Satya Nadella
The AI transition is not just about getting better tools. It is about creating a continuous learning partnership between people and AI.
Companies need to develop both human skills and AI capabilities. Human skills include creativity, experience, relationships, and good judgment. AI can process information and learn from data, but people provide purpose, direction, and meaning.
The biggest advantage comes from AI systems that learn from a company’s own workflows, data, and expertise. These systems should keep improving over time while allowing companies to switch AI models without losing their valuable knowledge. This growing knowledge becomes a company’s unique competitive advantage.
The alternative is that a small number of powerful AI companies absorb most industry knowledge and turn it into a commodity. This could reduce the value created by individual businesses, similar to how globalization moved value away from some industries and regions.
A better future is one where every company can own and improve its own AI learning system. This helps businesses strengthen human expertise, keep control of their knowledge, and share the benefits of AI more widely.