📧 Full email to
#SaintsFC CEO Phil Parsons from the club’s Fan Advisory Board in light of Spygate:
"In our view, communications have been poor throughout this process, with much of the information gained by fans coming from sources other than the club.
"Since the CEO note, immediately after the failed appeal, there has been no communication, other than a brief notice about refunds, which made no further apology or recognition of the fan impact.
"In all honesty, the silence is deafening. Being on the front foot is important for our fans. This is not just about apology and internal rectification, even if those aspects are critical.
"It is also about fighting our corner in a manner that maximises unity. Statements on the website should be more frequent, as above; media appearances similarly in the form of live interviews.
"We believe that the club should also organise an urgent Fans Forum within the next week, where key figures from the club (namely Dragan and you [Parsons]) address the fans in a live Q&A format.
"It won't be easy, but past experience suggests this helps a lot e.g. that carried out by Rasmus [Ankersen], Henrik [Kraft] and Martin [Semmens] towards the end of the Nathan Jones era.
"Whilst developments on the recent issues will inevitably take some time to resolve, given legal and disciplinary matters, a more immediate concern is that of season tickets.
"Over 19,000 fans had season tickets last year. They have been badly let down by the club and recent events, and effectively, the results of every game they attended has become irrelevant.
"Season ticket holders are the lifeblood of the club, and we need to help them to want to renew and rejoin the process of rebuilding.
"We feel that a freeze on renewal prices is the minimum such gesture, though a reduction would recognise recent events more accurately.
"We believe that some form of refund should happen for the Middlesbrough games, home and away.
"We absolutely recognise that club costs have risen, and that we need the income to make us competitive on the field.
"However, we also need people to renew, despite being utterly disaffected, and the balance has to err on the side of incentive, in our view.
"Pending a Fans Forum, we suggest holding an emergency FAB meeting with the club to discuss the above matters in more depth, with a group of fans who have shown their commitment and loyalty over many years, and can be trusted to be constructive in our work.
"The club have decided to recruit a new FAB over the summer, but now may not be the best time to go out for candidates.
"The current FAB are happy to continue to work as normal until such time as the new Board is appointed."
[via
@dailyecho]
dailyecho.co.uk/sport/261344…