Everybody has a theory about why fans can’t get tickets.
Tomorrow we’ll hear from the guy who invented the queue.
Matt King created the online queue used by millions of fans today. I’m interested to hear his perspective on why fans still experience long waits, error messages, disappearing tickets, and what can be done to improve the experience.
@ScottFriedman3 on Ticket Talk with Matthew King of Queue-Fair. 9 AM tomorrow.
@TicketTalkNet @Ticketmaster
@saumil
Right take. We conflate the bot/bad-actor problem and the extreme demand/supply imbalance for the largest acts. I understand why and at an emotional level I understand the frustration.
While the former issue is very real and we have more work to do, so is the latter.