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SutherlandLabs @SutherlandLabs

Service design to improve customer employee experience for the worlds leading brands. Part of @sutherlandcorp. Sign up to our Lab Notes: bit.ly/3gb88bX

Joined September 2013
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How do you measure the impact of your design work? Let us know—what metrics are you using to measure your designs? uxplanet.org/measuring-desig… #UXDesign #DesignMetrics #UserExperience #DataDrivenDesign #SutherlandLabs

Measuring Design: Essential Metrics

Measuring design outcomes is a vital exercise that every product team should practice. I’m starting a series of posts about measuring…

uxplanet.org
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By enhancing the usability of charging infrastructure through thoughtful UX design, we can alleviate user concerns and drive the transition to zero-emission mobility. 💚 Read more about our findings and recommendations here: ow.ly/4Yem50UtbJn #EVAdoption
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🎄✨ It’s beginning to look a lot like Christmas at Sutherland Labs! ✨🎄 🎁 Whether you’re planning your next project or just dropping by, we wish you a magical holiday season. #SutherlandLabs #ChristmasAtTheLabs #FestiveVibes #CreativeSpaces #LondonStudios #HappyHolidays
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Our December edition of Lab Notes is here! ❄️ This month, we’re diving into the pivotal role of UX in EV adoption, highlights from Jamie’s panel on AI in user research, and much more. ow.ly/Iti350Utc2m #UXnewsletter
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In our latest blog post, we delve into the pivotal role of user experience (UX) in accelerating electric vehicle (EV) adoption. ⚡ ow.ly/ErXC50UtbJo #EVAdoption #UserExperience #ChargeAnxiety
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Fun fact - 11th December 2014 was our first ever studio booking at Shorts Gardens (London). 10 years of research at the Labs! #SutherlandLabs #10yearsofSutherlandLabsLondonstudios #thenandnow #UXLabs
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What do value, B2B users, and product-market fit have in common? They’re key concepts for UX designers transitioning to Product Design. ow.ly/z3xh50UnomI #UXDesign #ProductDesign #DesignCareers #ValueDrivenThinking

How learning about value can start your journey from UX to Product Design

How do you design for a user that doesn’t use your product?

uxdesign.cc
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✨ In the heart of London, Sutherland Labs offers premium spaces with expert support that takes the stress out of planning meetings and events. 🔗 Check out our spaces: ow.ly/SpRL50UlFoh #LondonEventSpaces #LondonMeetingRooms
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At Sutherland Labs, we believe that great design begins with a deep understanding of how real people experience the world around them. Ready to transform your service through insightful research? Let's discuss how we can collaborate to achieve your goals. #ResearchServices
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Looking for the perfect space to host your next meeting or workshop in London? Our meeting rooms at Sutherland Labs offer a range of meeting room options to suit your needs: ow.ly/UXgK50UgABT #MeetingRooms #LondonEvents #SutherlandLabs #Workshops #TeamMeetings
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🌍The road to net-zero isn't just about innovation—it's about understanding people. Catch up on our blog post, where we explore why Green Tech must prioritize user needs to drive real change. ow.ly/oP1750UgAqN #GreenTech #NetZero

Insight | Why Green Tech Must Prioritize Users to Achieve Net Zero

Explore how user-centred UX and service design are essential for green tech adoption and achieving net zero impact.

sutherlandlabs.com
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Earlier this week, our very own Jamie Taylor took the stage at EPIC Redux: AI Meets Human - Who's Really in Charge? #AIInResearch #UXDesign #SutherlandLabs #UserResearch #AIAndHuman #EPICRedux
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The Sutherland Labs team is heading to the London EV Show today! 🌍🔋 Stay tuned for insights and updates from the event! ow.ly/XMa950UgxbM #LondonEVShow #EVInnovation #FutureOfMobility

London EV Show

A premier emobility event that will bring together the entire EV value chain. The event offers an extensive exhibition & conference dedicated to explore the enormous potential and development of the...

londonevshow.com
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What makes a well-designed website? Design Week’s "Ten Takes" gathers insights from ten industry experts, offering unique perspectives on this essential question. Let’s discuss it below! 👇 ow.ly/Gnwc50UfNtc #DesignLeadership

Ten Takes: What does a well-designed website look like?

The Rest is Entertainment podcast doesn’t often discuss UX. But recently, host Richard Osman introduced a conversation about the media company Reach, with a short description. “People will know Reach…

designweek.co.uk
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EPIC Redux: AI Meets Human – Who's Really in Charge? Join us on 26 November to explore how AI is reshaping human connection, expertise, and power dynamics. Featuring groundbreaking research, PechaKucha talks, and panel discussions. 🔗 ow.ly/yQRm50U9OIu

EPIC Redux: AI Meets Human - Who's Really in Charge? , Tue, Nov 26, 2024, 6:15 PM | Meetup

**Security reminder for tonight**: Bring ID so that security can match your Meetup RSVP name to your credentials. The event is hosted by the Government Digital Service (GDS

meetup.com
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From campfires to collaboration: Discover how summer camp shaped Christine’s approach to workshop facilitation. 🏕️ 👉 Read the full article here: ow.ly/sGTe50U92s7 #UXWorkshops #FacilitationTips #SutherlandLabs #InnovationThroughPlay #UXResearch

Insight | Everything I Know About Facilitating Workshops, I Learned Working at Summer Camp

Discover hands-on workshop facilitation techniques inspired by summer camp that drive meaningful design research and team collaboration.

sutherlandlabs.com
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We loved this piece on the importance of in-person focus groups. As technology advances, it’s easy to rely solely on digital methods, however, face-to-face interaction can produce quality insight Article: ow.ly/SBLL50U5Y7C Spaces: ow.ly/rb9m50U5Y7F

Ditching in-person focus groups will lead to weaker insights

Despite the convenience and reach of online research, don’t underestimate the enduring power of face-to-face focus groups to deliver insight and spontaneity.

marketingweek.com
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Our latest article explores how UX research can guide brands through the complexities of user needs and biases, helping to avoid unexpected results ow.ly/VPoa50U6IxR #USelections
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Later this month some of our team will be attending Co-Lab Continued 2024 by dscout; a virtual conference focused on the future of UX, with an emphasis on Generative AI, expanding UX influence, and driving business impact. ow.ly/GHyQ50U5XNN #UXResearch #SutherlandLabs

AI-powered feedback and testing platform | Dscout

Move faster with AI-powered feedback and testing. Dscout helps teams get input from real people—so you can validate ideas, iterate quickly, and build with confidence.

dscout.com
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We had the pleasure of leading our 'Labs for All - Empathy Workshop' with the incredible team at PRELOADED. It was an inspiring day filled with eye-opening discussions, hands-on exercises, and powerful stories that showed the true impact of empathy in product and game design. #ux
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