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Tile Support @TilerSupport

@TheTileApp's official support handle. We're here to help or answer any questions you have 7 days a week from 8:30am to 5:30pm PT.

Joined December 2014
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Thank you for bringing this to our attention. One potential fix is to disable the Find Your Phone setting in your Tile app: bit.ly/2N2KpQh. To discuss further, please feel free to email us at socialsupport@thetileapp.com. Hope this helps! - JK

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RTRT Tiled keys were found near Harcourt Street - Looking for the owner!
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There are some resources we can only provide over email, so we do need you to write in to reach us. Thank you!
Email us at socialsupport@thetileapp.com - we'll do what we can to make this reTile experience as smooth as possible
Is there still difficulty completing your reTile purchase? If so, please try to purchase at thetileapp.com/retilenow
Shoot me an email at socialsupport@thetileapp.com reference your tweet. We'll look into this right away!
Aww! Such a beautful dog! :)
Awesome! What do you current use your Tiles for? :)
Oh no! We can def help you for the Tiles you can't find! Shoot us an email at socialsupport@thetileapp.com reference this tweet
There are two different tracking links, one for your Tile Slim and one for your adhesives. We'll DM you the link for both.
We're glad to hear that you're happy with your Tile! If you would still like to speak with us about this, feel free to email us!
Did you receive our email? If so, there is a tracking link provided in the email with the status of your delivery!
Again, please email us at socialsupport@thetileapp.com if you haven't done so already. We'll help however we can. Thanks!
Unfortunately that is proprietary information. But this is the first time we have ever heard of this.
So sorry for the delay! A member from our team has just emailed you with an update. Thank you for your patience!
Oh no! That's unfortunate. Email us at socialsupport@thetileapp.com reference your tweet. We'll see what we can do!
We'll help in any way that we can. Thanks!
We're not exactly sure what you mean. Can you email us at socialsupport@thetileapp.com & describe the issue you're facing?
To see our adhesives and other accessories, visit thetileapp.com/store :)
We actually sell adhesives specifically designed for Tile to easily attach to your items, such as your remotes!
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