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Strava Support @StravaSupport

Stay up to date with known issues and important announcements. Have a question about your account? Submit a request to Strava support: bit.ly/2tdA3VV

Joined July 2014
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Strava Support@StravaSupport
19 Oct 2022
Need help getting started, looking for inspiration, or have an idea to enhance your experience? Come be a part of our global Community Hub: communityhub.strava.com. Browse existing discussions or start your own by logging in with your Strava account. Join today!

STRAVA Developer Hub | Community

Ask questions, start discussions, and engage with other developers.

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We are aware of a login issue and appreciate your patience as we investigate. Please submit a support request directly, and an agent will be able to assist you: tinyurl.com/4am3xyu7

Contact Strava Support

To reach our support, our chatbot is the fastest way to get help. Ask your question directly in the chat, and it will answer your request right away. We receive a high volume of ticket submissions,...

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Curious about any recent bugs & how to fix them? Check out our new Community Hub article where we go over recent bugs that we're actively tracking, along with current statuses and latest updates: tinyurl.com/rc3y98r9

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Strava Support retweeted
Strava Status@StravaStatus
10 Jun 2025
[status] Investigating: We’re seeing a temporary delay in receiving activities from Garmin. They’ll appear once service is restored—for updates, please visit Garmin’s Status Page. connect.garmin.com/status/ stspg.io/gxx0xc70yg5j?u=vf9k…

Garmin Connect | Status

When things on Garmin Connect aren’t going quite the way they should, we’ll tell you the status of what’s working and what’s down.

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🚨 New to Strava? Make sure all of your settings reflect your preferences. Check out the first article in our "New to Strava" series: tinyurl.com/3af43zwd #stravasupport

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We are aware of the current feed delay problem and appreciate your patience as we investigate this issue!
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✅ March 2025 Release Recap: The Stuff You May Have Missed Learn more in our Community Hub tinyurl.com/5cs73vs9

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Head over to the Community Hub to learn how Skippy crushed her fitness goals with the matched activities feature! 🎉 tinyurl.com/3mxvzr52 #strava #matchedactivities #stravacommunityhub

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Discover how Cassandra maintains motivation by setting goals on Strava! 🔥#stravacommunityhub #stravagoals #strava tinyurl.com/4vn73s5m

Staying Motivated by Setting Goals | Community

Reaching My Goals A few years ago I was visiting my family for the holidays. It was cold, snowy, and slightly dark outside. While they were baking cinnamon rolls, I was lacing up my shoes to head out...

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Strava Support retweeted
Strava Status@StravaStatus
30 Mar 2025
[status] Investigating: We are currently investigating this issue. stspg.io/dqr7gyjcjt4t?u=qrpt…

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✨ Spotlight on Maps and Routes! Check out how our employee Kate uses one of her favorite features to navigate with ease! 🌍 tinyurl.com/mscy2ycv #stravaroutes #stravamaps #strava #featureoftheweek

Spotlight on Maps and Routes | Community

Hi! My name’s Kate, and I’m excited to share how I use one of my favorite features. Just so you know who you’re talking to, I’ve been running for about ten years. I love all kinds of running, but...

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Do you enjoy analyzing your Strava data? As a subscriber, you can access the Training Log to view all of your training in one place. Learn more in our Hub article! 🔥 tinyurl.com/46hekxv2

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🔥 Discover What's New on Strava: February 2025 updates! tinyurl.com/ycxmyzb2

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The coach you didn’t know you needed - Workout Analysis crunches the numbers from each activity and packages up the insights so you can easily see if you’re reaching your goals! Learn more in our Hub article: tinyurl.com/4fp57pfc

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We are aware that the totals are not updating on your Progress Summary. We appreciate your patience as we work on a fix.
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Our responses may be slightly delayed as our team members enjoy well-deserved time off. Thank you for your patience. Happy Holidays!
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Strava Support retweeted
Strava Support@StravaSupport
6 Dec 2024
New to Strava? What's been the most challenging part to navigate so far?
16% General App Usage
33% Syncing Devices
37% Routes
14% Maps
43 votes • Final results
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We are currently experiencing an increase in support ticket submissions and apologize for any delayed responses. Please reference your ticket status through your email or here: bit.ly/2BzpYqW Thank you for your patience!

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Strava Support retweeted
Strava Status@StravaStatus
25 Oct 2024
[status] Resolved: This incident has been resolved. stspg.io/rqwg4st22qrg?u=c63z…

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We are aware of an outage and have implemented a fix. Check out our status page for updates: status.strava.com/incidents/…

The site and apps are down

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