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Sky Help Team @SkyHelpTeam

This platform is no longer monitored for service queries. Our team is unable to respond to messages sent here. Please refer to pinned message below.

Joined November 2011
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Sky Help Team
@SkyHelpTeam
13 Nov 2025
This platform is no longer monitored for service queries. Our team is unable to respond to messages sent here. For support, please visit: Facebook: facebook.com/SkyHelpUK Sky Help: sky.com/help Thank you for your understanding.

Sky Help Team

Sky Help Team. 24,070 likes · 425 talking about this. Official support account for facebook.com/sky We’re here 8.30am - 9pm Weekdays and 9am - 9pm Weekends

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At present, our teams can’t receive messages sent here and are unable to respond. In the meantime, you can still get support through our: Facebook: facebook.com/SkyHelpUK Instagram: instagram.com/skytv/ Help & Support Guides: sky.com/help YouTube: youtube.com/@skyhelp1 Thank you for your understanding!

Sky Help Team

Sky Help Team. 24,070 likes · 425 talking about this. Official support account for facebook.com/sky We’re here 8.30am - 9pm Weekdays and 9am - 9pm Weekends

facebook.com
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At present, our teams can’t receive messages sent here and are unable to respond. In the meantime, you can still get support through our: Instagram: instagram.com/skytv/ Help & Support Guides: sky.com/help YouTube: youtube.com/@skyhelp1 Thank you for your understanding!
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At present, our teams can’t receive messages sent here and are unable to respond. In the meantime, you can still get support through our: Facebook page: facebook.com/SkyHelpUK Instagram page: instagram.com/sky_uk/ Thank you for your patience and understanding.

Sky Help Team

Sky Help Team. 24,070 likes · 425 talking about this. Official support account for facebook.com/sky We’re here 8.30am - 9pm Weekdays and 9am - 9pm Weekends

facebook.com
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Don't let your head turn! Get real-time updates on outages here 👉 bit.ly/3EfQLZI
Distracted boyfriend meme. The "boyfriend" is labelled "Me". He's turning to look at the "other woman," labelled "3rd Party Broadband Sites." His upset girlfriend is labelled "Sky Service Status Page". Humorous commentary on preferring third-party sites over the official one.

ALT Distracted boyfriend meme. The "boyfriend" is labelled "Me". He's turning to look at the "other woman," labelled "3rd Party Broadband Sites." His upset girlfriend is labelled "Sky Service Status Page". Humorous commentary on preferring third-party sites over the official one.

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How to start your day better than 99% of people? Wake up to Sky Glass. Voice control, stunning 4K, and no dish. Just vibes! 📺 Need help with your Sky Glass TV 👉 bit.ly/4maCGNq

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Winning never looked so good for this customer! 🚐 #SkyVanGiveaway
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🎶 I WOKE UP IN A NEW BUGATTI 🎶
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🌞 Morning! We’re here ‘til 9pm if you need a hand. ✈️ Off on your travels? Sort your roaming before take off to dodge surprise charges! 📲 Travel checklist 👉 bit.ly/470LuBd

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🎉 Winning with Sky Remote drama? Solved. Fast delivery, happy customer! 🙌 Needing help with your remote? 👇 Sky Glass/Stream 👉 bit.ly/4kWR4If Sky Q 👉 bit.ly/451PL4V Sky 👉 bit.ly/3IHbZlf
Customer feedback praising Sky for their fast response in sending a new remote control with batteries included, after the original remote malfunctioned.

ALT Customer feedback praising Sky for their fast response in sending a new remote control with batteries included, after the original remote malfunctioned.

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Sunday’s To-Do List: ✅ Coffee. ✅ Reset brain. ✅ Bookmark Sky help links before Monday misbehaves. Need a quick fix? Our help guides are faster than your Monday morning panic 👇 🛜 bit.ly/4gO77G8 📺 bit.ly/4khLAHB 📱 bit.ly/451ObA1

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A little something to take the edge off... bit.ly/44N4Jgf
Close-up of a hand holding a black Sky box. A white shelf and electrical outlet are visible in the background.

ALT Close-up of a hand holding a black Sky box. A white shelf and electrical outlet are visible in the background.

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FYI: Broadband hubs don't belong on glass units or on top of your fridge... bit.ly/4kMWG7D
NeNe Leakes wearing a pink shirt saying, "I said what I said."

ALT NeNe Leakes wearing a pink shirt saying, "I said what I said."

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Too tired to find the remote? Just tell your Sky Glass what you want. It listens better than your kids! 😄 Try saying “Play The Last of Us” and watch the magic happen! 🪄 🔎 bit.ly/44BSNxQ

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ℹ Planned Maintenance Due to essential maintenance, customers in the below areas will experience an intermittent/complete loss of Broadband & Talk services today between 12:00 to 20:00 We are sorry for any inconvenience caused. (1/2)
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Amersham, Beaconsfield, Berkhamsted, Bovingdon, Chalfont St Giles, Cheddington, Chesham, Cholesbury, Great Missenden, High Wycombe, Holmer Green, Kingston Blout, Lane End, Little Chalfont, Naphill, Penn, Princes Risborough, Radnage & Tring. (2/2)
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Noticed a blip in your Sky service? Check the Sky Service Status page before you call. ✅ Broadband ✅ TV ✅ Mobile ✅ Planned maintenance 👉 bit.ly/4glench

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It can do the trick! 🪄 👉 bit.ly/4m2G6Sp
A meme of a head profile with the question "Why you so quiet? What's on your mind?". The inside of the head contains the text "Did I try the old classic, putting the Sky Stream puck in standby, then giving it the full off and on again treatment at the wall?!".

ALT A meme of a head profile with the question "Why you so quiet? What's on your mind?". The inside of the head contains the text "Did I try the old classic, putting the Sky Stream puck in standby, then giving it the full off and on again treatment at the wall?!".

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🌞 Morning! We're here till 9pm if you need any help or have any questions! If your broadband’s having a meltdown and WFH is turning into WTH... we’ve got you. 😅 Test your connection here 👉 bit.ly/4gO77G8

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ℹ Planned Maintenance Due to essential maintenance, customers in the below areas will experience an intermittent/complete loss of Broadband & Talk services tomorrow between 09:00 to 18:00 We are sorry for any inconvenience caused. (1/2)
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Amersham, Beaconsfield, Berkhamsted, Bovingdon, Chalfont St Giles, Cheddington, Chesham, Cholesbury, Great Missenden, High Wycombe, Holmer Green, Kingston Blout, Lane End, Little Chalfont, Naphill, Penn, Princes Risborough, Radnage & Tring. (2/2)
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