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Venmo Support @VenmoSupport

Official support handle for @Venmo. Need help? Tweet us M–F, 8am–10pm; Sat–Sun, 8am–5pm CT; or send us an email → venmo.me/support

Joined February 2011
  • Tweets 37,690
  • Following 50
  • Followers 31,062
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Venmo Support@VenmoSupport
Apr 20
Need help with your account? The fastest way to get support is at venmo.com/help — our team is ready to assist you. Please note this channel is not actively monitored

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For account specific support, please visit venmo.com/help.

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For account specific support, please visit venmo.com/help.

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Please note: Posts will not be monitored on December 25th, 2025. Messages received on that date will be responded to the next business day. For account specific support, please visit venmo.com/help. We appreciate your understanding and wish you a happy holiday season.

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Replying to @jaykrishnakant
Hi there! Thank you for reaching out to Venmo. We understand that you would like assistance with raising a dispute. kindly refer to the article for details on the same: help.venmo.com/hc/en-us/arti…. ^SDR

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For additional assistance we request you to contact us either via Email, or Phone using the link help.venmo.com/hc/en-us/requ… so that we can check and assist you further. ^SDR

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We're pleased to report that an internal issue has been resolved by our engineers, so you shouldn't experience further issues. Thank you all for your understanding and do not hesitate to contact us if you have any other questions or concerns!
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Our engineers have confirmed the issue has been resolved. If you were having issues during this time, please try again. Thank you all for your patience here and please DM us if you continue to have issues!
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Our engineers are aware of an issue affecting app performance and are working on a fix. We're very sorry for any inconvenience this may cause. Stay tuned for updates and please DM us if we can help with anything else in the meantime!
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Instant Transfers are up and running. If you experienced issues during this time, please try again! Thank you all for your patience.
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Our engineering team is currently investigating the issue with Instant Transfers and is working on a fix. Keep an eye out for updates regarding when Instant Transfers are up and running.
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Our engineers have confirmed the issue is resolved. If you experienced issues during this time, please try again! Thank you all for your patience. Please DM us if you continue to have issues!
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We're aware of some issues with our app at the moment! Our engineers are aware of the issue and are working on a fix. We're very sorry for any inconvenience this may cause, please let us know if we can help with anything else in the meantime, via DM.
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Venmo Support retweeted
THUNKANATOR@Monroeee27
13 Sep 2022
Replying to @VenmoSupport @Venmo
it’s okay bestie. we all have times where we are in a bad state. i’m here if you need anything 💗✨
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@victorobinna212 We appreciate you reaching out to us about this - please have your friend contact us at supporttweet@venmo.zendesk.com from the email they have on file with their account along with a brief description of the issue so that we can further assist.
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@DanOligney Hi there! We're sorry to hear that you're having issues with your account. Please DM us your name, email address & phone number on file with your account so that we can further assist you.
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@itzzWill__ Thanks for that information! It appears that you have ssuccessfully completed our identity verification process! This means that you should have the ability to send a balance-funded paper. Let me know if there is anything else I can do for you!
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@itzzWill__ Hey! Thanks for contacting us! So sorry about the trouble with that. Please provide us your full name email cellphone # so that we can check in to this for you!
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@Julia41190645 Sorry for the difficulty you're experiencing when trying to send a balance-funded payment! Please DM us your full name email cellphone # so we can look into this issue for you.
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@richjamie1k Please DM us your full name email phone number on file so that we can look into this for you.
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@Nathan42278127 Thanks for reaching out. Our social media team will only ever reach out to you from the official @Venmo Instagram and Twitter profiles. If you'd like us to take a closer look, please DM us with a screenshot of the message that you received. Thank you again!
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