The smartest way to drive revenue growth with better user activation and superior self-service. Purpose-built for product teams.
Joined January 2018
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631 Photos and videos
16 Dec 2025
Knowledge Base vs. Resource Center: What's the Difference?
๐ A Knowledge Base is a help center
๐ A Resource Center is a widget that can display a knowledge base and more
They interact and overlap at times, but they are fundamentally different.
Watch the full video below โฌ๏ธ
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12 Dec 2025
Here's why we do what we do summed up by our customer success manager Kemal Yardฤฑmcฤฑ ๐
We've defined user onboarding and UserGuiding in many ways over the years but one definition seems to hold firm:
"We turn the end user who has no idea about your platform into a champion."
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11 Dec 2025
โ have big-brain product idea
โ ship MVP
โ itโs held together with duct tape and fear
โ push V2
โ bugs everywhere, QA in tears
โ random user shows up
โ uses the product in a way no one even designed for
โ somehow it works flawlessly
โ great success
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10 Dec 2025
This G2 season, UserGuiding earned 65 badges across 93 reports, including:
โ 22 Leader badges
โ #1 rankings in 14 DAP and Customer Self-Service reports
โ 700 reviews from teams around the world
A huge thank you to our customers and partners for trusting UserGuiding to power your in-app experiences every day.
Letโs keep building what teams love ๐ฉต
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9 Dec 2025
Q&A Session in 2 days ๐ฃ๏ธ
โ 2025 top UserGuiding FAQs
โ Any and every question you might have during the session
โ UserGuiding tips that can save you hours
๐๏ธ Thursday, December 11th
โฐ 2 PM (London time)
Grab a seat: userguiding.com/resources/weโฆ
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8 Dec 2025
Here's the one word Jaclyn Ciringione, Director of Design at Stella Source uses to define UserGuiding ๐
๐ Our mission for the last few years has been empowering product teams so that they can solve problems on their own, with no delays.
Shoutout to team Stella Source ๐ฉต
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4 Dec 2025
The universal December product team experience, everyone ๐ฎโ๐จ
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3 Dec 2025
Need to ask the UserGuiding team something? This is the perfect time ๐
๐ When?
Thursday, December 11th
2 PM (London time)
From pricing to technical details, all questions welcome. We'll see you there!
Grab a seat: watch.getcontrast.io/registeโฆ
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2 Dec 2025
COUNTDOWN IS ONย ๐ฃ๏ธ
Tomorrow is our live session with the Stella Source team, where theyโll walk through how UserGuiding is being used across two different platforms in the Stella Source ecosystem, each providing different solutions for the metals and manufacturing audience.
๐๏ธ Wednesday, December 3rd
โฐ 10 AM ET (New York)
Save a seat: userguiding.com/resources/weโฆ
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1 Dec 2025
Here's how Cyncly achieved 70% guide completion rate across 100 UX elements after suffering from a non-scalable onboarding strategy โฌ๏ธ
Read full story here: userguiding.com/customer-stoโฆ
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28 Nov 2025
Ask a designer to โmake it popโ and watch them genuinely crash out ๐
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27 Nov 2025
Celebrating a big milestone for our Brazil team & one of the core pillars of Customer Success!
This November marks 5 years for Gabriel, 3 years for Rรฉgis, and 2 years for Kemal at UserGuiding. Thank you for joining us on this journey.
Love,
The UserGuiding Team ๐ฉต
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24 Nov 2025
๐ค Should your onboarding be short or thorough? How long should it last? Does it even matter?
Here's the golden question they use at Nubank:
"What is the basic information my customer needs to experience to perceive the productโs benefit?" ๐
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21 Nov 2025
And the agreement is that the product manager is wrong ๐ฎโ๐จ
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20 Nov 2025
NEW WEBINAR IS HERE ๐ฃ๏ธ
๐ How Stella Source and SecturaFAB approached onboarding and training for two distinct user bases
๐ Real examples of guides, checklists, resource centers, and knowledge base content in action
๐ Practical tips you can apply immediately to improve onboarding for metals, manufacturing, and any other SaaS platforms
๐ When?
Wednesday, December 3rd
10 AM ET (New York)
watch.getcontrast.io/registeโฆ
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