Here to help you get the most out of Viber. For activation or technical issues, open a support ticket for the best possible service πŸ‘‡

Joined November 2014
38 Photos and videos
Pinned Tweet
9 Nov 2016
You can find the answer to almost any Viber question on our newly designed support website! Check it out here πŸ‘‰ support.viber.com/
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ViberHelp retweeted
10 Jul 2020
Thousands of apps in the world including @Viber are down on iOS / iPhone, due to a technical problem that will be fixed anytime soon. ‼️Do not uninstall and reinstall Viber it won’t fix the problem.‼️ Viber will be back anytime soon. Thanks for your patience.
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6 May 2020
Hey! Thank you all for reporting this issue. We are aware of the problem, and it should now be resolved. Please relaunch Viber, and let us know if the problem persists.
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24 Feb 2020
Hey! @bxrylin To protect your privacy please open a private ticket here: vb.me/support

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11 Mar 2019
@milovanjaHi! Please open a private ticket here: vb.me/support

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10 Mar 2019
Replying to @Irena_McGregor
You're very welcome @Irena_McGregor! Hope you enjoy using it! :)
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ViberHelp retweeted
5 Feb 2018
Upgraded to Android 8.0? Use your phone settings to control the different Viber notifications you receive. Ffollow our instructions here: vb.me/2cdd537b
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ViberHelp retweeted
You still have such good quality on your voice calls. That's why I am back on your platform. Thank you. @Viber
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2 Jan 2018
For those of you who are still experiencing issues, we are aware of the situation and continue to work towards stabilizing the service. We're eager to get you back in touch with your friends and family as quickly as possible. As always, we thank you for being so patient!
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1 Jan 2018
Update: Service is gradually going back to normal. Most users should be able to use Viber as usual now. Our team is keeping a close eye on things to make sure service is stable. We apologize for the inconvenience and thank you for your continued patience!
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1 Jan 2018
We're working on a fix for the issue that's causing some of you to experience delays on the app. We'll update here when everything is back to normal. Thanks for your patience πŸ™
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ViberHelp retweeted
27 Dec 2017

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28 Dec 2017
Always happy to help! Happy New Year! x.com/mariabrasarg/status/94…

Replying to @Viber
@Viber @ViberHelp Hello!! I would like to thank you for the attention you had with me. Have a Good New Year there, Viber staff!!
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26 Dec 2017
@heyangelica_Hello! We'd love to help. You can DM us or open a support ticket with our agents at bit.ly/1R20lgj

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ViberHelp retweeted
21 Dec 2017
Have you rated us yet? What do you love most about @Viber? bit.ly/2kQjMhL
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ViberHelp retweeted
11 Dec 2017
Making plans? Make them faster! We just added new Chat Extensions so you can get more done in less time, right within your chats. Try extensions like @Yelp, @Ticketmaster and more! bit.ly/ylpvbtw
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30 Sep 2017
Our goal is to make sure all users are as happy as Michael! Tell us what would make you leave a 5-star rating, 3 times in a row 🌟
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29 Sep 2017
Being part of the support team requires dedication, attention to detail, patience and quick learning skills bit.ly/2wnRoIw

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19 Sep 2017
When your #friends are all over the world, it's good to know you can find them all in one place. Tag a friend that Viber connects you to.
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