Welcome to the official customer service handle of @StanChartIN. We’ll be happy to help you with all your queries. Do not tweet out your personal account info.
Joined February 2018
- Tweets 47,230
- Following 6
- Followers 10,657
- Likes 17
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30 Nov 2025
@Virendarsh85440 For security reasons, please delete the tweet which contains personal details, from public view. Thank you. ~SF
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20 Dec 2025
We have reached out and addressed your concern. Please be aware that the complaint (20251130089270) has been closed. Should you require any further assistance, please reach out to us. ~SF
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15 Nov 2025
We team tried contacting you on your registered contact number but the line was disconnected at your end. This can occur if our listed number is on your DND list, or if you enable auto spam blocking on any Caller ID app (like Truecaller). ~SS (1/2)
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15 Nov 2025
Could you please double check and confirm if this is the case? Kindly share us your preferred time or alternate contact number for further assistance. ~SS (2/2)
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17 Oct 2025
@kumar_shik17046 We'll be in touch soon and the turnaround time will be communicated to your registered email id within 2 working days. ~TS (2/2)
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We trust you are in receipt of our email communication dated 06 November 2025 regarding your complaint. Please be aware that the complaint (20251017036583) has been closed. Thank you. ~MD
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27 Dec 2024
Our team tried contacting you multiple times on your registered contact number but failed to establish contact. Please contact our helpline numbers -39404444 / 66014444 (operates from 8:00 AM to 08:00 PM) for immediate assistance. ~TS(1/2)
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27 Dec 2024
These are landline numbers and would need to be prefixed by your city STD code. You may also send email to social.india@sc.com with your query for further assistance. Appreciate your understanding. Thank you! ~TS (2/2)
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19 Oct 2024
Please be assured that we are actively addressing your query and will assist you at the earliest. We appreciate your patience in the interim. For security reasons, we would advise that you delete your post that has your contact details from public view. ~VJ
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21 Oct 2024
Please be assured that your complaint (20241009609595) is in progress and the expected completion date is 25/10/2024. We request your patience in the interim. ~VJ
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29 Apr 2024
We understand that our team has contacted you regarding your query. Please note, we have registered a call back vide reference no SCH721IN10A1290424059860. We'll be in touch soon and you can expect a resolution within 2 working days. ~VJ
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We understand that our team has contacted you and assisted you with your query. Be sure to reach out if you need additional help. Have a great day! ~VJ
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27 May 2023
Hi Dharani, thank you for connecting with us. Please be assured we will check and reach out to you at the earliest. ~SR
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27 May 2023
4) Click on 'register using ATM / Debit Card / Credit Card'
5) Accept the terms and conditions and proceed with your ID and password.
Post logged in successfully. You may create your permanent user id and password following the
instructions mentioned on the same page. (2/2)~SR
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27 May 2023
Please follow the simple steps below to access the Online/Mobile banking.
1) Go to sc.com/in
2) Under Login option, select Online banking
3) Click Continue to login
(1/2)~SR
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13 Nov 2021
Please share us your alternative contact number via DM for call back to address your concern. ~AM
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13 Nov 2021
Thanks for the confirmation. Please feel free to let us know if you need any further assistance. ~AM
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29 Aug 2020
May we know on which date the email was sent and please share your email address via DM to check the status. ~ SB
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31 Aug 2020
May we request that you write to social.india@sc.com with details, for all fee & charges related queries. We will get in touch with you at the earliest. ~SS
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26 Nov 2019
Hi Vikrant, we follow a two-factor authentication in adherence to RBI guidelines to authenticate transactions where the card is not physically present. The first factor here is your 16-digit card number. ~BB (1/2)
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26 Nov 2019
and the second factor is the one-time password triggered only to the registered mobile number on our records. When these two factors are authenticated, we will approve the transaction. Thank you. ~BB (2/2)
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23 Oct 2019
@Ramk34855671 Hi, we understand that our team has contacted you and addressed your concern. Please feel free to let us know if you need any further assistance. Have a good day! ~KC
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19 Aug 2019
Hi Tushar, we are sorry to hear that. Please send us your contact details via DM @StanChartHelpIN and we will reach out to you. ~BB
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20 Sep 2019
Hi Tushar, we understand that our team has contacted you and addressed your concern. Please feel free to let us know if you need any further assistance. Have a good day! ~SS
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14 Sep 2019
Hi Devak, we are sorry to hear that. Please share with us your contact details via DM, and we will reach out to you to address your concerns. Thank you. ~MA
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14 Sep 2019
Hi Devak, we understand that our team has contacted you and addressed your concern. Please feel free to let us know if you need any further assistance. Have a good day! ~MA
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23 Aug 2019
Hi Nitesh, we are sorry to hear that. Please send us your contact details via DM, and we will reach out to you shortly. ~SS
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24 Aug 2019
Hi Nitesh, we understand that our team has contacted you and addressed your concern. Please feel free to let us know if you need any further assistance. Have a good day! ~SS
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@IamShikharTyagi Hi, we understand that our team has contacted you and addressed your concern. Please feel free to let us know if you need any further assistance. Have a good day! ~SS
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11 Feb 2019
Hi Anand, we will be happy to help. Please call us at our 24/7 helpline 39404444/66014444. ~AK
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