A trusted resource for retailers in Hampton Roads.

Joined June 2009
102 Photos and videos
Strong retail in the form of attractive spaces and places is key to creating opportunities for community engagement and human interaction in the Age of Dispersion. -Matthew Wagner, Ph.D, Chief Program Officer at the National Main Street Center, Inc. #retailmatters #retailalliance
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How to build resilient businesses? Continue to shift BRICKS businesses to BRICKS AND CLICKS businesses and leverage movement toward social commerce. #retailmatters #retailalliance #virginiaretail
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How to build resilient businesses? Build greater connectivity between businesses. #retailmatters #retailalliance #virginiaretail
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Expect retail store sizes to shrink. #retailmatters #retailalliance #virginiaretail
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It’s getting more and more expensive to market to consumers online than it is with a bricks and mortar stores. #retailmatters #retailalliance #virginiaretail
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Top pivot to consider as a retailer: artificial intelligence. #retailmatters #retailalliance #virginiaretail
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Top pivot to consider as a retailer: social commerce. #retailmatters #retailalliance #virginiaretail
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Top pivot to consider as a retailer: shared spaces for micro-retailing. #retailmatters #retailalliance #virginiaretail
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Top pivot to consider as a retailer: extend your reach with pop-ups, mobile, events, markets, e-platforms. #retailmatters #retailalliance #virginiaretail
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Top pivot to consider as a retailer: create small-scale production opportunities. #retailmatters #retailalliance #virginiaretail
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Top pivot to consider as a retailer: add subscription services. #retailmatters #retailalliance #virginiaretail
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The needs to be flexible, to be agile, are really great right now. Why? The pace of change is so fast. #retailmatters #retailalliance #virginiaretail
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Economic, consumer and technology trends drive retail business shifts. Remote working has increased, we’re doing more in telehealth, automation is growing. Because of that, we’re looking for engagement. In a STORE. #retailmatters #retailalliance #virginiaretail
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SMS growing in marketing importance. Open rates for text messaging is as high as 98% and the time to make a decision is shorter. #retailmatters #retailalliance #virginiaretail
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We’ve done some shifting in how we spent since the pandemic, moving from home to personal services and experiences. #retailmatters #retailalliance #virginiaretail
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Buy now. Pay later. Nearly 40% of people now use buy now, pay later. Millennials and Gen Z expected to keep pushing this trend. #retailmatters #retailalliance #virginiaretail
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35% of people say they would shop online more if they could virtually try a product before buying it. #retailmatters #retailalliance #virginiaretail
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Consumer trends impacting retail: habits we formed during the pandemic, like outdoor dining, pick-up orders, exploring online and then buying in person. #retailmatters #retailalliance #virginiaretail
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If you are a BRICKS and CLICKS business, it’s likely you could grow at 1.5 times the rate of a standalone bricks OR clicks business. #retailmatters #retailalliance #virginiaretail
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Why does retail matter? Because it doesn’t always have to be transactional. #retailmatters #retailalliance #virginiaretail
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