Dear PSPCL, Application No 337552. Complaint No 2606080084. Multiple office visits. Multiple emails. Multiple reminders. Still no resolution, no accountability, and no timeline. A simple correction supported by an affidavit has now dragged on for weeks. My finances remain tied up, my new connection remains uncertain, and PSPCL continues to remain silent. Can any responsible officer explain why consumers are expected to chase the system for answers? Requesting immediate intervention by senior management. #PSPCL #Jalandhar #Punjab #ConsumerRights #PublicAccountability

Day 43. A public safety concern was reported. PSPCL was informed. Emails were sent. Photographs were shared. Inspections were conducted. Reminders were issued. Public representatives were copied. Political leaders were tagged. 43 days later: No resolution. No timeline. No complaint number. No accountability. My question today is not only to PSPCL. It is to the leaders currently in power. When citizens repeatedly raise a documented public safety concern, send emails, tag elected representatives, and receive no response whatsoever, is this considered acceptable governance? If government departments do not respond, citizens look to their elected representatives. But when elected representatives also remain silent, who exactly is accountable? @mohinderbhagat_ @BhagwantMann Are public representatives only expected to be visible during elections, or also when citizens need help navigating a failing system? I am not asking for special treatment. I am asking for a response. 43 days is long enough to deserve one. #PSPCL #PunjabGovernment #PublicSafety #Jalandhar @mohinderbhagat_ @BhagwantMann

A simple correction supported by an affidavit should not require multiple office visits, repeated reminders, complaint registration, social media escalation, and weeks of waiting. Application No 337552 Complaint No 2606080084 The matter was repeatedly brought to the attention of the Jalandhar West office and SDO Ms Fiza Multani, yet there is still no resolution. Consumers deserve accountability, transparency, and timely service. #PSPCL #Jalandhar #Punjab #ConsumerGrievance @PSPCLPb @GovtofPunjabPK @jalandar_

Dear PSPCL, Complaint No 2606080084 relates to the incorrect processing of Application No 337552 for a new electricity connection. However, I have now received a closure update referring to a Scheduled Power Outage in Urban Area Jalandhar under DS S D Tech 2 Maqsudan. My complaint has nothing to do with a power outage. Can PSPCL please explain how a genuine consumer grievance regarding a new connection was closed under an unrelated outage category? Is this the standard of complaint handling and grievance resolution expected from a public utility? Requesting immediate review and reopening of the complaint. #PSPCL #Jalandhar #ConsumerRights #PublicAccountability

Day 43. Let us assume for a moment that PSPCL is right and this issue is not urgent. Then why has nobody been willing to put that opinion in writing for 43 days? If the situation is safe, certify it. If it is unsafe, rectify it. What cannot be justified is 43 days of inspections, emails, reminders, office visits, escalations, and complete absence of accountability. A simple question to PSPCL: Who is the officer responsible for this file TODAY? Not who inspected it. Not who forwarded it. Not who discussed it. Who owns it? Because after 43 days, the only thing more dangerous than the unresolved issue is the belief that nobody is accountable. #PSPCL #PunjabGovernment #Jalandhar #PublicSafety #Accountability @PSPCLPb @pspcl @GMDHsp @BhagwantMann @mohinderbhagat_ @Gov @PMOIndia

Application submitted. Documents provided. Affidavit submitted. Multiple office visits made. Emails sent. Complaint No 2606080084 registered. Yet there is still no response regarding the correction of a simple administrative error. Should consumers keep chasing offices indefinitely after following every official process? @PSPCLPb Please advise. #PSPCL #Jalandhar #ConsumerGrievance #PunjabGovernment

Evening update. I checked my inbox. No response from PSPCL. Checked WhatsApp. No response from PSPCL. Checked Twitter. No response from PSPCL. Then I checked the calendar. 42 days have passed. It's quite fascinating. A citizen reports a public safety concern, follows every process, cooperates with inspections, sends emails, attends office visits, and keeps faith in the system. The system responds with silence. At this point, the issue is teaching a valuable lesson: Electricity moves faster than accountability. Good night, PSPCL. The residents are still waiting. @PSPCLPb @Jalandhar @mohinderbhagat_ @BhagwantMann @GovtofPunjabPK

Imagine this. A LIVE electricity-related safety concern is reported. Day 1: Complaint raised. Day 7: "Under process." Day 14: "Being looked into." Day 21: Inspection done. Day 28: File moving. Day 35: Awaiting action. Day 42: Citizen still chasing. The only thing that has moved consistently over the last 42 days is the complaint itself. The hazard remains where it was. Perhaps PSPCL should add a new category to its service standards: "Resolution expected before retirement." 42 days. No timeline. No accountability. No resolution. @PSPCLPb @BhagwantMann @ChairmanPSPCL #PSPCL #PunjabGovernment #PublicSafety #Jalandhar @mohinderbhagat_

Day 41. A citizen's guide to how PSPCL works: Step 1: Report a safety issue. Step 2: Send photos. Step 3: Send reminders. Step 4: Visit the office. Step 5: Meet officials. Step 6: Wait. Step 7: Wait some more. Step 8: Receive assurance. Step 9: Receive another assurance. Step 10: Celebrate 41 days with no resolution. Meanwhile: ✔ The hazard remains. ✔ Residents remain affected. ✔ The file remains active. ✔ Accountability remains missing. At this point, I am beginning to suspect that the real objective is not to solve the problem but to test how long a citizen can keep following up. Congratulations PSPCL. After 41 days, the only thing working efficiently appears to be the delay process. #PSPCL #PunjabGovernment #Jalandhar #PublicSafety #Accountability @BhagwantMann @mohinderbhagat_

Dear @MCJalandhar, @DCPJalandhar and @LNTIndia, When residents repeatedly report blocked access, unsafe excavation, public hazards and serious distress, who is supposed to act? If nobody is accountable, then what is the purpose of complaints, escalations and public authorities? Infrastructure projects should improve lives, not create avoidable hardship. Still waiting for accountability. Still waiting for answers. #Jalandhar #Punjab #PublicSafety #Accountability #LarsenAndToubro @lntenc Dear @MCJalandhar, @DCPJalandhar and @LNTIndia, @lntenc

Day 41. At this point, the issue is no longer the electricity hazard. The issue is whether PSPCL believes it is accountable to the public at all. 41 days. Multiple inspections. Dozens of emails. WhatsApp follow-ups. Office visits. Senior officials marked. Yet there is still no resolution, no ownership, and no accountability. The most impressive part is not the delay. It is the complete absence of urgency from a department responsible for public safety. If a documented safety concern can remain unresolved for 41 days, what message does that send to the citizens of Punjab? Residents are waiting. The hazard is waiting. Apparently, PSPCL is waiting too. #PSPCL #PunjabGovernment #Jalandhar #PublicSafety #Accountability @GovtofPunjabPK @PSPCLPb @BhagwantMann @mohinder @Jalandhar @punjabkesari

A customer submits all required documents, makes multiple office visits, follows the official process, sends reminders, and still has to file a formal complaint to get attention. PSPCL Complaint No 2606080084 Application No 337552 remains unresolved despite repeated follow ups regarding an incorrect applicant name. Hoping senior PSPCL officials will ensure a fair and timely resolution. #PSPCL #PublicService #Jalandhar #Punjab @PSPCLPb

Dear PSPCL, Complaint No. 2606080084 has now been formally registered regarding Application No. 337552. Despite submitting all required documents and an affidavit, the permanent electricity connection was processed in the wrong name. Multiple visits, repeated reminders, and written requests to the concerned office have not resulted in a resolution. Citizens should not have to make repeated visits to correct administrative errors. Requesting immediate action, correction of the applicant name, and a written update on Complaint No. 2606080084. #PSPCL #Punjab #Jalandhar #ConsumerRights #PublicService @pspcl

Day 40 . PSPCL deserves recognition for proving that a complaint can remain unresolved longer than some government projects. For 40 days: ✅ Hazard reported ✅ Photos submitted ✅ Inspections completed ✅ Emails sent ✅ Reminders sent ✅ Office visits made ✅ Senior officials marked And the result? Absolutely nothing. No resolution. No accountability. No timeline. No ownership. The only thing moving faster than electricity seems to be the complaint being forwarded from one desk to another. A simple question to PSPCL: If this isn't important enough to act upon after 40 days, what exactly is important enough? Residents continue to wait while the department continues to perfect the art of doing nothing. #PSPCL #PunjabGovernment #PublicSafety #Jalandhar #Accountability @BhagwantMann @mohinderbhagat_ @PSPCLPb

Day 40 . Dear PSPCL, Thank you for teaching citizens the true meaning of patience. Over the last 40 days, I have learned that: • "Forwarded" is not action. • "Under process" is not progress. • "Matter being looked into" is not a solution. • Silence is apparently an official communication strategy. Meanwhile, residents continue living with the issue every day. One simple question: If a LIVE electricity-related safety concern cannot be resolved in over 40 days, what exactly are citizens paying for when they pay their electricity bills? Asking respectfully on behalf of everyone who still believes government departments exist to serve the public. Awaiting action. Not another forwarding email. #PSPCL #PunjabGovernment #Jalandhar #Governance #PublicService @BhagwantMann @mohinderbhagat_ @PMOIndia

Reminder to PSPCL and concerned Punjab Government authorities. The 10-day notice period provided to resolve this matter has now expired. No meaningful response. No action plan. No execution timeline. No accountability. Meanwhile, residents continue to live with the consequences of an unresolved LIVE 11kV safety concern. I respectfully ask: Was the notice ignored? Has any officer reviewed the matter? Does citizen communication receive any serious consideration? The silence after 31 days is becoming more concerning than the original issue itself. Action is required, not acknowledgements. #PSPCL #PunjabGovernment #PublicSafety #Accountability #Jalandhar

Day 32. Thirty-two days have passed since a LIVE 11kV safety hazard was formally reported. Multiple inspections. Multiple office visits. Dozens of emails. WhatsApp follow-ups. Public escalations. Yet no action. Today I am formally giving PSPCL and concerned authorities 10 calendar days to resolve this matter or provide a definitive execution plan. If there is still no meaningful outcome, I will be compelled to escalate this matter beyond existing channels to senior leadership, regulatory authorities, and higher levels of government. Citizens should not have to spend over a month chasing action on a public safety issue. The clock is now ticking. #PSPCL #PunjabGovernment #PublicSafety #Accountability #Jalandhar @mohinderbhagat_

Dear @LarsenToubro and Government of India, For you, this file may be "closed." For my family, it is not. Despite repeated warnings about blocked emergency access, unsafe excavation, dust, noise, and disturbance outside my home while my father was recovering from major brain surgery, meaningful intervention never came. My father passed away on 5 April 2026. I am not seeking sympathy. I am seeking accountability, transparency, and stronger safeguards so that no other family faces similar circumstances during critical medical emergencies. Infrastructure development must never come at the cost of human dignity, safety, and compassion. I will continue pursuing this matter through appropriate legal, regulatory, and public channels. #Accountability #PublicSafety #Infrastructure #LarsenAndToubro #Jalandhar #India

Day 31. Let me remind PSPCL and concerned government officials of one simple fact. Whether it is a Saturday, Sunday, public holiday, or office leave, government employees may switch off from work. Residents cannot switch off from a LIVE 11kV safety hazard outside their homes. For 31 days, families have continued living with the risk while departments continue with delays, approvals, file movements, and silence. My question to PSPCL and elected representatives is simple: Do you genuinely believe this is justified? Would any officer be comfortable living beside an unresolved electrical hazard for 31 days while being told to wait indefinitely? The issue remains unresolved. The risk remains. The accountability remains missing. Action is now required, not another assurance. #PSPCL #PunjabGovernment #PublicSafety #Jalandhar #Accountability

Day 30. Thirty days have now passed since a LIVE 11kV safety hazard was formally reported. Not a single officer has taken ownership. Not a single accountable timeline has been provided. Not a single meaningful response has been received to emails, WhatsApp messages, or public escalations. The bigger question is no longer about the wire. The question is whether PSPCL is accountable to the public at all. If citizens cannot obtain action on a documented public safety issue after 30 days, inspections, office visits, emails, and reminders, what exactly is the purpose of the grievance process? I have repeatedly marked government officials and public representatives. Silence continues. If administrative remedies fail, citizens are left with only one option: the justice system. Is this really the outcome PSPCL wants? #PSPCL #PunjabGovernment #Accountability #Jalandhar #PublicSafety @mohinderbhagat_ @BhagwantMann