Joined February 2010
- Tweets 618,424
- Following 122
- Followers 710,797
- Likes 5,792
8,252 Photos and videos
Pinned Tweet
21 Jul 2023
Welcome to the Official @Ubisoft Player Support account! We're here to help on Twitter from 7AM - 5PM UTC! 🎮
🔻Check out the articles below for FAQ’s🔻
🔒 ubi.li/AccountRecovery
🔗 ubi.li/AccountLinking
🔽 ubi.li/ReinstallConnect
📢 ubi.li/PlayerReportsInR6
⚡ ubi.li/ConnectivityTS
🌟 ubi.li/TwitchDrops
🎁 ubi.li/PrimeGaming
If you engage with us, Ubisoft collects information from your Twitter profile to provide the best social media support experience. Learn more about your rights: ubi.li/PrivacyPolicy
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Getting ghosted recently in @TheCrewGame Motorfest? 💔👻 If you’ve noticed your rivals disappearing on the track, you just need to toggle Rival Names to ON in Options > Game Settings. Let the showdown begin!
#Ubisoft #TCMotorfest #Gaming
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Getting one of these error messages when launching a Ubisoft game on PC Game Pass?
You may have the wrong Xbox account linked to Ubisoft (or vice versa)! To ensure all is paired up properly, check out our hyperlinked guides here! ubi.li/zd3Rw
#Ubisoft #Xbox #PCGamePass
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Bite-sized @Anno_EN 117 Pax Romana wisdom for when your empire’s one bad decision away from chaos? Yes, please! This week's Fan Support Spotlight is all about @ironfeasttv's collection of guides on mechanics, sneaky tricks, crisis saves, and achievement strategies!
Let’s govern smarter, not panic harder. 🏛️🔥ubi.li/CSpeY
#Ubisoft #FanSupportSpotlight #Anno117PaxRomana
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🛠️Maintenance is now underway to deploy a hotfix for #RainbowSixSiege Stay tuned below for updates! 🚨
🛠 Hotfix Maintenance 🛠
A hotfix will be deployed today, June 4th.
🟩 Includes a crash fix related to the use of Ace Paragon.
ℹ️ Stay tuned for more information on upcoming fixes.
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📢 Maintenance has completed, and Operation System Override is here! See what is in store in this @Rainbow6game Siege season update 👇
P.S. Players may encounter a short delay when connecting as Operation System Override comes online
Operation System Override is now live!
Will you be the first Champion 3.0? 👑
🏆 Ranked Overhaul [3.0]
🎰 New Calypso Casino map
😈 Dokkaebi Remaster
🔫 New XK23 Assault Rifle
⚙️ Major Balancing Update
✨ New Modernized maps
🖱️ M&K Support on Consoles
🔁 Rotating trial Operators
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🚨 🛠️Maintenance for #RainbowSixSiege Y11S2: Operation System Override begins in 30 minutes! You will be unable to connect to our servers whilst this is ongoing. Please stay tuned below for updates! 🚨
🔥 Y11S2 SEASONAL MAINTENANCE 🔥
Operation System Override launches tomorrow, June 2nd!
💻🎮 All Platforms: 09:00 EDT / 13:00 UTC
⏲️ Downtime up to 60 mins
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Listen up, operators. 👀
If you secured Alpha Packs during the @Rainbow6Game TikTok Game Awards op back in June 2025 and haven’t redeemed your codes, this is your reminder.
Deadline is June 10, 2026. Don’t miss it. ubi.li/G1fMi 🫡
#Ubisoft #R6S #Gaming #TikTok
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May 29
OG @AssassinsCreed Black Flag still rules the waves, and with Resynced on the horizon, we’re fully back in our pirate era. 🏴☠️
As we hoist the sails on this Fan Support Spotlight Friday, we tip our tricorne to @ DanyelsWest, our fearless Quartermaster!
Their Advanced Tips & Tricks guide is packed with secrets to rule the seas, fill your coffers, and leave rivals in your wake. Chart your course here: ubi.li/UCnI2
#Ubisoft #ACBlackFlag #FanSupportSpotlight
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May 29
Agents, a maintenance for #TheDivision2 has been detected, initiating in 30 minutes, during which the servers will be unavailable.
x.com/TheDivisionGame/status…
#TheDivision2 maintenance alert!
📅 Friday, May 29
🕐 9:30 AM CEST, 3:30 AM EDT, 12:30 AM PDT
⏳ Estimated downtime is 5 hours.
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May 29
The maintenance has been completed again, but please be aware of the issue with the UI for the "Anomaly"-augment, if you're using the augment:
x.com/TheDivisionGame/status…
Maintenance has been completed!
Anomaly augment values are now correctly applied in-game. However, the UI may still show the previously higher values. This is a visual issue only and does not affect the actual values applied.
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May 29
The maintenance has been moved by two hours to include additional fixes:
x.com/TheDivisionGame/status…
Agents,
We were able to include two additional fixes for today’s maintenance:
🔸 Fix for mods becoming invisible in the inventory after a certain threshold
🔸 Fix for gear becoming invisible in the inventory after reaching 144 items
For this reason, the maintenance start time has been moved by 2 hours:
📅 Friday, May 29
🕐 11:30 AM CEST, 5:30 AM EDT, 2:30 AM PDT
⏳ Estimated downtime is 5 hours.
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May 28
🎣 Phishers love pretending to be game studios.
Here’s the real rule. Ubisoft only reaches out about strange account activity or password changes.
No links asking for logins. No payment info requests.
Know the signs 👉 ubi.li/F5ic5
#Ubisoft #AccountSafety
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May 27
Hey everyone! After our recent post about Match Replay in @Rainbow6Game Siege, we saw that many of you were unable to view or utilize the feature as intended. This issue is under investigation, but we still need your help! Please reach out to the Ubisoft Support Discord with the following info! ubi.li/ubidisc
#Ubisoft #R6S #Gaming
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May 26
Agents, an incoming maintenance for #TheDivision2 has been detected, starting in 30 minutes. Prepare for the downtime of the servers:
x.com/TheDivisionGame/status…
#TheDivision2 maintenance alert!
📅 Tuesday, May 26
🕐 9:30 AM CEST, 3:30 AM EDT, 12:30 AM PDT
⏳ Estimated downtime is 5 hours
Patch Notes: thedivision2.com/tu-y8s1-3-u…
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May 26
The maintenance has been completed. See you in-game again, agents 🥳
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May 22
Somehow, the more chaotic things feel (spring allergies, anyone?), the more our brains start whispering, “You know what would fix this? That old game you loved.” 🥰 So, this week we’ve got a Throwback Spotlight for you all, and we are loving GAMEGODFLUENT's @MightMagicGame X Legacy tutorial series.
Feeling nostalgic like us? Take peek at their playlist! 🪄 ubi.li/1lTBP
#Ubisoft #MightAndMagicXLegacy #FanSupportSpotlight
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May 20
Be honest - are you watching full Match Replays in @Rainbow6Game, or fast‑forwarding to the highlights? 😅
Alternatively…if you didn’t know Match Replays exist 👀, here’s how the whole system works! ubi.li/lgMLK
#Ubisoft #R6S #Gaming
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May 19
Ghost Recon Breakpoint matchmaking has been restored.
We know this interruption was frustrating, and we appreciate you sticking with us while it got sorted.
The issue is fixed and stability checks are complete.
Thanks for riding it out with us. Jump back in when you’re ready 🎉
May 17
🚨 Ghost Recon Breakpoint matchmaking is currently down.
You can’t join co-op or PvP right now, and we know that’s frustrating when you’re trying to squad up.
We’re actively working on a fix and testing changes to get matchmaking back online.
Thanks for hanging tight. We’ll update you soon.
For more help join the official Ubisoft Discord: ubi.li/ubidisc
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May 19
Ahoy, gather 'round ye scallywags! There’s one more week to claim these verdantly sea-tossed Twitch drops! Until May 26, watch any partnered @skullnbonesgame stream and earn a hull colour, sail colour, sail pattern, and sail emblem (depending on your watch time)! 🌊
P.S. Make sure your Twitch and Ubisoft accounts are linked first! ubi.li/Opdlv
#Ubisoft #SkullAndBones #Gaming #Twitch
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May 19
Hello agents! We're aware of issues affecting connectivity in #TheDivision2 and are working towards resolving this ASAP.
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May 19
The cause of the server issues has been identified and resolved again. See you back in #TheDivision2 agents 🥳
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