Discussing the business of healthcare, with a focus on home & community care, quality and technology. CTO and co-founder with @caredove

Joined June 2009
11 Photos and videos
"Virtual Visits" aren't words normal people use, we should just call online health appointments "Video Calls". Language is UX.
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Tim's 1st law of screen-sharing: When typing while everybody is watching, every 11th letter will be a typo.
"Fly-in" is the only PowerPoint animation you ever need.
New Canadian eReferral guide is out! It has a greatly improved narrative, and a few technical changes. simplifier.net/guide/ca-on-e…

eConsult is a subset of eReferral. Applications and interoperability specifications should be designed as such.
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It's good to step away from a UI design for a week to get some distance from my own brain. When I come back it's easier to see it with user eyes - and figure out if I really love it or hate it. I had a "love it" feeling this morning on some recent work.
Looking for a DevOps engineer who would likes helping people in healthcare. Message me if interested.
I find that committee-style meetings contribute a lot more to "Zoom fatigue" than highly focused problem-solving meetings - which energize me. Probably not just a Zoom thing, just a thing thing.
How many thousands of people are currently in this vaccine booking death loop at the @ShopprsDrugMart website?:
I have to say, I really love this idea - Cancel your parking ticket by supporting local restaurants during COVID! barrie360.com/parking-ticket…

Had a head cold last week (wasn’t COVID). First time I’ve been sick in a year. Weird.
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Does anybody else feel a rush of excitement when you only have 6 seconds left to quickly enter your one-time-password? No? Just me? ok...
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It’s easy to say what we should do more of. It’s harder to say what we should do less of.
I really like this chart design at @TorontoStar
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Issue 3 - To find determine our progress on 1st dose you have to do math. Issue 4 - Why show only % receiving BOTH doses when the focus right now is on first dose?
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Issue 5 - These stats don't answer any questions directly (except for FULL vaccination), without doing further manipulation of the numbers, which completely defeats the purpose of a dashboard infographic.
Web designers: If you have a design system, then wireframing is a waste of time. Agree or disagree?
What were this patient's needs at home? "Cleaning, medication delivery, meal delivery and social support". Community support services (which are underutilized and often unknown) can make an enormous difference in the patient journey.
30 Dec 2020
Not everything needs to be #Innovative in Healthcare...a patient of mine who was admitted after being kept at home for almost 2 years with end stage kidney disease and cognitive impairment. How did we do it?