"Who do you turn to for business mentorship?"
Most people overlook this question, but it’s crucial.
Whenever I start a new business, I break down my plan into key areas: product, hiring, marketing, and sales.
Then, I find mentors who’ve succeeded in each of those areas before.
Whether it’s someone who built a product like mine, hired in a similar geography, or executed marketing in the right channels, they’ve walked the path I’m on now.
I connected with Doug Hall, who was the first sales hire at Glassdoor and VP of sales at one of my competitors. The insights he shared on the sales process were invaluable. Beyond business, I reach out to experts I admire—authors, podcast guests, and anyone who has done something I’m learning about.
Before a mentorship session, I always read their content, listen to their interviews, and prepare intelligent, specific questions. I avoid asking them to solve my problems directly because they won’t have the context, but they can provide valuable lessons from their past experience.
For example, Santosh, who helped build ZoomInfo, shared how they sourced phone number data by crowd-sourcing email signatures from sales reps’ inboxes. That’s a piece of advice I wouldn’t have known without asking, and we implemented a similar approach at Contact Out.
So, don't reinvent the wheel.
Build on the knowledge of those who’ve done it before, ask specific questions, and apply the lessons where they fit.
Who’s the next person you’ll reach out to for mentorship?