We're the #1 AI CRM—where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform. Tweet @AskSalesforce for help
Joined April 2009
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15,800 Photos and videos
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Jun 3
🔴LIVE at Connections. Welcome to the Age of the Marketing Maker.
See how agentic AI will 10X your marketing campaigns. x.com/i/broadcasts/1lJQRvObo…
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New on YouTube: This Month At Salesforce.
Check it out! bit.ly/44arNnP
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Startup speed or enterprise scale?
You get the best of both worlds with 🆕 Storefront Next for B2C Commerce.
Launch an AI-first storefront faster with low-code simplicity and the architecture to scale.
GA Summer ’26.
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We signed a definitive agreement to acquire @fin_ai, a customer agent platform providing autonomous, end-to-end AI service agents trusted by more than 30,000 companies globally.
The acquisition will complement Agentforce, providing powerful service agent capabilities across all channels and helping companies deploy fast-to-value, trusted AI agents at scale.
Learn more: sforce.co/3S8dLR2
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Jun 12
🆕 in Agentforce Contact Center: Workforce Engagement Management
1. Visibility over your reps and AI agents
2. Fill coverage gaps
3. Coach smarter
4. Keep service quality high as AI scales
GA Summer '26.
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Jun 12
FIFA World Cup 26 x Salesforce.
Powered by Agentforce 360. Connected in Slack.
Let the games begin.
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Jun 12
We're opening up the agent layer:
Your agents
Your model
Your agent harness
It's all you!
John Kucera explains the extensibility unlock.
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Jun 11
UIs slow AI down.
Headless 360 skips the screen, giving Agentforce direct API, MCP, or CLI access to your systems.
Leah McGowen-Hare explains. 👇
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Jun 9
Your CRM data is only as good as the data your reps remember to enter.
🆕 Momentum fixes that — automatically capturing every customer call, email, and meeting natively in Salesforce.
With complete context, agents act, reps sell, and managers coach smarter.
New in Summer '26.
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Salesforce retweeted
Jun 8
#6 @wsj Companies of The Future!
wsj.com/economy/jobs/best-co…
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Jun 8
We signed a definitive agreement to acquire @m3terHQ, a leading metering and rating platform for consumption-based billing at enterprise scale.
Together, we’ll help customers launch and bill flexible usage-and outcome-based pricing models built for the AI era.
Learn more: sforce.co/4vBoEt0
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Jun 8
The age of the Marketing Maker is here.
At Connections, we showed how marketers can multiply their impact with AI agents.
2 minute recap 👇
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Jun 5
What’s in a name?
Piper turns website visits into qualified pipeline.
Hunter finds the prospects worth pursuing.
Both AI agents are available now.
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Jun 5
Launch personalized offers at scale in minutes, not weeks with 🆕 Real-Time Offer Management.
• Manage promotions offers in one place
• Personalize based on real-time customer behavior
• Launch across channels
• Measure performance optimize conversions
GA Summer ’26.
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Jun 5
6 billion fans. One global community. 🌎
Connected behind the scenes with Salesforce. Official Supporter of the @FIFAWorldCup 26™.
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Salesforce retweeted
Jun 4
📸 Connections 2026
The biggest shift in marketing looks good on camera.
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