@SarahGi53490716 Hello! Please DM us with your full name, billing address including postcode and email used for the order, so we can assist you further. - Thank you.
@Music_Girl2012 Hello, I am sorry to hear this. In order for me to assist you further please can you DM me confirming your full name, order number and billing address. Thank you :)
@TheProfessores Hi Afzal, I'm sorry to hear this. So we can resolve this could you please DM us with your full name, order number and billing address including postcode. Thanks, Emma.
@HybridBannana @Jaa19784 Hello Jenny, please DM us your order number and billing address including postcode, I will be happy to assist. - Thanks, Iqbal
@HybridBannana @tom_staveley Hi there. Sorry we’ve not got back to you yet, we’re working through our DMs as quickly as we can and appreciate your patience.
Customer Care Team