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Southern Water @SouthernWater
Joined May 2010
  • Tweets 48,321
  • Following 3,785
  • Followers 25,078
6,335 Photos and videos
Small trials. Big results đź’§ Since 2023, our Pathfinder projects in Deal, Margate & Whitstable have: âś…Added rain gardens âś…Upgraded key infrastructure âś…Tested new flood solutions All helping to cut storm overflows and boost resilience. ow.ly/fVCZ50YBPKt
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🌊 Two years on from launching our Pathfinder projects, they've now come to a close. These small, community focussed trials have helped reduce storm overflow releases across the South East. 👉 ow.ly/4EFO50YwTrN
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Customers in Whitstable, join us at our drop in event on Thursday 22 January to hear about improvements we’re making in your area 📅 Thursday 22 January 📍Umbrella Community Centre, St Mary's Parish Hall, Oxford St, Whitstable CT5 1DD ⏰ 2:30pm-6:30pm ow.ly/GLAr50XZEtw
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❄️ Frozen pipes = big problems! Lag your pipes now to avoid bursts and keep water flowing this winter. Quick, easy, and saves you stress later. 👉 ow.ly/GKe650XWyKy
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We know people in Kent are worried about their water supply. Taps are flowing as normal and supply is stable. We’re producing more water than needed while supporting South East Water. If things change, bottled water stations are ready as a precaution. ow.ly/4RfP50XWC4R
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When a hard frost gives way to a thaw, bursts can spike. Our team is on the ground, responding to leak reports across the region. If you spot a leak in your street, please report it to help us find and fix them sooner. ow.ly/bH9o50XRR4c #Winter #FreezeThaw #ServiceUpdate
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We’re continuing daily clean-ups of beads from Camber Sands & nearby areas. More may appear this weekend. Experts will be on-site with specialist kit—and we’ve funded 3 new vacuums ready for Jan to boost efforts. Updates 👉 ow.ly/lt4P50XRgtK
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Portsmouth travel update: From 10pm Sun 4 Jan, Eastern Rd southbound (Burrfields Rd → Hayling Ave) will be closed for up to 8 weeks. Expect delays, use diversions & allow extra time. ow.ly/qToh50XR9yh
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We’re in for a cold spell this week, with temperatures set to drop below freezing❄️ Set your central heating to a minimum of 12°C  to help stop your pipes from cracking. Find out more👉 ow.ly/AWcc50XQgIB #MakeOneChange #WinterReady
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Water supply in #Hastings (TN34, TN35, TN37, TN38) is back to normal. Slight changes in smell or colour are normal – watch our video. Bottled water station at Pelham Place is now CLOSED. Thanks for your patience, we’re sorry this happened over Christmas. ow.ly/t0MO50XOnNt

What happens after a water main bursts

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🎄 Lights belong on the tree, not in the sewer! Keep your drains merry and bright: ✨ Scrape leftovers into the bin ✨ Bin fats, oils & grease ✨ Don’t pour gravy down the sink ​#BinForTheWin ow.ly/MHOX50XHw6Z
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We’re continuing our daily clean-up of beads from Camber Sands & nearby areas. We expect more beads to appear this weekend with the spring tide. We’ve arranged for experts to be on-site with specialist kit. For more information visit ->ow.ly/rrh650XBV9l
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Each year, the Environment Agency publishes its assessment of designated bathing waters – popular swimming spots – rating them from Excellent to Poor. This year: ✔ 89% rated Good or Excellent ✔ 5 sites upgraded to Excellent ✔ 3 sites improved to Good ow.ly/Wzjo50Xxorq
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Eastern Road update: From Mon 5 Jan, Eastern Road southbound will closed between Burrfields Rd & Hayling Ave for up to 8 weeks. More info: ow.ly/C7NT50XvRJj
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Need a little help? Our Hardship Fund is here to support customers in financial difficulty. ​ ✔ Up to 50% off your bill ​ ✔ Debt write-off (up to £2,000) ​ ✔ Grants for essential appliances (up to £1,000) ​ 👉 ow.ly/g8Ft50Xtyl3
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Thank you @RotherDC, volunteers & contractors for leading the Camber Sands clean-up, with SW staff supporting. The beads are non-toxic and pose no risk to water quality or public health but shouldn't be swallowed. Answers to FAQs and further updates -> ow.ly/o7Bk50Xq9EK
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Like many, we’re concerned by plastic beads at Camber Sands. After a rapid investigation, we believe they may have come from Eastbourne Wastewater Treatment Works after a screen failure during heavy rain. We’re truly sorry and committed to the clean-up. ow.ly/Y7J350XpeP2
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Thank you for helping save millions of litres of water this summer! đź’§ Hosepipe restrictions may be over, but saving water still matters all year round. Small changes make a big impact: đźšżTake shorter showers đź’§Turn off taps while brushing ow.ly/LIwY50XnWNC
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We’ve invested £1m to restore the Lukely Brook river on the Isle of Wight. By reconnecting it with its floodplain, adding fish passes, and creating wetlands, we’ve boosted wildlife, improved water quality & reduced flood risk. ow.ly/hfeu50XncZ5
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We’re pleased to confirm that from today, Friday 31 October, the hosepipe ban in Hampshire and on the Isle of Wight has been lifted. Thank you to our customers for helping to save millions of litres of water. Find out how you can save water year-round: ow.ly/oP2S50Xkvs6
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