She’s here! Say hi to Lyra 1️⃣ Clear answers fast. Ask a policy question and Lyra gives you a tailored response in seconds. 2️⃣ Your information is kept safe and private. It’s only used to answer the questions you ask. 3️⃣ Built-in learning. Use the Policy Quiz button to test knowledge and build up your confidence. Try Lyra today. This is only the start. qcs.co.uk/lyra/

Summer can be one of the toughest times to manage staffing in adult social care. Annual leave, shift changes and last-minute gaps can quickly add pressure to already stretched teams. QCS Rostering helps providers manage shifts, leave and staffing changes more efficiently, giving managers greater visibility and helping services stay organised when plans change. Stay in control this summer 👇 qcs.co.uk/rostering/ #SocialCare #CareProviders #WorkforcePlanning

A common care shift moment: “Someone’s had an unwitnessed fall. What’s the correct process again?” Instead of searching through folders, policies or different systems, staff can ask Lyra. Lyra is QCS’s built-in AI assistant designed for social care, helping teams quickly access trusted QCS guidance and policies in seconds. For example: “What should I do after an unwitnessed fall?” Lyra can instantly bring up: • Relevant policies and guidance • Recording and reporting steps • Best practice support • Related procedures Helping teams spend less time searching and more time focused on care. Because when things feel pressured, having trusted guidance quickly really matters. Book a demo to see how Lyra can support your team day to day - buff.ly/wxfvOds #SocialCare #CareHomes #HomeCare #CareCompliance #DigitalSocialCare

There's still time to register ⏰ Secure your spot for Taking back control of your compliance today at 1pm. See what’s new in QCS, including Custom Policies, Lyra, MFA & SSO, TDDI, Simple Policy View and QCS MODS. Register now: buff.ly/EkQGoUq #Webinar #CareCompliance #SocialCare #CareTechnology

With the 2026 FIFA World Cup kicking off tomorrow ⚽ Wishing everyone across the care sector a brilliant few weeks of football. Moments like these bring people together, sparking memories, connection and joy in care settings. Who are you backing? 👀 #WorldCup #SocialCare #CareSector

One day left to register ⏰ Join us tomorrow, 11 June at 1pm, for Streamlining Compliance with Confidence the first session in our new QCS Product Spotlight webinar series. See what’s new in QCS, including Custom Policies, Lyra, MFA & SSO, TDDI, Simple Policy View and QCS MODS. Register now: buff.ly/EkQGoUq #Webinar #CareCompliance #SocialCare #CareTechnology

Major shift in deprivation of liberty law. The Supreme Court’s decision to overturn Cheshire West marks the biggest change in over a decade. For providers, it raises key questions around consent, decision-making and governance under the Mental Capacity Act & DoLS. Read more 👇 bit.ly/3Qd4Yg3 #MentalCapacityAct #DoLS #SocialCare

This Carers Week, we’re recognising the millions of unpaid carers supporting loved ones across the UK. Unpaid carers play a vital role in our wider care system, often helping with daily routines, appointments, advocacy, emotional support and the small details that help care feel consistent and personal. This year’s theme, Building Carer Friendly Communities, is a reminder that unpaid carers deserve to be recognised, understood and supported - not just this week, but every week. We stand with unpaid carers. 💙 #CarersWeek #UnpaidCarers #AdultSocialCare #SocialCare #CareProviders #HealthAndSocialCare

Know a care provider who could benefit from QCS? Refer a Manager or Owner and earn up to £550 for every successful referral. A simple way to help another provider access trusted compliance and care management support. 🔗 buff.ly/VqSbANN #SocialCare #CareManagement #CareSector

Falls can change everything for someone living with dementia. Confidence. Independence. Routine. Even the feeling of safety in familiar surroundings. For care teams, falls can also become moments where quick decisions matter most, especially when a resident is distressed, confused or unable to explain how they feel. That pressure is real. Geraldine McMurdie explores why fast access to trusted guidance is becoming increasingly important in dementia care, and how Lyra is helping care teams quickly find relevant policies and support during high-pressure situations. Instead of searching through folders or multiple documents, staff can ask questions in their own words and access trusted QCS guidance within seconds. Because in moments that feel stressful or uncertain, care teams should not be left searching for answers. Read the full piece here: buff.ly/XidWlSX #DementiaCare #CareHomes #DementiaSupport #SocialCare

Take back control of your compliance. Join our QCS Product Spotlight webinar on Thurs 11 June, 1pm. We’ll cover Custom Policies, Lyra, MFA & SSO, TDDI, Simple Policy View and QCS MODS, and how they support confident decision-making. Register: buff.ly/EkQGoUq #Webinar #CareCompliance #SocialCare #HealthAndSocialCare #CareTechnology

Need clear guidance your care team can come back to? Our free QCS webinar library brings together QCS care experts and trusted sector specialists to help providers stay confident, informed and ready for change. From CQC compliance, dementia care and Deprivation of Liberty guidance to AI in social care, health and safety, weight loss and wellbeing, each session is designed to give practical support you can use in your service. Watch in your own time, revisit key topics when you need them, and share recordings with your team to support safe, person-centred care. Explore the QCS webinar library: buff.ly/3RKAfM9 #SocialCare #CareHomes #CQC #DementiaCare

What can providers expect from next week's CQC Board meeting? Over the past year, many providers have been asking the same questions: Will inspection activity continue to increase? Are registration delays improving? And what happens next with the Single Assessment Framework? While next week's meeting is unlikely to bring major policy changes, it should provide a clearer picture of how the regulator plans to continue its recovery programme. Key areas to watch include: • Inspection and registration activity • The rollout of Returning to Good and Outstanding inspections into adult social care • Progress on digital and provider portal improvements • Workforce growth within CQC inspection teams For providers, understanding where the regulator's focus is heading can help inform preparation, planning and inspection readiness. We've broken down what to expect from the meeting and the key developments to watch. Read more: buff.ly/NnqUzzT #AdultSocialCare #CQC #SocialCare #CareProviders #RegisteredManagers

🚨 CQC has announced its latest inspection priorities, signalling increased inspection activity across health and social care. Here's what providers need to know: 🔎 CQC plans to prioritise: • Higher-risk services, using intelligence to guide decisions • Providers that haven't been inspected for some time, or ever • Services with older ratings • Increasing overall inspection activity ⚡ There's also a change coming for lower-risk services. The Returning to Good and Outstanding model, currently used in GP practices, is set to expand into adult social care. Providers can expect shorter, more focused inspections and faster reporting, although further detail is still awaited on the Quality Statements that will be assessed. The message is clear: inspections are becoming more targeted, more frequent and more intelligence-led. Now is a good time for providers to review their inspection readiness, evidence and quality assurance processes. #AdultSocialCare #CQC #SocialCare #CareProviders #RegisteredManagers

Yesterday we officially welcomed the CareBrain team into the QCS family. A brilliant day celebrating together with Nikki Walker CEO QCS, Hannah Morgan CEO CareBrain and both teams as we begin an exciting new chapter in adult social care. From great conversations over lunch to our “Let’s Grow Together” herb pots the day was all about collaboration, innovation, and bringing two dynamic teams together. Exciting things ahead for QCS, CareBrain, and the future of adult social care. Watch this space more to come. #LetsGrowTogether #AdultSocialCare #CareInnovation #QCS #CareBrain

What happens when care teams can get trusted guidance in seconds? At the Care Show London, customers told us how Lyra is helping them get clear, regulator-aligned answers when they need them - buff.ly/JcVg8Sf Real-time support. Safer decisions. More confidence in care. 👉 See Lyra in action: buff.ly/IOiJwFl #AdultSocialCare #AIinCare #CareTech #CareProviders #Compliance #CareQuality #QCS #Lyra

Join our live QCS webinar: Taking back control of your compliance. We’ll cover Custom Policies, Lyra AI, MFA & SSO, TDDI content, Simple Policy View and QCS MODS. 📅 11 June | 1pm Register now: buff.ly/EkQGoUq #SocialCare #CareCompliance

Are your teams ready for this week’s hot weather? With parts of the UK expected to reach 30°C, care providers should review hot weather safety measures for older adults and people with complex needs. Read our QCS guide: buff.ly/KhdyBG9 #SocialCare #CareHomes #Heatwave #CareCompliance

As Dementia Action Week 2026 comes to a close, we’re reflecting on how awareness can turn into action, supporting timely diagnosis, personalised care and dignity. What’s one action that would improve dementia support in care services? Explore ongoing support mapped to CQC and Skills for Care best practice: buff.ly/lFDrXC7 #DementiaCare #SocialCare #CareQuality #EarlyDiagnosis

Supporting Dementia Action Week 2026, led by Alzheimer’s Society and focused on improving awareness, understanding and support for people living with dementia. At QCS, we believe confident dementia care starts with person-centred support, practical guidance and giving care teams access to the right resources. Geraldine McMurdie, Dementia Specialist at QCS, brings over 20 years of experience across the NHS, local authorities, independent providers and the third sector, with a strong focus on improving outcomes for people living with dementia. She has played a key role in shaping the QCS Dementia Centre, helping develop practical tools, resources and guidance designed to support care teams in delivering confident, person-centred dementia care. Explore the QCS Dementia Centre: buff.ly/lFDrXC7 #DementiaActionWeek #DementiaCare #SocialCare #CareCompliance