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SWR Help @SW_Help
Joined September 2011
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SWR Help
@SW_Help
Jun 2
📢Our customer contact centre will temporarily be opening their telephone lines between 09:00 to 17:00 Monday to Saturday and 09:00 to 16:00 Sunday. This is due to higher than usual cases being received. All other channels are not affected. We apologise for any inconvenience caused.
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🚧 Planned engineering works are taking place on the South Western Railway Network from Saturday 13 to Sunday 14 June. The New Malden area will be affected. For full information, please check our website: southwesternrailway.com/plan…
Planned engineering works are taking place on the South Western Railway Network from Saturday 13 to Sunday 14 June. The New Malden area will be affected. For full information, please check our website: https://www.southwesternrailway.com/plan-my-journey/planned-improvements/june-2026-works

ALT Planned engineering works are taking place on the South Western Railway Network from Saturday 13 to Sunday 14 June. The New Malden area will be affected. For full information, please check our website: https://www.southwesternrailway.com/plan-my-journey/planned-improvements/june-2026-works

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⚠️ From the weekend of 30 & 31 May and most weekends in June, lines will close in the New Malden area for engineering work. ⚠️ Main line services will be diverted, and buses will replace trains on some suburban routes. Please plan ahead 👇 southwesternrailway.com/plan…

Live Train Times & Travel Information | South Western Railway

Our journey planner provides live train times and train disruption information. Plan your journey and check for changes that might affect your journey

southwesternrailway.com
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Travelling to @Ascot next week? 🏇 Check before you travel and remember that Oyster and contactless payments aren't valid. Please allow extra time to complete your journey, as services will be busy and queuing systems will be in place Please plan ahead 👇 southwesternrailway.com/plan…
A group of individuals at Ascot station are dressed in both formal attire, such as top hats and suits, and casual clothing. Some are walking, and among them is an individual wearing a purple floral dress with a matching hat. There is a South Western Railway train visible in the background.

ALT A group of individuals at Ascot station are dressed in both formal attire, such as top hats and suits, and casual clothing. Some are walking, and among them is an individual wearing a purple floral dress with a matching hat. There is a South Western Railway train visible in the background.
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🚧 Planned engineering works are taking place on the South Western Railway Network from Saturday 13 to Sunday 14 June. The New Malden area will be affected. For full information, please check our website: southwesternrailway.com/plan…
Planned engineering works are taking place on the South Western Railway Network from Saturday 13 to Sunday 14 June. The New Malden area will be affected. For full information, please check our website: https://www.southwesternrailway.com/plan-my-journey/planned-improvements/june-2026-works

ALT Planned engineering works are taking place on the South Western Railway Network from Saturday 13 to Sunday 14 June. The New Malden area will be affected. For full information, please check our website: https://www.southwesternrailway.com/plan-my-journey/planned-improvements/june-2026-works

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⚠️ Due to a signalling problem between Salisbury and Grateley trains have to run at reduced speed on all lines. Trains may be delayed or revised because of this problem. More information: southwesternrailway.com/disr…

Live Train Times & Travel Information | South Western Railway

Our journey planner provides live train times and train disruption information. Plan your journey and check for changes that might affect your journey

southwesternrailway.com
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Following a signalling problem between Salisbury and Grateley all lines are now open. ⏱️ At this time, we estimate that disruption to our services will end at 22:00. More information: southwesternrailway.com/disr…

Live Train Times & Travel Information | South Western Railway

Our journey planner provides live train times and train disruption information. Plan your journey and check for changes that might affect your journey

southwesternrailway.com
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✅ Trains are now running normally following a signalling problem between Salisbury and Grateley and there should be no further delays to your journey. If you were delayed by 15 minutes or more, you may be entitled to claim compensation 👇 southwesternrailway.com/cont…

Delay Repay for Delayed & Cancelled Trains | South Western Railway

Delay repay is a compensation that you can claim when your train is delayed or cancelled. Claims can be made up to 28 days after your journey.

southwesternrailway.com
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⚠️ Trespass on the railway at Hilsea. Trains may be cancelled, delayed or revised because of this problem. More information: southwesternrailway.com/disr…

Live Train Times & Travel Information | South Western Railway

Our journey planner provides live train times and train disruption information. Plan your journey and check for changes that might affect your journey

southwesternrailway.com
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🎫 Your ticket will be accepted, at no additional cost, on the following services: Stagecoach route 13 between Portsmouth & Southsea and Fratton. Stagecoach route 14 between Fratton and Portsmouth & Southsea. Stagecoach route 18 between Cosham, Fratton and Portsmouth & Southsea. Stagecoach route 20 between Havant, Bedhampton, Cosham, Hilsea, Portsmouth & Southsea and Portsmouth Harbour. Stagecoach route 23 between Havant, Bedhampton, Cosham, Portsmouth & Southsea and Portsmouth Harbour. Stagecoach route 700 between Havant, Hilsea, Portsmouth & Southsea and Portsmouth Harbour.
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✅ Trains are now running normally following trespass on the railway at Hilsea and there should be no further delays to your journey. If you were delayed by 15 minutes or more, you may be entitled to claim compensation 👇 southwesternrailway.com/cont…

Delay Repay for Delayed & Cancelled Trains | South Western Railway

Delay repay is a compensation that you can claim when your train is delayed or cancelled. Claims can be made up to 28 days after your journey.

southwesternrailway.com
1,593
🚧 Planned engineering works are taking place on the South Western Railway Network from Saturday 13 to Sunday 14 June. The New Malden area will be affected. For full information, please check our website: southwesternrailway.com/plan…
Planned engineering works are taking place on the South Western Railway Network from Saturday 13 to Sunday 14 June. The New Malden area will be affected. For full information, please check our website: https://www.southwesternrailway.com/plan-my-journey/planned-improvements/june-2026-works

ALT Planned engineering works are taking place on the South Western Railway Network from Saturday 13 to Sunday 14 June. The New Malden area will be affected. For full information, please check our website: https://www.southwesternrailway.com/plan-my-journey/planned-improvements/june-2026-works
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⚠️ A signalling problem is affecting the railway between Addlestone and Weybridge. Trains may be cancelled, delayed or revised because of this problem. More information: southwesternrailway.com/disr…

Live Train Times & Travel Information | South Western Railway

Our journey planner provides live train times and train disruption information. Plan your journey and check for changes that might affect your journey

southwesternrailway.com
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🚍 To help you complete your journey; we have requested replacement buses to stop at all stations between Starting at Webridge, calling at Addlestone, Chertsey and Virginia Water. We will update you when these are in place. Your journey will take longer than planned.
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Following a signalling problem between Addlestone and Weybridge, all lines have now reopened. ⏱️ At this time, we estimate that disruption to our services will end at 15:00. More information: southwesternrailway.com/disr…

Live Train Times & Travel Information | South Western Railway

Our journey planner provides live train times and train disruption information. Plan your journey and check for changes that might affect your journey

southwesternrailway.com
1,507
⚠️ This weekend Saturday 13 and 14 June and most weekends in June, lines will close in the New Malden area for engineering work. ⚠️ Main line services will be diverted, and buses will replace trains on some suburban routes. Please plan ahead 👇 southwesternrailway.com/plan…

Live Train Times & Travel Information | South Western Railway

Our journey planner provides live train times and train disruption information. Plan your journey and check for changes that might affect your journey

southwesternrailway.com
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