The worldโs first support experience platform that enables companies to proactively understand & act on the voice of the customer.
Joined February 2016
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455 Photos and videos
11 Dec 2024
Hidden upsell opportunities are waiting in your support dataโare you finding them? Join us TOMORROW for a TSIA webinar to learn how support can drive real revenue. ๐
๐ฅHot-take๐ฅ Support-generated leads cost just $7, compared to $200 for marketing leads.
#TSIA #upsell #revenue
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11 Nov 2024
Today, we honor the bravery, sacrifice, and dedication of all veterans who have served our country. This Veterans Day, we extend our gratitude for your unwavering commitment and recognize the profound impact you continue to make in our communities. Thank you for your service. ๐บ๐ธ
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1 Nov 2024
Happy Diwali from the SupportLogic team! ๐ May this festival of lights bring joy, prosperity, and success to all. Hereโs to bright celebrations and exceptional experiences! โจ #diwali2024
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31 Oct 2024
๐ Donโt Miss This: Top AI Support Sessions on Demand! ๐
Just in time for Halloween ๐, watch our deep dives tackling support's โclassic monstersโ:
๐ป Exorcising Case Backlog
๐ช Slashing Escalations
โฐ Killing Time to Resolve
Watch here: loom.ly/joJOVGk
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25 Oct 2024
๐ Huge congratulations to our CEO, Krishna Raj Raja, on the release of his first book! Krishna explores how AI can transform customer support into loyalty-building relationships.
Get your copy here: supportexperience.ai
#SupportLogic #SupportExperience #SXLive
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23 Oct 2024
Itโs the final day of #TSIAWorldEnvision! ๐
Don't miss our must-attend session at 9:45 AM (PT) in Ironwood 5:
featuring Judith Platz, Jenna Koontz (Certinia), and Sanjeet Kaur Bali (Infor).
Plus, swing by Booth 315โletโs connect!
#supportlogic #certinia #infor
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22 Oct 2024
Day 2 of #TSIAWorldEnvision is underway! ๐ Stop by Booth 315 all day for live demos on how predictive AI and sentiment analysis are transforming support!
๐ From 5-7 PM, meet our founder & CEO, Krishna Raj Raja, for a special book signing of Support Experience.
#SupportLogic
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21 Oct 2024
It's day one of TSIA World Envision, and the energy is electric! ๐ Join us tonight at our exclusive party at ARIA Resort for food, drinks, and great conversations. Stop by Booth 315 for your VIP pass. Letโs make the most of these three days together! โจ #TSIAWorldEnvision2024
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17 Oct 2024
Join us at TSIA World Envision for an exclusive party! ๐
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Mon, Oct 21 | 7:30-9:30 PM
Enjoy food, drinks, and great conversations on support & CX transformation.
Get your VIP pass at Booth 315! ๐ค
#TSIAWorldEnvision #SupportLogic #Rocketlane
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16 Oct 2024
Excited to keep the energy from the Support Experience Conference going at #TSIAWorldEnvision!
We've got a great line-up on our schedule:
Mon: VIP Party w/ Rocketlane ๐
Tue: Book signing w/ Krishna Raj Raja ๐
Wed: AI panel w/ Judith Platz ๐ก
#TSIA #SupportLogic #AIforCX
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7 Oct 2024
Kicking off an incredible day at #SXLive with our talented group of SupportLogic Academy participants! Excited for a day of learning and professional development. Stay tuned for more updates throughout the day!
#SXLive2024 #SupportExperienceConference
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2 Oct 2024
See you at TSIA Envision in just a few weeks! We're at Booth 315.
Plus, don't miss CCO Judith Platz's panel of experts as they discusses how AI can be used to drive meaningful outcomes.
๐ Register here - loom.ly/i9F3beU
#AI #TSIA #SaaS #CustomerSupport #SupportLogic
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26 Sep 2024
Excited to welcome Vimal Vasudevan, Head of Digital Parcel USA at Kรถrber Supply Chain, to #SXConference2024! ๐คโจ With 14 years in logistics and a focus on AI and customer value, Vimal is set to share valuable insights! ๐
#Innovation #AI #Logistics
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25 Sep 2024
Excited to welcome Alvina Antar, to #SXConference2024! ๐คโจ With 25 years in business technology, her leadership in digital transformation and identity-first security has driven advancements across industries. Join us for her valuable insights! ๐๐ #DigitalTransformation
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25 Sep 2024
Excited to welcome Brian Fagan, Head of Customer Support at SAP Customer Data Cloud, to #SXConference2024! ๐คโจ
With over a decade of experience, Brian champions tech-driven solutions for complex challenges. Join us for insights on enhancing customer experiences! ๐
#CX #SAP #SX
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24 Sep 2024
Just two weeks until the SX Conferenceโan essential event for customer support enthusiasts! ๐ Join us for best practices and in-depth technical sessions on AI for Support and Customer Success.. ๐ค๐ก๐โจ
#SXConference #AIinSupport #SupportExperience
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18 Sep 2024
Excited to have Shilpa Verma, Support & Strategy Executive, at #SXConference2024! ๐คโจ With 17 years in AI/ML for support, she'll share insights on scaling support & driving innovation. ๐
#SXLive #AI #CX
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18 Sep 2024
Excited to announce Kenneth Law, Director of Digital Support at 8x8, as a speaker at #SXConference2024! ๐คโจ
Kenneth will share his expertise in digital support and customer success. ๐
Donโt miss his insights on innovation and customer interactions! ๐
#SXLive #8X8 #SX #CX
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17 Sep 2024
Excited to have Timur Yarnall, Head of BD, AI/ML at AWS, join #SXConference2024! ๐คโจ With his AI expertise from AWS, Neeva, and Glean, heโll offer groundbreaking insights into AI and data privacy. ๐
Register here: loom.ly/eusncoM
#AI #MLM #AWS
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