Retail TouchPoints delivers cutting edge content to #retail executives designed to improve the customer experience in the new world of cross-channel retailing.

Joined December 2008
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Streamline eCommerce support with Fin—your #1 AI agent for fast refunds, simple order tracking, and seamless scale. Ready for growth? Learn more at hubs.ly/Q03FWx6v0
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Streamline eCommerce support with Fin—your #1 AI agent for fast refunds, simple order tracking, and seamless scale. Ready for growth? Discover more: hubs.ly/Q03DTK4W0
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From the founders of Shoptalk comes RetailClub's AI Deepdive Retreat — Sept 14-17, Huntington Beach, CA. Explore and reimagine retail's biggest opportunities in an Al-first future.  Learn from Google, Amazon & Top Retailers and VCs. Don't Miss Out. hubs.ly/Q03zZ3V90
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AI is changing how people shop, with digital assistants handling everything from search to purchase. As a results brands must shift how they show up online — here’s what retailers need to know to keep up: hubs.ly/Q03zDvHW0
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From the founders of Shoptalk comes RetailClub's AI Deepdive Retreat — Sept 14-17, Huntington Beach, CA. Explore and reimagine retail's biggest opportunities in an Al-first future. Learn from Google, Amazon & Top Retailers and VCs. Don't Miss Out. hubs.ly/Q03ts8z10
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Albertsons Sets 1.5 Billion Meal Goal; Instacart to Pilot Medically Tailored Groceries for Veterans buff.ly/ziW3kd6

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New Kohl’s CEO Lays Out Turnaround Strategy Following Disappointing Q4 buff.ly/SX5pdxT

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Ross Plans 90 New Stores This Year; Long-Term Goal is 3,600 Locations buff.ly/8gbzmvJ

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Kroger Sharpens Ecommerce Focus with New Business Unit buff.ly/LZFV8a3

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Small Marketing Tweaks, Big Results: DSW Proves the Power of Personalization buff.ly/lBiARVm

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Countdown to Compliance: Are Your Subscriptions Compliant with the FTC Click-to-Cancel Ruling? buff.ly/2eGI8eP

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CVS to Open 12 Small Pharmacy-Focused Stores buff.ly/GSWx04F

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Shein Offers Guided Product Discovery with New ‘Trend Stores’ buff.ly/1o4SOHT

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Lowe’s Teams with OpenAI to Develop Agentic AI Assistant for Homeowners buff.ly/83wWctW

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5 Simple Steps to Create a High-Impact Brand Sweepstakes buff.ly/FKTpNah

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Retail Trendcaster: Turning Hot Topics and Trends into Actionable Insights buff.ly/BpmMPdr

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Hudson’s Bay Files for Bankruptcy, Citing Tariffs and U.S.-Canada Trade Tensions buff.ly/9Q5k0XH

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7-Eleven Parent and Alimentation Couche-Tard to Map Out Post-Merger Divestiture Plans buff.ly/EgqmwmE

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Best Buy Canada Looks to Grow Online Marketplace with Addition of International Sellers buff.ly/R6bHxxT

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Beyond, Inc. Shuffles Leadership in Bid to Speed up Growth buff.ly/ObIMBSs

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