Rail Users Ireland is Ireland's National Rail Users Organisation. Established in 2003 to campaign for improved services and conditions for rail passengers
Joined April 2009
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11 Jul 2022
Did you buy your ticket online?
Did you find the assigned seat didn’t exist, you couldn’t access it or it was occupied by someone who refused to move?
If you were left standing for even part of the journey you are entitled to a compensation of the single ticket price paid
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This door has been locked out of service since at least May 2, so 45 days
45 days of delays at platforms as passengers take more time to get on & off
Not acceptable
8118, door C @irishrail you told the CRR you had vendor support and spares till 2030…
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Again Irish Rails head in sand approach to passenger comfort, action only taken afterwards when proper maintenance would have avoided the situation
29k fleet has two independent AC units per carriage any one sufficient to maintain comfortable conditions
irishtimes.com/your-money/20…
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Why is planning and licensing granted to concerts without proper transport plans?
All too often it’s a few extra trains announced a few days ahead when services need to be advertised months ahead so people can plan.
Irish Rail do a good job a Malahide
thejournal.ie/concerts-dubli…
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Expect major delays on Sligo services
This is due to a signal fault as a result of overnight engineering works
Compensation is due if you reach the destination on your ticket more than 60 minutes late
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Good news for Dublin Cork passengers
Tender is out to replace the standard class seat covering and cushioning in the Mk4/CDE train sets.
Stitched leather is the spec to match the rest of the intercity fleet
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Irish Rail added a CO2 emissions counter to both iOS and Android
Clearly shows how green rail is.
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1750 Connolly Belfast terminate at Dundalk
2050 Connolly Belfast cancelled, 2048 GCD Drogheda extended to Dundalk
1800 Belfast Connolly start from Dundalk
2100 Belfast Connolly cancelled, 2216 Dundalk Drogheda service added to partly substitute
All other services will operate
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Evidence at Transport Committee today, Irish Rail Indra TMS contract had gone off the rails from the start when Indra swapped the system they were providing from an in service one to one not even built
CEO & Director of Capital Investments have no confidence in delivery
Plan B?
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Due ongoing public order issues in Northern Ireland, expect major disruption to public transport services
Last service to Belfast 15:50 Connolly to Belfast
The last service from Belfast 17:00 Belfast to Connolly
1400 Belfast Connolly cancelled
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Remaining cross border services will operate Connolly Dundalk only
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It just keeps on coming, relying on computer tech from 2004 isn't sustainable
2 spare computers for the currently 4 active isn't a bad place to be. System can operate at full capacity with 2
The risk is making changes to the system, thats when it fails
irishtimes.com/politics/2026…
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Problem is software, with all the changes on the network, new platforms, upgrades & so on you have to update the systems knowledge this adds more load on an already limited system
If the software isn't perfect both computers fail and you have no train service for an hour
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Add in the secret sauce of the DART level crossing code which has been the number 1 cause of failures since 1984...
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More on the Irish Rail Indra fiasco
Every day of delay is another day passengers won’t have proper real time information
thetimes.com/world/ireland-w…
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The opening paragraph sets the tone
Steve Murphy, the British rail industry veteran, is known for his no-nonsense style of communication, as José Vicente de los Mozos, chief executive of Indra, found out on the morning of February 2. Murphy, then chairman of Irish Rail
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Whole NTCC project looking increasingly suspect
There was a complete system failure on May 29, these will occur with increased frequency impacting passengers
Someone needs to decide to either kill Indra or stick it out
irishtimes.com/ireland/2026/…
irishtimes.com/ireland/2026/…
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As far as we know the new DART train has never visited Greystones
It is accurate that during design stage of the new fleet there was a gauging problem with the pantograph. How that was solved we do not know...
irishtimes.com/transport/202…
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Major fire on Bray Head
Rail services Bray Greystones are running but are at risk if the fire continues
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