ServiceNow makes work, work better for people. Our cloud-based platform and solutions deliver digital experiences that help people do their best work.
Joined October 2012
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Three days at London Tech Week and hundreds of AI conversations.
According to Alex Montgomery (Monty), ServiceNow's CDTO for UK&I Enterprise, thriving in the age of AI isn't about automating what you have today - it's about the curiosity to reimagine what tomorrow could look like entirely.
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Day 2 at London Tech Week draws to a close.
The common theme in many of the sessions and discussions today was the challenge of trust, traceability and getting AI into production at scale.
Keith Pearson, ServiceNow's CDTO for UK Financial Services, shares his thoughts on how organisations can get it right.
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Day 1 at London Tech Week ✅
Matthew Higham shares his key takeaways from the day.
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With 30,000 attendees and representatives from 128 countries, London Tech Week is where the global tech community comes together 🌍
We're proud to be a Platinum Partner and part of the conversations shaping what's next.
Join us at Olympia London next week (Stand 115) to see how ServiceNow puts AI to work for people.
#LondonTechWeek #LTW2026
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As organisations move away from experimentation to enterprise deployment, the real work begins: governance, data readiness, operating model change and measurable ROI.
In this video, Matthew Higham shares why AI adoption now moves at the speed of trust - and what leaders should prioritise next.
Read the full blog here bit.ly/4fMHTeo
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Cyber resilience is a growing priority as organisations face increasing risk and complexity 🔒
Here are three practical steps to strengthen resilience and embed response into everyday workflows👉 servicenow.com/uk/blogs/2026…
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The gap between "we have AI" and "our AI is working" is an infrastructure problem.
We spent Q1 solving it for our customers.
A new class of AI that takes action and finishes work.
A governance layer that sees everything. And we're just getting started. See the highlights: bit.ly/42kCEuy
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ServiceNow SDK Build Agent skills let developers build from Claude Code, Cursor, Codex, and more—and deploy directly to ServiceNow with full governance of the platform. servicenow.com/uk/platform.h…
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Context Engine grounds AI agents in your org's relationships, policies, and decision history—built on Service Graph and Knowledge Graph. servicenow.com/uk/ai.html
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Post 1: Most enterprise AI is still an add-on. At ServiceNow, it's the default.
Every product ships with AI. Not a separate line item. Not a bolt-on.
Three innovations that show what that means in practice: newsroom.servicenow.com/pres…
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Agentic AI is starting to reshape lending, with a €30bn growth opportunity 📈
Embedding intelligence into decisioning and servicing helps banks move faster, reduce manual effort, and improve customer outcomes.
Read more 👇
servicenow.com/uk/blogs/2026…
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Disconnected CPQ slows sales and creates unnecessary friction.
Mark Ashton explains how bringing CRM, data and workflows together helps improve accuracy, speed up deal cycles, and create a more consistent sales experience 👇
🔗 servicenow.com/uk/blogs/2026…
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Great to bring customers, partners and industry leaders together at ServiceNow AI Summit London last week
A clear takeaway: many organisations already have AI ideas, the focus is putting them into practice.
Thanks to everyone who joined us 🙏
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AI delivers value when it’s built into the flow of work 🚀
Paul Fipps spoke to @diginomica about why a unified platform is key to scaling enterprise AI with trust and impact 👉 bit.ly/3OYlQWZ
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Here are four practical ways organisations can upgrade business operations with AI 👇
🔗Read our blog to find out more: bit.ly/46l8pGi
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AI that doesn't just assist - it executes.
Today we're launching two new capabilities that finish what they start: Autonomous Workforce and ServiceNow EmployeeWorks.
Catch the live broadcast at 6pm: servicenow.com/broadcast
Get more details: newsroom.servicenow.com/pres…
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One day. One AI control tower. Total reinvention.
Join us at ServiceNow AI Summit in London on March 10, 2026.
👉 bit.ly/4s0QZXN
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On Tuesday, ServiceNow employees hit pause for our wellbeing day ⏸️
From skiing to family time, it gave our teams a chance to reset 💪
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Valentine’s Day is often about small gestures. Last week, the ServiceNow community chose one that can save lives.
At our Staines office, we partnered with the NHS for a blood and plasma donation event. One donation can save up to three lives, and plasma supports more than 50 critical treatments.
Thank you to everyone who took part. 💚
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Network teams are stretched thin - often managing uptime, complexity and constant incidents ⚙️
Can AI help? 🤖 ServiceNow explores how Managed Network Services AI Autopilot enables more proactive, coordinated ops.
🔗 servicenow.com/uk/blogs/2026…
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