Heya! We're aware and investigating this on our side. If you ran into the "transaction error" message, you should be able to download the free maker content you claimed after restarting the game.
Simmers,
We are performing final testing on fixes scheduled for our June 30th Base Game update, watch for more in our next Laundry List on June 23.
You can expect to see fixes for doctor and actor careers, pets, dynasties, the Gallery, and more.
Gallery fixes include an issue that was preventing players from downloading custom tattoos, endless loading, as well as soft locking on consoles.
More in our June 23 Laundry List.
Did you 👀 our eyelid improvements in March?
Yes, blinking included.
This update tackled one of the most talked-about visual issues, and we’re continuing to roll out more Quality of Life improvements over the coming months.
Keep the feedback coming, we’re listening!
Find exactly what you're looking for in The Sims 4 Gallery with SimSearch!
Search by what you see in images, discover creations across languages, and uncover even more community created content with new search tools.
Full details over on the EA Forums: forums.ea.com/blog/the-sims-…
Simmers,
We’re currently in the final testing phase for fixes addressing the issues with custom tattoos and console freezing when interacting with the Gallery. If testing goes as planned, you can expect these fixes to be included in our June Base Game update.
Sul Sul, Simmers,
The Sims 4 just made Gallery searching smarter! The new SimSearch feature lets Simmers find creations using natural language, visual matching, and cross-language search.
Read more at the link below 👇
ea.com/games/the-sims/the-si…
Have you checked out our May Quality of Life update yet? It included fixes for Sims getting into and out of bed, staying asleep more reliably, and improved sleep autonomy overall, alongside 150 bug fixes and gameplay improvements across Ths Sims 4.
Today's update includes fixes for Create a Sim navigation, Build Mode functionality, Gallery uploads, & console scrolling behavior.
We are also aware of Gallery responsiveness issues on PlayStation & Xbox & are actively working on a fix.
Full notes: ea.com/games/the-sims/the-si…
Simmers,
We will release a small base game update tomorrow, May 21st to resolve the recently reported Create a Sim, eye dropper tool, and controller scrolling issues.
Thank you for your patience and your EA Forums reports. Stay tuned for any further information.
Simmers,
We are currently testing fixes for recently reported Create a Sim, eye dropper tool, and controller scrolling issues.
We hope to release these in a small Base Game update across all platforms next week. Thank you for your EA Forums reports, and for your patience.
Simmers,
We’re aware of the issues with scrolling in Create A Sim on console & are actively investigating reports in the EA Forums thread here: forums.ea.com/idea/the-sims-…
You can follow the linked thread for updates, thank you for your patience while we work to resolve this.
Sul Sul, Simmers,
Experience smoother Infant & Toddler gameplay, new Create a Sim Base Layers for deeper style customization, enhanced Backup Save options, a new playmat, and 150 bug fixes across the game!
Full notes: ea.com/games/the-sims/the-si…
Mod creators,
We have shared the TDESC file for you in The Sims Discord today, to allow you to update your mods ahead of tomorrow's base game update:
Discord.gg/TheSims
Sul Sul, Simmers,
We have a significant Base Game update coming Tuesday, May 12th. It's time to back up those saves & prepare your mods & CC for a Base Game update.
Need a refresher on mods & updates? We've got you covered on the EA Forums below:
forums.ea.com/blog/the-sims-…
Sleepy Sims, crib pit stops, mismatched fairy faces, missing animals, compressed photos and nearly 150 more fixes. Coming May 12th.
See the full Laundry List at: ea.com/games/the-sims/the-si…
Next week's Base Game update also resolves all currently known instances of Black photos. We'll continue to monitor and review EA Forum reports for any new instances that arise. Thank you for your patience!
Simmers! Our Quality of Life Q&A over on Discord.gg/TheSims starts in one hour!
Join us for a special session focused on upcoming Quality of Life improvements with the people who helped make them happen. Bring your questions & feedback, we’d love to hear from you!
Improved Infant and autonomy gameplay, new backup saves, a brand new layering feature, 150 fixes, and more.
Learn more about the upcoming May 12th Base Game update in the Laundry List: ea.com/games/the-sims/the-si…
And for our CC creators, click the EA Forums link below for expanded technical info on working with the new CAS layering feature:
forums.ea.com/blog/the-sims-…