Providing audits and training to transform school districts in communications, customer service, and talent outreach/onboarding

Joined February 2019
12 Photos and videos
#SchoolCustomerService resolution ... make sure your district's school security guards understand they are part of the welcoming team that visitors see when they walk in the door #schoolpr #supts #schooladmin
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#SchoolCustomerService resolution for 2020 ... look at the signs posted at your schools that are less than welcoming and replace them #supts #schooladmin #schoolpr
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Hey #schoolpr peeps! What's your school district customer service resolution for 2020? #NoKetchupNeeded
We wish all our friends and clients much joy and happiness this holiday season! #schoolPR #NSPRA #AASA
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Now that the school year is under way, it's a great time to share tips with frontline staff on how to greet and serve parents and visitors! Download our customer service tipsheet and share with principals and staff. #schoolpr bit.ly/32sJLRh

Heads up on your headshots taken at #NSPRA2019! They are coming your way today so double check your spam filter to make sure you get them! And enjoy! #YouLookFab
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AKA Fun Fred!
Not only did I have a new free headshot taken with @TheFlipPoint, but also got a pic with the photographer too ;) #NSPRA2019
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Only 2 hours left to get your free headshot! #smile #NSPRA2019
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The pros working on the pr pros for a great headshot. 😁 Stop by the registration area until 5 pm for your free pic! #NSPRA2019
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We’re making you look great! See you for your free head shot by the registration area until 5 pm. #NSPRA2019
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Are you ready for your free headshot? We’re by the registration area waiting for you! #NSPRA2019
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Smile #schoolpr peeps! Your free headshot is only 2 weeks away at #NSPRA2019 compliments of The Flipping Point. First come, first served on Monday only from 7 a.m. to 5 p.m. next to the registration area. Pack your pro clothes and shine up those pearly whites!
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Off to #NSPRA2019 #schoolpr peeps? Out of office voicemail updated ✔️ ... Projects put on hold ✔️... Social media scheduled ✔️ ... Classy threads picked out for your free head shot ... ✔️
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Hey #schoolpr folks! Only 4 weeks to decide what you're going to wear for your free professional head shot @NSPRA #NSPRA2019. See you there! #RoadtoNSPRA
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Super excited to offer #schoolpr folks a free professional head shot on Monday from 7 a.m. to 5 p.m. @NSPRA Seminar. Don't forget to pack your best threads for your photo.
5 Jun 2019
Here are 16 Tips on how to maximize your #NSPRA2019 Seminar Experience. We look forward to seeing you next month in Washington, D.C.! nspra.org/sites/default/file…
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#adayinschoolpr Presented a review on a customer service audit to a client complete with mystery shopping results. #EmployeesSayTheDarndestThings #TimeforTraining
Awesome evidence of why delivering great customer service in schools is so critical in the lives of our learners. #schoolPR #NSPRA The Power of Relationships in Schools edutopia.org/video/power-rel…

An early morning shoutout to #TallahasseeAirport @Delta ticket counter agent Sharette who gave my family great customer service! #ExceedingExpectations
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Getting some communication counsel from Yogi the Alpaca @TSPRA #CampCommunication: “Always put your best face forward for the camera.”
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The Flipping Point is super excited to be pitching a tent at #CampCommunication @tspra! Stop on by!
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