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Virginia Mason Institute @VM_Institute

We partner with organizations to develop a patient-centered management system to dramatically improve quality, safety and efficiency. #BetterNeverStops

Joined October 2014
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Virginia Mason Institute@VM_Institute
23 Mar 2023
Creating a culture of continuous improvement requires radical change, starting with the way we lead. Read Wendy Korthuis-Smith's newest blog @NHSProviders and learn how leadership unlearning can help you move forward as a leader that enables lasting improvement.

Leadership Unlearning: A new requirement for healthcare transformation

nhsproviders.org
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At HSJ Provider Summit, we facilitated discussions on reframing NHS financial pressure as long-term opportunity. Led by Chris Backous Adam Sewell-Jones, the conversation focused on clearer priorities, stronger collaboration, and building more resilient systems. #hsjprovider
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Emotional intelligence is essential for navigating complexity, strengthening teams and delivering sustainable improvement across the NHS. Read more: hsj.co.uk/workforce/strength… @HSJnews #NHS #Leadership #EmotionalIntelligence #Healthcare
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Improving healthcare requires more than working harder, it requires better systems. Our latest blog, But People Aren’t Cars, explores how Virginia Mason adapted lessons from the Toyota Production System to improve quality, safety, and value. Read more: virginiamasoninstitute.org/b…
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15 years ago, Transforming Health Care told the story of redesigning care around the patient. That work led to the Virginia Mason Institute. Ahead of a new edition, we’re revisiting key lessons through short blog posts from the original chapters.
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Live Webinar: Your EHR is Killing Patient Flow EHRs are essential - but they weren’t built to manage real-time care flow. Join us to discuss how Lean systems thinking can improve operations and patient flow. March 18 | 11 AM EST Register: lnkd.in/gDY_zPAA
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Thanks to everyone who stopped by our booth at the International Forum on Quality and Safety in Healthcare. Great connecting with so many people committed to improving healthcare together. #Quality2026 #Oslo #IFQSH @TheIHI @BMJ
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Thank you to everyone who joined “Resilience by Design” with Wendy Korthuis-Smith, Andy Hardy, and Chris Oliver. Great discussion on how resilience, collaboration, and continuous improvement strengthen healthcare systems. #Quality2026 #Oslo #IFQSH
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Thank you to everyone who joined “Compassionate Leadership in Action” with Wendy and Amanda. Inspiring discussion on how compassionate leadership builds trust and strengthens partnerships to accelerate improvement in health and care systems. #Quality2026 #Oslo #IFQSH
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Thank you to everyone who joined us at reception yesterday evening as part of the annual IFQSH conference in Oslo. It was wonderful to bring together such an inspiring group of healthcare leaders and partners for meaningful conversation and connection. #Quality2026 #Oslo #IFQSH
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The inaugural Virginia Mason Institute International Collaborative for Improvement Leads (iCIL) kicked off this week! 🌍 This global community of healthcare leaders is already driving innovation and mutual learning. Huge thanks to our founding members. #HealthcareImprovement
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An introduction to Virginia Mason Institute VMI partners with organizations to improve patient safety, clinical outcomes & operational excellence by building cultures of continuous improvement, respect for people, & data-driven problem solving, because at VMI, better never stops
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Great conversations at #HFMAAnnual2025. In Let’s Talk Value, we challenged traditional views of productivity reframing it through a value lens to drive efficiency, reduce waste, and meet demand in the NHS. Thanks to everyone who joined, and to our speakers for the insights.
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Thank you to everyone who joined From Ward to Board today. Great discussion on embedding equity & human rights into everyday inpatient mental health practice. Key takeaway: the Inequity Waste Wheel Toolkit Interested in the toolkit? lnkd.in/g7s-tMW4
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Transform inpatient mental health care through leadership that listens, learns & leads. Don’t miss From Ward to Board next week on 11 December 2025 🔗 nhsproviders.org/training-an… #MentalHealth #Leadership #NHSProviders
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How can leaders create safer, more compassionate inpatient mental health services? Find out at From Ward to Board: Leading change in inpatient mental health on 11 December 2025 🔗 nhsproviders.org/training-an… #HealthcareLeadership #PatientSafety #NHSTrusts
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Unlocking Value: Leadership for a More Human Approach to Productivity. Leaders explored how purpose, staff well-being, and human-centred design can redefine productivity and improve outcomes. Thank you Brenda McLeod, Andy Hardy, Adam Sewell-Jones & Greg Young. #FutureHealth
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At Future Health London, leaders discussed how to drive real system-wide change in resource-tight environments using community-based care, systems thinking, and digital innovation to turn vision into action. Thank you Adam Sewell-Jones, Greg Young FRSA, and Wendy Korthuis-Smith
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Productivity: The Leadership Imperative At Future Health London, leaders showed how smarter workflows tech can boost value for patients and reduce burnout Thanks to Magnus Harrison, Wendy Korthuis-Smith, and Phil Holland for the insights. #HealthcareLeadership #Productivity
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The Leadership Challenge for Healthcare Boards At Future Health London, leaders explored how aligned boards executives drive real transformation. Big thanks to Greg Young, Wendy Korthuis-Smith, and Liz May for leading the conversation. #HealthcareLeadership #HealthSystems
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Strong leadership transforms inpatient mental health care. 💡 Join From Ward to Board on 11 Dec for strategies to strengthen safety, culture and staff wellbeing from the frontline to the boardroom. 🔗 nhsproviders.org/training-an… #NHS #MentalHealth #Leadership
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