Update - we are winding down @ThreadoAI this month. cc @AbhishekNalin

Your team's Slack: 50% work, 50% answering "Where's the XX doc again?" Sound familiar? Are you finding it challenging to keep up with the constant stream of internal questions on Slack? Common queries like: - "Where can I find the latest report template?" - "What's the process for password resets?" - "When is our next team meeting?" These questions, while important, can disrupt your workflow and productivity. 📣 Introducing @ThreadoAI: Your Intelligent Assistant for internal communication and enterprise search! Key Features: 1. Automated Responses: Train the AI on your company's knowledge base for quick, accurate answers. 2. Time-saving: Reduce interruptions and focus on high-priority tasks. 3. Continuous Learning: The AI improves its responses over time. 4. Smart Escalation: It creates tickets and assigns them to the right team members for complex queries. With @ThreadoAI, you can: - Improve team productivity - Ensure consistent information sharing - Reduce response times for internal queries Don't let unanswered questions slow you down. Let @ThreadoAI manage the query flow while you focus on what really matters – driving your business forward. Try it for free for your team right away!

When a startup 'catches' an enterprise customer 🫴 🚀

An honest AI chatbot feature launch video 🤖🎬 At @ThreadoAI, we believe in radical transparency. So we decided to do ditch the marketing fluff. No buzzwords. No hype. Just the unvarnished truth about what our AI can (and can't) do for your customer service.

Skipping proofreads: how you accidentally create a blooper reel. 👀 Stay tuned. Something brewing. 🔥

Let AI handle the routine, so your team can focus on complex customer challenges 🤖💡 We've just launched an important feature for @ThreadoAI chatbot: seamless handoff to your support teams. Here's what it offers: ✨ AI tackles 50-80% of queries, freeing up your team's bandwidth 👉 For situations when the AI is unable to answer or provides incomplete/incorrect responses, it provides options to route it to human experts 🤝 Result? Less burnout for support teams, better experience for customers Few more emoji-based bullet points 👇 🙌 Integrates with Intercom, Freshdesk, and Zendesk (more coming soon) ⏰ Set it up in minutes - slick UI, no-code and all that jazz! 📹 Checkout this cool video that has me walking you through these things Curious? Give it a spin and let us know what you think. We're all ears for your feedback 🙇‍♂️

🎉 We're thrilled to announce that Threado AI has been recognized by G2 with multiple badges for Fall 2024! 🎉 A couple of key ones 👇 🏆 High Performer 🏆 Easiest to Do Business With 💚 Best Support (our personal favourite!) Being a solution dedicated to helping customer support teams thrive, we know how essential delivering great support is to your business's success. That's why we're extra proud of this "Best Support" badge - because it reflects what we stand for. 🙌 A big shout-out to our incredible customers and the amazing support teams we work with every day. You inspire us to keep raising the bar! 🚀

Customer service just got a major upgrade! 🤖 We're talking about the age of automation, where AI-powered chatbots, workflows, and self-service portals are revolutionizing the support game. No more waiting on hold or repeating your issue a million times. Automation is here to handle the routine stuff, so your team can focus on the complex problems and build real connections with customers. But don't worry, the human touch isn't going anywhere. It's all about finding that perfect balance between efficient tech and empathetic service. Want to see how customer service automation can transform your support operations? Check out our latest blog post for details! 👇 threado.com/blog/customer-se…

When your AI Agent shows you the door…