CX Connoisseur, Steve Pappas, shares his insights on all things Customer Experience on his Podcast, The Science of CX. Please listen, subscribe and review.
Joined August 2020
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10 Jul 2024
New Episode! "Emotionally Intelligent Innovation: Transforming Customer Experiences with Craig Tucker"
Craig Tucker is the visionary behind Vern AI, the cutting-edge Virtual Emotion Resource Network…
Player links & show notes: scienceofcx.com/emotionally-…
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22 May 2024
New Episode! "Prescribing Success: Healing Healthcare Business with Daniel Tribby"
Daniel Tribby is a dynamic leader and entrepreneur who has made a significant impact in the realm of private health…
Player links & show notes: scienceofcx.com/prescribing-…
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9 May 2024
New Episode! "Amy Brown: Amplifying Healthcare Experiences with AI"
Amy Brown is the founder and CEO of Authentix, a groundbreaking software platform that revolutionizes healthcare by analyzing and …
Player links & show notes: scienceofcx.com/amy-brown-am…
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17 Apr 2024
New Episode! "Unleashing High Performance and Maximizing Growth with Margie Oleson"
Margie Oleson is a renowned expert in team performance and organizational dynamics, specializing in helping teams …
Player links & show notes: scienceofcx.com/unleashing-h…
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11 Apr 2024
New Episode! "Crafting Experiences Beyond Technology with Chris Wood"
Chris Wood is a seasoned expert in customer experience (CX) transformation, with a focus on leveraging technology to enhance hum…
Player links & show notes: scienceofcx.com/crafting-exp…
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27 Mar 2024
New Episode! "Promotional Power Play: Crafting Brand Ambassadors with Swire Ho"
Swire Ho is a seasoned expert in promotional marketing and customer experience strategies, known for his innovative ap…
Player links & show notes: scienceofcx.com/promotional-…
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21 Mar 2024
Want to build an email list that turns into a money-making machine? Tina's got you covered with tips, tricks, and tools for leveraging content across platforms and growing that golden list. scienceofcx.com/solo-success… #CustExp #StevePappas #ScienceOfCX #SMB #Strategy #Entrepreneur
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20 Mar 2024
Want to build an email list that turns into a money-making machine? Tina's got you covered with tips, tricks, and tools for leveraging content across platforms and growing that golden list. scienceofcx.com/solo-success… #CustExp #StevePappas #ScienceOfCX #SMB #Strategy #Entrepreneur
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28 Feb 2024
New Episode! "Solo Success: Mastering Content Creation with Tina Lopez"
Tina Lopez is a seasoned solopreneur and digital content creator known for her innovative approach to building successful onli…
Player links & show notes: scienceofcx.com/solo-success…
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23 Feb 2024
New Episode! "Sarah Caldwell :Customer Insights - The Roadmap to Resonant Solutions"
Sarah Caldwell is the Global Head of Customer Success and Experience at Dovetail, where she brings a wealth of ex…
Player links & show notes: scienceofcx.com/sarah-caldwe…
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14 Feb 2024
New Episode! "Unlocking Customer Truth: The Roadmap to Revenue with Kristin Zhivago"
Kristin Zhivago is a seasoned business consultant, author, and thought leader specializing in customer-centric ma…
Player links & show notes: scienceofcx.com/unlocking-cu…
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7 Feb 2024
New Episode! "Navigating Knowledge Transfer with Greg DeVore"
Greg DeVore is a seasoned expert in the field of knowledge transfer and customer experience. As the co-founder of ScreenSteps, a company…
Player links & show notes: scienceofcx.com/navigating-k…
143
31 Jan 2024
New Episode! "CX Catalyst: Turning Agreement into Action with Megan Burns"
Megan Burns is a seasoned expert in the field of Customer Experience and the Founder of Experience Enterprises. With a back…
Player links & show notes: scienceofcx.com/cx-catalyst-…
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24 Jan 2024
New Episode! "Friction to Fiction: Crafting a Seamless Employee Experience with Christophe Martel"
Christophe Martel is a recognized thought leader and expert in the field of employee and customer e…
Player links & show notes: scienceofcx.com/friction-to-…
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17 Jan 2024
New Episode! "Hakan Yurdakul: How AI Is Revolutionizing Consumer Conversations"
Hakan Yurdakul is a seasoned marketer turned entrepreneur with a career spanning 17 years, commencing at Unilever. His…
Player links & show notes: scienceofcx.com/hakan-yurdak…
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12 Jan 2024
New Episode! "Unveiling the Power of Structured Listening for CX Mastery with Chris Wallace"
Chris Wallace is a seasoned expert in driving organizational change and enhancing customer experience thr…
Player links & show notes: scienceofcx.com/unveiling-th…
15
10 Jan 2024
🌟 Elevate your #CX game! 🚀 I'd like to invite you to a transformative webinar: "#ConversationalAI: Redefining Business-Customer Interactions." 💬 Discover the power of AI-driven conversations. Secure your spot on 1/11: customerexperienceupdate.com… #CXTransformation #AI #CustExp
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9 Jan 2024
🌟 Elevate your #CX game! 🚀 I'd like to invite you to a transformative webinar: "#ConversationalAI: Redefining Business-Customer Interactions." 💬 Discover the power of AI-driven conversations. Secure your spot on 1/11: customerexperienceupdate.com… #CXTransformation #AI #CustExp
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8 Jan 2024
🌟 Elevate your #CX game! 🚀 I'd like to invite you to a transformative webinar: "#ConversationalAI: Redefining Business-Customer Interactions." 💬 Discover the power of AI-driven conversations. Secure your spot on 1/11: customerexperienceupdate.com… #CXTransformation #AI #CustExp
3
7 Jan 2024
🌟 Elevate your #CX game! 🚀 I'd like to invite you to a transformative webinar: "#ConversationalAI: Redefining Business-Customer Interactions." 💬 Discover the power of AI-driven conversations. Secure your spot on 1/11: customerexperienceupdate.com… #CXTransformation #AI #CustExp
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