Founder at Retention agency ElliotDigital | DTC email & SMS | Building an email app. Join the waitlist: shorturl.at/QQF74
Joined February 2022
- Tweets 3,728
- Following 495
- Followers 4,574
- Likes 12,691
192 Photos and videos
Pinned Tweet
1 Jul 2024
In June… we tested our limits.
- We brainstormed more
- We hired more creatives
- We sent even more emails
Our team well and truly killed it 🔥
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Apr 18
Between order one and order two, your only job is making them feel like they chose well.
Stop sending portal walkthroughs to people who haven't finished their first box.
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Apr 11
The subscriber wasn't thinking about cancelling.
then you sent them an FAQ email that said "wondering if it's working?"
and now they are.
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Elliot Scott retweeted
Apr 8
I'm a little late....
But here are my favourite emails we sent in March 💧🍬
Big flavour-led creative.
And simple, seasonal moments done right.
Different brands. Different tones.
All built from scratch.
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Mar 24
Brands don't remember agencies for what they're great at. They remember them for what they're average at.
Most agencies add services to grow revenue. We stripped back to one. Retention.
12 people. One focus. In-house.
Adding more services makes you more money. Staying focused makes you more valuable.
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Elliot Scott retweeted
26 Nov 2025
Your last min BFCM inspo 👉
My faves we’ve sent this week!
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13 Oct 2025
Not SaaS for the sake of SaaS
Not another shiny dashboard
Something actually useful?!?
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8 Oct 2025
After 4 years running a retention agency…
I know exactly what slows teams down.
So I’m fixing it.
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Elliot Scott retweeted
1 Oct 2025
Making inboxes a little bit brighter. My favourites we shipped in September.
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2 Oct 2025
The best ideas come from solving your own pain.
That’s exactly what I’m doing.
Day by day.
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