The future of AI-powered customer experience. Helping business leaders and teams do voice AI, conversational AI and NLP properly. Podcast. Consultancy. Analysis
Joined June 2017
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944 Photos and videos
How we built AI assistant, Sandy, with loveholidays x.com/i/broadcasts/1PlKQDmwe…
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OpenAI GPT-4o: What's new and what's the impact on CX? x.com/i/broadcasts/1rmGPMXgj…
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Chatbot and LLM Analytics with Eric Griffing, Dashbot x.com/i/broadcasts/1BdGYrejq…
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AI that filters voices and soften accents, with Ofer Ronen x.com/i/broadcasts/1RDGlldvE…
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Lessons from 21 years in conversational AI with Chris Ezekiel x.com/i/broadcasts/1MnxnMeyW…
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Using AI to make the job search easier with Total Jobs Group x.com/i/broadcasts/1YpKkwmpk…
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AI in contact centers trends with Nerys Corfield x.com/i/broadcasts/1yNGaZqlW…
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The AI Platform Reimagined, with Brandon Nott and Nick Orlando x.com/i/broadcasts/1mrGmyepw…
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Lean and process engineering for AI automation with Scott Hamilton x.com/i/broadcasts/1DXxyjLWM…
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Microsoft Copilot: Enterprise lessons learned with Pete Kemp x.com/i/broadcasts/1rmGPMRZV…
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Microsoft Copilot: Enterprise lessons learned with Pete Kemp x.com/i/broadcasts/1MnxnMydO…
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Esteemed author, Byron Reese, discusses the impact of AI on work, life and society x.com/i/broadcasts/1RDxllwmO…
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What to expect from enterprise AI in 2024, with Philipp Heltewig x.com/i/broadcasts/1RDGllwkg…
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Designing AI assistants with 50 years of conversation analysis with Liz Stokoe x.com/i/broadcasts/1rmxPMBYb…
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A year in enterprise AI: 2023 review with Frank Schneider, Verint x.com/i/broadcasts/1nAKEaljg…
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What's going on at OpenAI? Plus, some LLM developments, with Matt Taylor x.com/i/broadcasts/1vAGRvlok…
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Will hallucinations in #largelanguagemodels ever be a solved problem?
We know it’s a problem, but what can be done to give models guardrails today? I asked this question to @raj koneru at the #voiceandai23 event.
#generativeai #genai #ai #aiagents #aialignment
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How do you remain in control of your brand in a world of #generativeai?
Well, one thing is for sure. If you just use the raw #OpenAI APIs as they are, out of the box, you're putting yourself in an extremely vulnerable position.
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Leveraging Amazon Bedrock for Generative AI Applications with JP x.com/i/broadcasts/1kvKpvYWy…
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