Communications and Reputation for B2C and B2B. Proactive and responsive. Consulting, advising, coaching and better outcomes. reputation.substack.com/

Joined May 2017
1,136 Photos and videos
When a Public, Humbling Defeat is Followed by Insider Criticism Nancy Mace's election loss in a primary was only part of the pain she had to endure Free article➡️reputation.substack.com/p/wh… #politics #stakeholders #trust
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Reputation Intelligence 🧠⬇️ retweeted
Palantir CEO Alex Karp on the false religion of frontier labs: “Philosophically it's wrong because it's not doomer versus not-doomer; it's a hyper-religion of hyper-optimism.” “They believe all problems — present, past, and future, including the ones they create and don't acknowledge they create — are going to be solved by them, including human nature and disparities.” “Enterprises are just fed up because they know this doesn't actually work this way. It's not working. And that basically drives our commercial business.”
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“Self-defeating behavior is easy to judge from the outside. It’s harder to understand when you’re in the middle of it. “The point ... look at the pattern clearly enough to see what it’s doing, what it’s costing and where a different response might begin.” SOURCE: David Webb
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When Contentious Internal Workings Drive Leaders to Leave Organizations "At times, too much energy has been spent revisiting past conflicts and internal disagreements rather than focusing collectively on the opportunities and aspirations ahead of us." reputation.substack.com/p/wh…

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“I go from thinking I’m getting fired to (my boss) telling me how much he believes in me. I want you to keep doing what you’re doing. I want you to know that I’ve got your back. I believe in you, more now, than even when I hired you." It makes a difference.
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“I go from thinking I’m getting fired to (him) telling me how much he believes in me." communicationintelligence.su…
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You Know What You Mean to Say Yet Will Other People Understand You communicationintelligence.su…
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The explosive meeting at 60 Minutes that didn't work for either party. Examining the ruins. The reporting by Scott Nover and Liam Scott was highly revealing and helpful lessons can be learned from what was detailed. reputation.substack.com/p/ir…
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We usually are confident that we can determine when we're being deceived. Yet smart people can be conned and I will argue that they occasionally or semiregularly are, depending on a situation. pressgazette.co.uk/news/thai…
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“It’s not good enough to be right, you also have to be effective,” insists Neil deGrasse Tyson. Why it isn't enough, what we can remind ourselves to do to pursue "effectiveness" and how can that mean more to us than "being right." Free article: communicationintelligence.su…
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Distrust "increases readiness to believe the worst, complain, hesitate, switch, discourage others and read future communication through a lens of suspicion,” Levine explained. reputation.substack.com/p/di…
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“Over a long career, the things people remember about you are not spread evenly across the good days and the bad ones. … What tends to stay is the day something went wrong.”
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"A basic lack of media literacy is why many people share false information. Generative AI adds a further layer of complication. This example demonstrates how the capabilities of AI are being exploited by disinformers..." Thomson Foundation
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Jumping to conclusions and rushing to judgment, maybe both in error, in reported stories and social media posts: “... the correction rarely travels as far or as fast as the original claims did.” reputation.substack.com/p/th… #JPMorgan
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"This is not your destruction. This is your becoming. ... You're walking through fire. You are being reborn." Source: Where I Break Open, on Substack
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How helping your rivals makes you harder to beat -A counterpoint to zero-sum thinking from Japan open.substack.com/pub/bigthi…
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You don't need everyone to trust you. And of course, not everyone will. It greatly benefits you however to constantly build a your trust "balance" and promptly and consistently restore it after making unintended, careless or reckless and dangerous withdrawals. #business #risk
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"I wasn't modeling anything except frustration. "I was teaching her that the rules change when nobody important is watching. That your values are situational. "Here's what this taught me: Your kids won't always listen to what you say but they're always watching what you do."
I'm not at my best in heavy traffic. Actually, I'm not at my best while waiting for anything. But here's the one that stung. We were at the Key Royale Club for Bingo. Someone called a premature number. Maddie was watching. And I muttered something under my breath that wasn't exactly Sunday morning material. Maddie yelled out, "What the hell, lady?" because she had just heard her dad mutter it. In that moment, Karla didn't yell at me. She didn't lecture. She grabbed me by the ear, looked at me with those captivating brown eyes, and said five words: "Model the behavior you hope to instill in others." That line hit me like a fastball at my ears. All those years as a manager. All those talks about character, discipline, how to handle adversity. How to represent yourself with respect. How to stay composed when things go wrong. And my daughter was watching me lose it over Bingo. I wasn't modeling anything except frustration. I was teaching her that the rules change when nobody important is watching. That your values are situational. Here's what this taught me: Your kids won't always listen to what you say, but they're always watching what you do. Model the behavior. Every time. Because someone who loves you is watching.
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How skilled would you say that you are at recognizing news that is false? And knowing when news you come across is accurate? The (tested and legitimate) link below is a brief quiz that will give you some insight. yourmist.streamlit.app/ #narrativerisk #manipulated #trust
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