We know which customers are most likely to leave - do you? That’s AI-powered retention.

Joined December 2019
167 Photos and videos
19 May 2025
Hey @FedEx . You lost our conference booth stuff and we pretty please want it back. Care to help?
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16 Jul 2024
We found a picture of your three customers that always call when they get their renewal in the mail. #insurance #ai #data #retention
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The easiest way to win new business is through referrals. It's also the lowest cost option. Are you asking each and every customer? #insurance #ai #data #retention
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Is insurance FOMO a thing? We think it can be. When you want to turn 'FOMO' into 'Know More,' check out the Insights, the #1 insurance & technology site. bit.ly/4dZ58i3
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31 May 2024
"ReFocus does a great job flagging accounts that I have not been able to speak too for a while. It's always worthwhile getting those customers on the phone for an update on their lives!" - A Producer in New York #insurance #ai #data #retention
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28 May 2024
What it looks like when an #insurance agency does not proactively monitor the renewal risk of their customer. #insurance #ai #data #retention
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23 May 2024
Drumroll πŸ₯... Last month, our agency, broker, and MGA users saved over $1M in premium. If you want to keep more premium & commission in your book, maybe it's time to ReFocus. #insurance #ai #data #retention #sales
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21 May 2024
Do renewals ever seem like they come fast and don't stop? Well then maybe its time to try flying instead of walking. When you need to prioritize your renewals, you need to ReFocus. #insurance #ai #data #retention #sales
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17 May 2024
"Within 4 weeks of signing up, we had implemented the software and already saved 6 major accounts from non-renewing!" - COO at an independent agency. Not a bad Friday in our book! #insurance #ai #data #retention
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15 May 2024
What is important gets measured. There are a lot of things you could track, so we put together a list of essentials πŸ”Ž The Agency KPIs That Matter in 2024 bit.ly/4bt2sqT #insurance #ai #data

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14 May 2024
Extreme ironing is an actual sport. Leave unexpected wrinkles to the pros, not your renewal process. With AI, identify upcoming renewals that need more than a simple scrub. When you need to know about renewals, you need to refocus. #insurance #ai #data #retention
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What if one task in your AMS could save you 10% or more in commission? That's the power of retention analytics that integrate with your existing tech stack. #insurance #ai #data #retention #sales
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*Documentary footage of an agency's revolving door of customers* Keep the customers you work so hard to bring in from walking out the back door. Companies that succeed not only focus, they ReFocus. #insurance #ai #data #retention
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30 Apr 2024
Ready for your Tuesday tip? How do you measure your customer lifetime value? If it's less than 3x their annual commission, it's worth taking a fresh look at your retention. #insurance #ai #data #retention
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29 Apr 2024
Last Monday we asked what the average retention rate is - and you all got it right! πŸŽ‰ 82% is the correct answer. Yes, it really is right now. When you want to do something about retention, remember to refocus. #insurance #ai #data #retention
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25 Apr 2024
What it looks like when you bring in a new customer to replace someone who just cancelled. #insurance #ai #data #retention
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23 Apr 2024
Did you have a chance to share your experience with recruiting new staff in the insurance industry? Well if not, you still have time! ⏰ If you want first peak at the data, make sure to click the link: bit.ly/3xGmi3a #insurance #ai #data #retention

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17 Apr 2024
We need you! Or more specifically about four pieces of knowledge from your brain. But don't worry, we're not zombies πŸ§Ÿβ€β™‚οΈ Recruiting talent into the insurance industry can be difficult. Let us know your experience! ⬇️ bit.ly/49B8Rim #insurance #ai #data #retention

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15 Apr 2024
Are good Account Managers hard to hire? Let us know you think! bit.ly/4cOSIc5

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