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Retail Banker @RetailBanker

Editorially independent global monthly published since May 1981; editor's footy and political rants at @douglasblakey

Joined February 2010
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492 Photos and videos
At Huawei’s Intelligent Finance Summit in Shanghai, 800 financial leaders gathered to explore the next frontier of banking: agentic banking. Click here to explore how @Huawei is helping institutions move into truly AI-native operating models: privatebankerinternational.c…
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The full list of winners is available here: lnkd.in/gk2mHm8F #RBIAwards2026 #RetailBanking #BankingExcellence #WinnersCircle #FinancialServices #SingaporeEvents #AsiaTrailblazer

LinkedIn

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Back-to-back excellence! Huge congratulations to all our winners at the 2026 RBI Asia Trailblazer Awards, including UOB Singapore for another standout year. The standard of digital transformation in the region has never been higher.
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It is incredible to see Asia’s retail banking elite gathered in one room to celebrate the innovation shaping our industry.​ 🎯 Want to see the results? ​ Check our website tomorrow morning to discover the full list of this year's winners!​ lnkd.in/gk2mHm8F

LinkedIn

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The wait is almost over! 🏆​ ​ We are live in Singapore for the 17th Annual RBI Asia Trailblazer Awards 2026. ​ ​The room is buzzing as nominees arrive and begin networking: there’s a definite sense of excitement as everyone waits to see who will take home the trophies tonight.
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Celent reveals 2025 Model Banks retailbankerinternational.co… via @RetailBanker Congrats to all of the banks recognised by @Celent_Research

Celent reveals 2025 Model Banks

Celent, now part of GlobalData, recognises 17 model banks and declares JP Morgan Chase as the overall model bank of the year

retailbankerinternational.com
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Interview: Reward CEO Jamie Samaha on making everyday spend more rewarding retailbankerinternational.co… via @RetailBanker Most enjoyable quick video interview with Reward CEO Jamie Samaha

Interview: Jamie Samaha CEO of Reward

Reward CEO Jamie Samaha speaks with RBI editor Douglas Blakey about a successful first 18 months in the role and future goals

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Saxo Bank launches 2025 Outrageous Predictions retailbankerinternational.co… via @RetailBanker Always an annual highlight-a pleasure to speak with John Hardy of @saxobank

Saxo Bank launches 2025 outrageous predictions

Saxo Bank’s Chief Macro Strategist, John Hardy discusses this year’s outrageous predictions with RBI editor Douglas Blakey

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AI regulations in Financial Services: Unlocking innovation and driving growth retailbankerinternational.co… via @RetailBanker

AI regulations in FS: unlocking innovation, driving growth

Fintech leaders in Scotland discuss how AI is being deployed to make regulations simpler and enabling businesses to streamline processes

retailbankerinternational.com
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We are thrilled to announce the 2025 edition of the Retail Banker International Asia Trailblazer Awards! Date: 13th March 2025, Singapore, the 16th Annual RBI Asia Trailblazer Awards: Submit your entry via this link: twtr.to/hssjQ
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Not what you want in club solo on @CalSleeper toilet flush not illuminated-meant no water for toilet, shower in en suite or wash band basin in berth-come on @CalSleeper sort out water issues-berth F4 EDB-EUS by the by 06/07 Aug
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The absence of CX @RevolutApp just gets better-the live agent does not understand the concept of transferring funds back to my current a/c-35 mins later and not a word from the transfers outbound team
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One cannot telephone @RevolutApp of course but there is the bot...asking sensible questions such as 'How long have you known this person'?...it is me, you useless waste of AI. Request a live agent..they estimate a 30 minute wait. Currently 65 minutes and counting
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Now @RevolutApp can celebrate its licence success, it as work to do in other areas…for some reason its security system decided that a transfer back from my revolut a/c to my primary a/c was suspicious-the very account that funds all my revolut deposits
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BNPL: CFPB acts to ensure consumers can dispute charges and obtain refunds retailbankerinternational.co… via @RetailBanker

BNPL lenders are credit card providers

The Consumer Financial Protection Bureau has issued an interpretive rule confirming that BNPL lenders are credit card providers.

retailbankerinternational.com
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Global real-time payments growth ‘sustainable’ as new use cases push transactions to record highs: ACI Worldwide electronicpaymentsinternatio… via @Payments_News

Global real-time payments growth ‘sustainable’ as new use cases push transactions to record highs:...

ACI Worldwide releases the fifth edition of its Prime Time for Real Time report – a global analysis of real-time payments adoption, developed in partnership with GlobalData

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Embracing the red tape: How regulation fuels fintech innovation retailbankerinternational.co… via @RetailBanker

How regulation fuels fintech innovation

Scott Dawson, head of sales and strategic partnerships, DECTA, tackles the common misconception that regulation stifles innovation in fintech

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26 Apr 2024
Sexism in the City: Katy Ruddell, Senior Counsel, Farrer & Co, discusses the ‘Sexism in the City’ report and gives her take on the direction of travel for UK regulation of non-financial misconduct and what firms should prepare for via @RetailBanker retailbankerinternational.co…

Sexism in the city inquiry: Katy Ruddell comment

Katy Ruddell of Farrer & Co discusses the ‘Sexism in the City’ report and gives her take on the direction of travel for UK regulation

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The future of client engagement: bridging the digital divide retailbankerinternational.co… via @RetailBanker

The future of client engagement: bridging the digital divide

Matt Ryan, chief transformation officer at Reef by Totem, explores how to bridge the divide between physical and digital office spaces

retailbankerinternational.com
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7-day switching: Nationwide, Barclays and Lloyds top for net gains in latest switch stats retailbankerinternational.co… via @RetailBanker

Nationwide is the top brand for current account switches in Q4 2023

2023 marked a record year for UK 7-day current account switching and switching is off to a strong start in the first quarter of 2024

retailbankerinternational.com
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