Joined January 2026
- Tweets 16
- Following 8
- Followers 0
- Likes 0
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Hi there, apologies for the inconvenience caused. Kindly follow back so we can assist you further via DM. Thank you!”
Apr 28
@cottontradersuk hi. I’ve already emailed regarding a return and was told to contact Evri. I did this a week ago and I haven’t heard back from them. I’m not sure who I should be asking to help me. Can you please advise? Thanks.
1
Hi there, apologies for the inconvenience caused. Kindly follow back so we can assist you further via DM. Thank you!”
Feb 27
@cottontradersuk the delivery app says delivered. Again, I’m all day at home and no one delivered ! Where are they delivering my parcel. I requested specially for them to ring my bell . No one did.
10
Apologies for the inconvenience caused by. Kindly follow back and DM your reachable number we connect you with an agent who will assist. Thank you
Feb 23
Order Number:CT12562327
Placed: 21 February 2026
Order Status: Dispatched
Tracking Number: T00QJA0105344882
Date of Dispatch: 21 February 2026
20
Hello Shelly, we are deeply sorry for making you feel that way, it was never our intention but we would like to closely look at the issue raised. Please follow back and DM your order number and phone number we connect you with an agent who can assist. Thank you
9
Hi there, apologies for the inconvenience caused. Kindly follow back so we can assist you further via DM. Thank you!”
Jan 8
Any news on this one? I returned the shoes on 27th Dec to the address given in a separate message and emailed with photos on 29th Dec. An update would be useful 🙂 thank you!
9
Hi there, we’re really sorry to hear you’ve had trouble reaching us and that your order arrived with an item missing. Please send us a DM with your order number and the missing item details.
Jan 8
@cottontradersuk hi I’ve been trying to contact your customer services but your phone number isn’t responding. I received an order today which is missing item. Is there an email address I can use?
1
Good morning Mazzy, we’re very sorry to hear this and apologise for the inconvenience. Please DM us with a few details (and a photo if possible) so we can help resolve this for you.
Kind regards, Cotton Traders Customer Services
31 Dec 2025
@cottontradersuk Good morning, I bought a pair of slippers on Boxing day on a service station on the M5, my husband has worn them 2 day and stitching is coming undone, very disappointed. Regards Marie
3