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Samsung Help UK @SamsungHelpUK

Official Twitter for Samsung Help! Make the most of your Samsung products with our support and top tips. Here to help 7 days a week, 9am-9pm. We love @SamsungUK

Joined January 2016
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3 Photos and videos
Have you tried a soft reset by holding the power and volume down buttons together, Perry? ^CC
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This is only an estimation, some times will vary depending on the wash. ^CT
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Hi Laura. Can you DM us so that we can go through some further troubleshooting steps with you? ^AS
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Enjoy this! ^CT
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Hi there, what are you using the hard drive with? For more support, please email samsungmemory@hanaro.eu ^MH
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Hi Louis, could you send us a DM with more information? What model is your phone? ^MR
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You can pop into a Support Centre: spr.ly/601589o6J 2/2 ^MH

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We're glad to hear the issue is no longer there, however if you'd like our tech guys to have a look at your phone 1/2
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Oh no! Have you tried restarting the phone? ^RR
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Hi there, apologies for the delay we'll be with you asap! Look out for our DM! ^MH
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We do work closely with our app providers to make as many apps available as possible. We'll take this on board! ^RR
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Hey Asad. This is released in batches and will have some variation of the release date. ^JH
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Hey! We can help you out, just drop us DM with details on the issue. ^TR
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Hey there! Could you DM us more info regarding this? Could you confirm your email address, mobile and reference number? ^JH
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Hi, can you DM us more info on this? Have you spoke to the app providers to find out if it's a supported app on the phone. ^AM
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No problem. Give us a shout if you need anything else. ^RS
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The updates come directly from Android, which is owned by Google and is released in batches for a smoother transition. ^TR
Is your phone locked to a Network? We'd advise you get in touch with the Network Provider to discuss this. ^JH
Hey Lydia. All the software updates are released in batches. We appreciate your patience. ^JH
Hi there, you can purchase it from the store right now just here: spr.ly/601489Z3n. ^DT
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