Retail contact center guru focused on #optimization and increasing #callcenter revenue, #Mom of 4, #clemsongrad
Joined June 2014
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47 Photos and videos
10 Sep 2019
10 Sep 2019
Hey ESPN. Are you on the Saints payroll? Call the game like a game not like you get a check from the Saints. #espn
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6 May 2019
22 Apr 2019
3 people boarded 6 minutes after scheduled departure time but I could not board with 60 minutes before departure from Dakar. Odd. #delta #airfrance #skyteampartners missed Easter
22 Apr 2019
14 seats were empty in Delta one 30 minutes ago. I find it amazing that every person paid or used 45,000 miles to upgrade. 53 hours and finally going home. Missed Easter. #kids #loyalty is overrated #missmyfamily
20 Apr 2019
My last flight with delta. At some point as a customer in the customer service business I will take a stance. Wow delta. Good luck. Oh and let my 9 year old what the last 9 years of flying delta meant to you....nothing!!!!#brianscheffler #kids #frequentflyer
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20 Apr 2019
Update. No seat. No insight to why. Sarcasm though on an accident missing my flight. I am sure my 9 year old will understand why. #lastflightwithdelta #missingeasterwithmykids
20 Apr 2019
9 year old called and asked why I cant make it home. Call Delta didn’t seem to matter. Oh,hey Delta, hope loyalty doesn’t fund your revenue. #donewithdelta
20 Apr 2019
So when you have 710,000 miles with delta and they can’t figure out how for you to not miss Easter. Might mean you need to stop being loyal to airline. I am sure my kids will understand. Sarcasm back to you delta.
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20 Apr 2019
Sitting in Dakar. Missed my flight due to a highway accident and will miss Easter with the kids and my Delta flight representative said in a sarcastic voice, “ooooooh did Delta cause the accident??”
7 Mar 2019
#RachelHollis loved this book and the new one arrived today! Ladies read both. Inspiring instagram.com/p/BusFZtNhCViS…
30 Jan 2019
#delta flight 2919 from jfk to sat, best delta gate lady ever in jfk which started the best flight out of 7 in 10 days, crew was awesome. Ladies in first class and nice smooth flight. Thank you for reminding me why I fly delta.
Tracey Scheffler retweeted
1 Oct 2017
"I bet you won't..."
...We did. 🐅🐾 x.com/ClemsonFB/status/91434…
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26 Jul 2017
Christmas is on a Monday this year. The first time in 11 years. How will your customer call patterns be different? #retail @colinsataylor
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20 Jul 2017
How I feel when we use business cliches! Why is it the end of the day? And when is that? #traceystwocents #ThursdayThoughts
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19 Jul 2017
Kids may graduate but they are never gone. I noticed this when their bills keep coming to my house. #wednesdaywisdom #workingmom