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Skype Support @SkypeSupport

Official account for Skype Customer Service & Support. We’re available 24/7

Joined April 2011
  • Tweets 78,721
  • Following 9
  • Followers 36,203
554 Photos and videos
As we say goodbye to Skype, we want to thank our incredible community. Over the years, you’ve connected with family, friends, and colleagues across the world. This isn’t the end—it’s a new beginning. Join us on Microsoft Teams Free and continue making great memories.
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❓ I have Skype credit/ subscription on my account, can I still use it after May 5th? ✅ Yes! Your Skype Credit and calling subscription doesn't go anywhere; you can use it through msft.it/6018Sp6QC or Microsoft Teams Free. How to use Skype Dial Pad: msft.it/6019Sp6Qh
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☁️ Skype is retiring in May 2025, and we want to make sure you have enough time to make a decision. If you see your friends already using Microsoft Teams Free it's a good time to give it a go. ❓ If you have questions or need help, go to the FAQ here: msft.it/6014SJzJO.
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Here is your most asked question! ❔Can I still chat with friends who use Skype? ✅ Yes, Microsoft Teams Free allows communication with Skype users and vice versa. If you decide to use Teams Free, all your chats and contacts will be moved with you. More: msft.it/6011qA3IN
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Starting in May 2025, Skype will no longer be available. Over the coming days you can sign in to Microsoft Teams Free with your Skype account to stay connected with all your chats and contacts. Thank you for being part of Skype
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Hi, Skypers, we’d like to let you know the problem of repeated notifications has been resolved as of yesterday. We sincerely apologize for any inconvenience this may have caused you.
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Hello Skypers, we apologize for the repeated push notifications you may have received in the past few days. We are aware of this issue and are actively working to resolve it as soon as possible. We will update you on the progress and when the fix is in place.
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Replying to @calientepisces
Hello there. Thank you for contacting us. We understand that someone keeps calling and harassing you on Skype. Allow us to assist you in resolving this matter. You can report abuse at msft.it/6013eNWpJ. We hope this information helps.

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We have replied to you via DM, as we need to utilize more characters while we address your issue.
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1/2 Hi, Michael! Thank you for reaching out, and we apologize for the late response. We understand you're having issues signing into your Skype account as it is locked out, and you're also receiving monthly charges on it. We would definitely take a look at your concern.
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2/2 To isolate your concern, may we request a screenshot when you sign into this link: msft.it/6011bJeS3? We recommend sending us a direct message for privacy and security purposes. Thank you!

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Replying to @nanopast
1/2 Hi, Fernando. We saw your post asking for assistance on Skype. We know how important for you to have your Skype issue fixed as you might be using it for your work or school. We'll do our best to help you with this immediately. May we know what issues are you experiencing when
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2/2using Skype? Are you using a personal or business account? We highly recommend sending us a DM (Direct Message) for us to maximize the character count and continue our conversation privately. We'll wait for your update via direct message. x.com/messages/compose?recip…

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Replying to @boondaburrah
1/2 Hi there. Checking back with you. May we know if you're still having issues with your Skype app that keeps adding itself to startup items? If yes, kindly send us a DM (Direct Message) for us to maximize the character count and continue our conversation privately. Don’t
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2/2 hesitate to contact us back if you need further help, we’re just here on standby. Stay healthy and be safe. x.com/messages/compose?recip…

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2/3 when it will be available as our developers are still working to have Skype compatible with Apple Silicon. What we recommend is to post this on our feedback site here: msft.it/6016whjaw or here: msft.it/6010whjao for them be aware that there are users looking for

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3/3 Skype Beta version that works Apple Silicon. We highly appreciate your efforts in sharing this us.
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1/2 Hello again. We hope this message finds you well. You've previously contacted us about having issues calling a 1-800 number. Just a recap, we asked you question and advised you to make sure you have a strong Internet connection with the required
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2/2 bandwidth when you attempt to place the call. Our goal is to have your issue resolved and this message is a quick follow-up to check if you still need any other help. Please don't hesitate to contact us again if you do. Have a good day, and take care! x.com/messages/compose?recip…
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(2/3) solution. 1. Are you using a Skype app? Were you able to try check if the issue persists on the web version? 2. Have you checked Skype Status: msft.it/6015wI4If for any ongoing problems in your area? 3. Is your Called ID enabled? 4. Were you able to contact the

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(3/3) numbers/destination before? 5. Are you connected to a VPN network? 6. Are there any recent changes with your account or subscription prior to the issue? Kindly respond via DM, so we can maximize character usage. We'll wait for your message. x.com/messages/compose?recip…

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Replying to @mdgrkb
1/2 Hi again! We hope you're doing good today. We asked if you already tried checking for Skype status, and followed the steps provided on the link we recently gave.
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2/2 Our goal is to have your issue resolved and this message is a quick follow-up to check if you still need any other help. Please don't hesitate to contact us again if you do. Thank you for contacting Microsoft Social Media Support. Take care!
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2/3 friends, colleagues, or loved ones. Allow us to take a closer look at this matter, so we can assist you accordingly and effectively. 1. Does it happen on a different device or using a different connection? 2. What are the steps you've taken so far? It'll help us avoid
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3/3 repeating the same methods. 3. To check your Skype status, kindly go to this link to see if there's an outage in your area: msft.it/6015wxdC9 Please send us a direct message to maximize our character usage. x.com/messages/compose?recip…
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1/2 Hello, John! We appreciate that you've brought this to our attention. It appears that you can't use the Skype subscription you purchased where in all numbers you called says not supported. We're here to help.
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2/2 To clarify, are you referring to Skype to Go subscription? Which version of Skype are you using? Is it for Business or Personal? We'll wait for your response through DM. x.com/messages/compose?recip…
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