ЁЯЪи Important Information
Cybercrime victims will no longer need to visit multiple offices or banks to recover their frozen funds.
The Ministry of Home Affairs (I4C) has officially launched the new "Money Restoration Module" (MRM) under the National Cyber Crime Reporting Portal (NCRP). Citizens can now file their refund requests directly from the comfort of their homes.
*ЁЯФ╣ Key Eligibility & Legal Guidelines:*
*1я╕ПтГг This portal (MRM) is strictly for victims who registered their complaint immediately via the 1930 Helpline or the NCRP portal and possess a 14-digit Registered Acknowledgement Number.*
*2я╕ПтГг This module applies ONLY to cases where the defrauded money has been successfully 'Held' (Frozen) in the scammer's bank account.*
*тЪая╕П Important Note: This portal cannot process refunds if the criminals have already withdrawn or siphoned off the cash from the bank accounts.*
*тЪЦя╕П Categorized Rules for Fund Refund:*
*To ensure total transparency, the refund process is divided into three distinct legal categories based on the frozen amount:*
*Category 1 (Up to тВ╣50,000 frozen in a single bank account): If the held amount is up to тВ╣50,000 in one bank account, NO FIR or Court Order is required. The money will be refunded directly based on the Police Report/Indemnity Bond via the MRM portal.*
*Category 2 (Total amount exceeds тВ╣50,000, but is less than тВ╣50,000 per individual bank account): If the total frozen amount is more than тВ╣50,000 but distributed across different bank accounts (and does not exceed тВ╣50,000 in any single bank account), NO FIR or Court Order is required. A swift refund will be processed based on the police report.*
*Category 3 (More than тВ╣50,000 frozen in a single bank account): If the held amount exceeds тВ╣50,000 in a single bank account, lodging an FIR (First Information Report) is mandatory under the rules. Once the FIR is registered, the entire remaining legal refund process will be completed through this MRM portal.*
*ЁЯТ╗ Online Application Process (5 Simple Steps):*
ЁЯФ╣ Step 1: Visit the official portal:
mrm-ncrp.mha.gov.in/
*ЁЯФ╣ Step 2: Click on 'Citizen Login' and log in using the mobile number registered in your original NCRP complaint via OTP.*
*ЁЯФ╣ Step 3: Go to 'Raise Refund Request', enter your 14-digit Complaint ID, and verify it with the OTP. The frozen amount will automatically display on the screen.*
*ЁЯФ╣ Step 4: Upload your PAN Card and enter the Bank Account Number and IFSC Code of the bank account where you wish to receive the refund.*
*ЁЯФ╣ Step 5: Tick the declaration checkbox and click Submit. Save the Unique Request ID (MR2026...) generated to track your application status.*
*ЁЯСо Legal Action by Police:*
*After the victim submits the request, the designated police team will upload the required Indemnity Bond/Notice on the portal as per the legal provisions of Section 106(3) BNSS.
Following this, the concerned bank will restore the funds directly to the victim's bank account.
*ЁЯУв : If you face any technical difficulties while generating the request, a step-by-step 'User Manual Guide' is available for download on the official link.
*ЁЯСЙ Beware of Middlemen: This entire process is 100% free, secure, and transparent. Never pay money to any unauthorized individual promising a refund.*
*ЁЯСЙ Help Desk Support: If you encounter any persistent errors while filling out the online form, visit your nearest police station or the district Cyber Cell for free assistance.*
In case of cyber fraud, immediately Call the 1930 or report at
cybercrime.gov.in
#CyberAwareness #MRMPortal #I4C #MHA #CyberSecurity