Right now, Tracfone is a registered trademark of TracFone Wireless, Inc., a Verizon company. Our service is constantly improving, so you can use the best network as possible. In order to check your phone's network you may contact us. ^SZ
For assistance, please contact us at 1-800-867-7183. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Also, you may contact us via this chat link trfn.ly/6013i0n5t. You can also use our self-service menu by texting the word HELP to 611611. ^SZ
Thank you for sharing your inconvenience with us. We do apologize about this inconvenience that you had with our representatives lately, gives us the chance to resolve your inconvenience and give you a solution. ^SZ
For assistance, please contact us at 1-800-867-7183. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may contact us via this chat link trfn.ly/6010iQ4Ap. You can also use our self-service menu by texting the word HELP to 611611. ^SZ
Based on your comment, we cannot gauge exactly what went wrong. Can you give us more details about your issue? We'd be happy to take a look into this for you. ^RO