Thanks for sharing your thoughts with us, Luke. We really appreciate it! Rest assured, we've passed your comments along to our development team. In the meantime, feel free to adjust your settings to match your preferences here: gram.ly/44Eq0Hy (1/2)
If you'd prefer to turn off generative AI, you can do so by going to the "Features" tab on the "Customize" page in your account settings and switching generative AI off. If you need any help, send us a DM! We're always here and happy to assist you. (2/2) x.com/messages/compose?recip…
Hey! 👋 Let us clarify that many verbs ending in -ize can also end in -ise in British English. If you're on Premium/Pro, the consistency check lets you choose and apply your preference throughout your document with one click. You can read more here: gram.ly/4omHUX6 (1/2)
However, if you notice that Grammarly has made any suggestions in error, please feel free to DM us! We’d be happy to take a closer look. 😊 (2/2) x.com/messages/compose?recip…
Hi Jose! Unfortunately, we don’t currently offer an option to consolidate existing subscriptions into the Superhuman suite. If you start a new Superhuman subscription, your existing subscriptions to other products will remain separate and be billed accordingly. (1/2)
We understand this isn’t ideal, but please know the team is actively working to make this change possible. We'll share an update as soon as the subscription consolidation option becomes available. Thank you for your understanding! (2/2)
Good news! The issue’s been resolved, and everything should be working as expected again. You can check for any further updates at status.grammarly.com. Thanks for your patience!
We’re currently experiencing some service interruptions. Some users may have trouble logging in. Our team is actively working to fix this, and we’ll keep posting updates here: status.grammarly.com
Thanks for bearing with us!
Everything’s back on track! Our engineers have resolved the recent service interruptions, and Grammarly’s features should now be running normally. We’ll continue monitoring to make sure things stay stable. Thanks for your patience and understanding. 💚
Great news everyone—the issue has been resolved! 🎉Users should see everything returning to normal now. We’ll continue keeping an eye on things and will post any updates to status.grammarly.com
Thanks so much for your patience and understanding! 💚
(1/2) Thanks so much to everyone who’s been sharing updates here. We hear you! We’re experiencing a service interruption again that may affect our writing suggestions or other features, and our team is already on it.
(2/2) We’ll keep sharing updates as we work to restore everything at status.grammarly.com. We really appreciate your patience and understanding while we get this sorted out.
(1/2) We’re aware that some users may again be experiencing interruptions with Grammarly’s suggestions and other features. Our team is actively working to restore full functionality and is monitoring this issue closely.
(2/2) We’ll share updates as progress continues here and on status.grammarly.com. Thanks so much for bearing with us. We know it’s been a bumpy day, and we truly appreciate your patience. 💚
Thanks for bearing with us as we work to fully resolve this issue. Our team is actively investigating and treating it as a top priority. We’ll share updates here as soon as we know more. 💚
UPD: The root cause has been found, and we’re actively working on a fix. Some users might already see improvements as recovery continues. You can subscribe to updates on our status page: status.grammarly.com/. Thanks for your patience!
Thanks so much for your patience during this interruption. The issue has been traced to an outage in the AWS us-east-1 region, which is causing degraded performance across all our services (health.aws.amazon.com/health…). We will keep posting updates here.
We’re currently experiencing some service interruptions; some users may be unable to log in or access Grammarly features. Our team is actively investigating and will continue to share updates.
Thanks so much for your patience while we work on this!
Sorry to hear that! Our AI detection aims to avoid false positives, but sometimes human writing can look like AI text. Like any AI detector, it’s best to see the results as a guide, not the final word. You can read more here: gram.ly/3ILPnAx (1/2)
It may not be fixed right away, but rest assured, we’re working on it! For now, we recommend Grammarly Authorship. It shows how your text was created (typed, pasted, or edited) and lets you share a transparent report. Feel free to check it out here: gram.ly/3KMV2H7 (2/2)
(3/4) Upload your document in the classic version to keep your original formatting (click the arrow next to “Upload”, and then select “Upload classic doc”). Alternatively, feel free to copy the text from your docs document and paste it into your preferred text editor.
(4/4) You can also use Grammarly for Windows and Mac or the Grammarly browser extension to write in your preferred environment. Learn more here: gram.ly/42ahksf and here: gram.ly/48dYWCn.
In case of any questions, feel free to DM us—we’re always happy to help!