Supplying water to 750,000 people in parts of Surrey, Kent and south London. Account monitored Monday to Friday 9am - 5pm. Call 01737 772000 in an emergency.
Joined November 2011
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From early starts to mountain summits, our colleagues took on the challenge of climbing peaks in Snowdonia to raise £1,581 for @wateraid ⛰️💧
As part of WaterAid’s Munro Challenge, teams across the UK came together to support a shared goal; helping bring clean water, decent sanitation and good hygiene to communities around the world.
With 1 in 10 people still living without access to clean water, every step and every pound raised helps make a real difference. We’re incredibly proud of our teams for coming together once again to support such an important cause.
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Behind everything we do are the people who keep it all flowing - solving challenges, protecting resources, and making a difference every day.
If you’d like to be part of that, but don’t see the right role right now, don’t worry.
Join our talent community and be the first to hear about our opportunities as they go live 👇
careers.seswater.co.uk/conne…
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This Vulnerability Awareness Week, we’re shining a light on our teams who are out and about at customer roadshows, supporting customers and making sure they get the help they need.
From listening, to guiding, to finding the right support, it’s the people behind the scenes who make a real difference every day. 💙
If you or a loved one might need extra support, you can register for our Priority Services Register today: seswater.co.uk/help-and-supp…
#VulnerabilityAwarenessWeek
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Huge thanks to everyone who came along to our latest Customer Roadshow in Sutton. 💙
It was great speaking with you about our improvement works, ways to save on bills, support for vulnerable customers, our Priority Services Register, and our new community funding programme.
📍 Next stop: LCA in Surrey on 25 June, 2-7pm
👉 Book your place now: seswater.co.uk/about-us/our-…
ALT A picture of our team at our recent Customer Roadshow in Sutton.
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Struggling with your water bill? We're here to help. 💙
Today is the start of Vulnerability Week and we want to make sure customers who need extra help can access the right support when they need it most.
Our support schemes could help if you:
✅ Are on a low income
✅ Receive certain means tested benefits
✅ Have a large family
✅ Have a medical condition that means you use extra water
✅ Are finding it hard to keep up with payments
Learn more and see if you qualify: seswater.co.uk/household/you…
ALT A father and son sat on the sofa and looking at a mobile phone.
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📢 Join us at our Customer Roadshow in June! 📢
Huge thanks to everyone who attended our Reigate and Sutton roadshows this month, our next one is in Surrey. Come along to the LCA to hear the latest local updates, ask questions, discover the support available to you, and meet our teams.
📆 Thursday 25th June, 2-7pm
📍 Leatherhead Community Association, 67 High Street, Surrey, KT22 8AH
Don’t miss out! Places are first come, first served.
🔗 Book your place today: seswater.co.uk/about-us/our-…
ALT A picture showing a serene river scene with a stone bridge and lush greenery. Text overlay reads: "We’re coming to a place near you. Join us at one of our community roadshows."
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We’re proud to launch our Community Hardship Fund 💧
This fund supports community projects that raise awareness of our affordability schemes and Priority Services Register – helping those who need extra support access it.
📅 Apply by 1 June 2026
📍 Projects can run up to 12 months
Find out more and apply here: seswater.co.uk/about-us/our-…
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📢 We’re hiring: Developer Services Compliance Manager 💧🚰
Ever wondered what it takes to bring clean, reliable water into new homes?
We’re looking for a Developer Services Compliance Manager to play a key role in making that happen.
In this role, you’ll:
✅ Keep water connection projects for new developments running smoothly
✅ Build strong, trusted relationships with developers and partners
✅ Make sure everything meets the highest safety, quality, and regulatory standards
✅ Solve problems and drive improvements to deliver a better customer experience
If you enjoy a mix of project management, customer relationships, and compliance, this could be your next move.
🔗 To find out more, or apply, visit careers.seswater.co.uk/jobs/…
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Does your car need a wash? 🚗✨
A hosepipe can use up to 480 litres of water, but using just four buckets uses around 32 litres.
Save money, save water and keep your car clean with these easy swaps:
✔️ Check the forecast – rain could rinse it for free
✔️ Try waterless car wash products for a quick, eco-friendly clean
✔️ Use a bucket and sponge instead of a hose
✔️ Fill your bucket from a water butt where you can
✔️ Wash early or late in the day to reduce evaporation
Small changes add up 💙
👉 Learn more: seswater.co.uk/household/you…
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It's HOT HOT HOT! 🥵
We know paddling pools are lots of fun, but a half-filled pool is just as much fun and saves a lot of water.
💧 Cover your pool with a bed sheet or bin bag to keep the water usable for up to three days, just make sure to skim any bugs off the surface.
And you can reuse the water afterwards to wash your car or water your plants. ♻️
👉 Other ideas for saving water: seswater.co.uk/household/you…
ALT A picture of a dog playing with a ball in a paddling pool.
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Climate change is making weather patterns less predictable and demand for water continues to rise. ☀️
Have fun in the heat, save water and make a big difference by visiting a local splash pad or public swimming pool instead of filling a paddling pool at home. 🏊 If you do use a paddling pool don’t forget to re-use the water for your plants.
Thank you for helping protect this precious resource for local communities and the environment 💙
🔗 Tips on how to save water: seswater.co.uk/household/you…
ALT A picture of a boy swimming at a local public swimming pool.
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It’s a hot one today! ☀️
With rising temperatures, we’re seeing more extreme weather due to climate change, making it more challenging to manage our water resources.
Did you know that on a hot day, water use can jump from 160 million litres to as much as 220 million litres? This puts extra pressure on our natural environment and takes more energy to treat water.
Here’s how you can help protect our water reserves and make a big difference with just a few small changes: seswater.co.uk/household/you…
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🌡️ Hot weather is on the way 🌡️
Are you, a family member, or someone you care for signed up to our Priority Services Register?
If there’s ever an interruption to your water supply, being on the register means we can provide extra support – including delivering bottled water 💧 which is especially important during hot weather.
✅ Quick and easy to sign up
✅ You can register on behalf of someone else
Stay prepared this spring and summer and help protect those who may need extra support ☀️
Sign up 👉 seswater.co.uk/household/hel…
ALT An elderly lady watering her plants.
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Want to save water and help your garden grow? 🌱🌼
Collecting rainwater with a water butt or simply leaving your watering can out when it rains is an easy win! It helps you save water, cut costs, and protect supplies for everyone. 💧🤝
✨ Discover simple ways to use water wisely: seswater.co.uk/household/you…
ALT A picture showing a water butt and watering can in a garden.
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We are often out and about supporting our customers year-round, helping however we can and answering your questions. 💙
We attend events across Surrey, Kent and South London to provide support in case you need it, because we know life doesn’t always go to plan.
If you are finding it hard to pay your bills, our website has lots of helpful info about our various financial support options. 💻 📱
👉 Learn more here: seswater.co.uk/household/you…
ALT Pictures from our SES Customer Roadshow in Reigate.
ALT Pictures from our SES Customer Roadshow in Reigate.
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Support that understands 💚
This #MentalHealthAwarenessWeek, remember support looks different for everyone.
If you or someone you care about has a mental health condition, our Priority Services Register can help you get the right support – we’re here for you every step of the way.
Sign up quickly and easily 👉 seswater.co.uk/household/hel…
ALT A picture showing a woman and a man sat at a table having a chat and drinking coffee.
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🚧 We’re carrying out essential work at our pumping station which feeds the Crockham Hill area. 🚧
To keep customers in supply while this takes place, we are using tankers to fill our service reservoir. The water meets our usual high standards, though you may notice a slight change in taste or smell but this is nothing to be concerned about. There are two‑way traffic lights in place on Kent Hatch Road to allow our teams to work safely.
We would like to thank you for your patience and we’ll keep you updated on our website: seswater.co.uk/household/hel…
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Struggling with your water bills? Help is available ⬇️
Our Water Support scheme offers a 50% discount to eligible households:
📍 Live in a London borough? Your gross income must be under £25,207
📍 Don’t live in a London borough? Your gross income must be under £19,995
🔗 Learn more and apply: seswater.co.uk/household/you…
ALT A couple sitting on the sofa working out their finances.
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We’re pleased to say water supply has now been restored to most customers in Titsey and Limpsfield Chart, Hurst Green and Oxted areas. Some customers may still be experiencing low water pressure.
As your water supply returns you may experience some discoloration, you can find out more about why this happens by reading our Fact Sheet: seswater.co.uk/siteassets/do…
The road closure on Golf House Lane to accommodate a temporary pumping station is still progressing whilst we ensure all customers are back in supply.
We are sorry for the interruption in supply and thank you for your patience.
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