Wondering how an IVR works? ☎️
See 15 types explained, from traditional touch-tone to AI-powered conversational ones.
➕ Hristo Raychev, Squaretalk's Head of Deployment, gives tips on avoiding costly mistakes and choosing the best one
📖 squaretalk.com/types-of-ivr-…
In one week, Squaretalk will be at the @iFXEXPO 🎉
We’re bringing our innovative contact center platform, valuable insights, and fun goodies 🎮
📅 June 16-18, 2026 | 📍Limassol, Cyprus 🫒
Want to see how Squaretalk can boost your sales? 👉 squaretalk.com/ifx-expo-lima…
Visiting @money2020? Find your way to the Squaretalk booth #K01!
Don’t miss the chance to meet our leadership team in person and see firsthand how we help fintech companies build smarter, compliance-ready communication flows and deliver higher-quality customer experiences.
Squartealk is featured in a record number of @G2dotcom Summer 2026 Reports 🏆
We’re proud to be recognized across multiple categories and markets, and even more excited about what’s ahead 💙
See more about the reports: squaretalk.com/squaretalk-in…
We're teaming up with TransactaPay, a leading provider of payment solutions for Trading, iGaming, and other high-volume industries.
Together, we serve our clients with complementary strengths: seamless communication on one side and reliable payments on the other.
Two weeks until @Money2020
Squaretalk is proud to be a sponsor and our leadership team is heading to Amsterdam to meet you: Elie Rubin, CEO & Founder, Isaac Levy, Head of Business Development and Yaakov (Jay) Strausberg, Director of Sales.
📍 Booth K01
📅 squaretalk.com/money-2020-am…
Last week, our Israel and Bulgaria teams came together in the heart of Bulgaria for our yearly teambuilding.
We connected, played some football and golf, and relaxed in the spa.
As the sun dipped behind the hills, we raised a glass to Q1 that broke every record we'd set before.🚀
Every call after the first 15 seconds is pure improvisation. 📞
We built 5 Outbound Sales Script Templates to address that: cold calls, follow-ups, reactivation, referrals, and closing calls.
Read the scripts and get tips from our Sales Lead Vasilen 👇
squaretalk.com/outbound-sale…
At Squaretalk, we believe a company is only as strong as the people who build it.
We introduce SquareUp Skill Hub, our new internal initiative, powered by @Udemy. The Skill Hub offers structured courses thoughtfully matched to each team member's role, ambition and personal goal.
Amsterdam is calling, and we cannot wait🌷
In one month, Squaretalk is heading to #Money20/20 Europe. We'll be on the ground to connect with the partners and fintech innovators and share how Squaretalk is helping financial services teams move faster without cutting corners.
We're pleased to welcome Jay Stausberg as Squaretalk's new Sales Director!
Jay brings extensive experience building high-performing sales teams in complex environments. He is a leader who builds lasting results, not just short-term wins.
We're еxcited to see his impact ahead!🚀
We're thrilled to introduce our newest technology partner — Markets CRM 🤝
With this integration, Markets CRM users have the full power of Squaretalk built directly into their workflow, including automatic call logging, live contact center monitoring, and a predictive dialer.
Great tech is table stakes. What truly sets a platform apart is the people behind it.
At Squaretalk, your success is our business, from seamless setup to an account team that actually shows up for you.
Used Squaretalk? Drop your experience below 👇
sourceforge.net/software/pro…
Most contact center teams stay on outdated platforms because switching feels risky, but the cost of staying adds up.
We’ve created a practical migration guide to help you switch with zero downtime or data loss.
📖 Read the full guide here:
squaretalk.com/migration-gui…
Call center managers see idle agents and think: Problem.
That's actually shrinkage, and misreading it is expensive.
Shrinkage = time agents are clocked in but not on calls. It's natural, but unmanaged, it causes understaffing, burnout & high turnover 👇
squaretalk.com/call-center-s…
Spring is in full bloom at Squaretalk's Office 🌸
After months of focus and dedication, it was the perfect moment to pause, recharge, and celebrate a strong Q1 together.
There’s a sense that something meaningful is taking shape, and we’re just getting started. ✨
Squaretalk lets your agents log calls and keep every conversation organized directly inside #ZohoCRM.
📞 Click-to-Call - Execute calls with one click
🎙️ Call recording - Automatically record calls & link them to Zoho
🔔 Updates - Receive updates on received calls
See more 👇
Last week, we clarified the difference between CRM and CCM.
CCM works best as a phased operational shift, not a one-time tool rollout. Done right, it turns communication into a measurable driver of performance and customer experience.
Here’s how to get started in 8 Steps 👇
Do you know the difference between CRM & CCM?
CRM stores customer data, CCM defines how you actually communicate with customers across calls & messages.
Without CCM, even the best CRM can’t ensure consistent interactions.
Learn how they work together:
squaretalk.com/customer-comm…
#G2 Spring Badges are here!🌸
Squaretalk has earned 53 Badges, across 100 Reports, all powered by the amazing feedback and support from our customers. 💙
Thank you for trusting us and being part of our journey. New releases are ahead. 🚀