Trusted runtime truth for agentic IT. Live, explainable, policy-aware operational context across assets, services & blast radius. Move faster. Act safely.
Joined June 2010
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3,088 Photos and videos
Jun 11
SITS 2026, the UK's largest ITSM conference:
Last year's top question: should we use AI?
This year's top question: how do we govern what agents are permitted to do?
The question has upgraded. So should the infrastructure it runs on.
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Jun 11
Q3 budget reconciliation surfaces the same problem every year.
Finance tracks 500 servers. Discovery finds 612.
The gap isn't rounding error. It's ungoverned infrastructure: unpatched, unlicensed, and invisible to your AI agents.
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Jun 11
Question for IT ops teams:
How many service accounts, API keys, and machine identities in your environment have no corresponding CI record?
If the answer is 'unknown,' that's the gap your agentic AI will operate blind in.
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Jun 11
ServiceNow NVIDIA just extended AI Control Tower from desktop to data center.
AI Control Tower governs the agent.
Trusted runtime truth governs what the agent acts on.
Both are required.
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Virima retweeted
May 12
Most enterprise CMDBs run at 60-70% accuracy. Every gap is a potential failed change, missed dependency, or security blind spot. Discovery-sourced runtime truth is foundational — not optional. virima.com/schedule-demo?utm…
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Jun 10
EU AI Act enforcement: August 2, 2026.
Article 12 requires traceability for every AI agent action.
To meet that bar, you need to document what the agent acted on, who owned it, and what changed.
Your CMDB either holds that record or it doesn't.
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Jun 10
The organizations building AI-governed IT ops in 2026 are solving a problem IT teams have failed to solve for 20 years: accurate, trusted, live infrastructure truth.
The tools are different. The urgency is new. The requirement isn't.
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Jun 10
Service accounts. API keys. Machine identities.
Most CMDBs have no record of them.
But these are the exact identities your AI agents will operate through in production.
What's undiscovered isn't just an ops risk. It's an agentic trust gap.
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Jun 10
The bigger the platform, the bigger the gap at its boundaries.
ServiceNow's Context Engine is powerful. Its discovery footprint is finite.
OT infrastructure, cloud sprawl, and cross-ownership CIs outside that boundary still need trusted runtime truth.
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Jun 10
Jira tracks what your team is working on.
Virima certifies what the work is acting on.
A patch ticket says 'server X.' That CI needs current state, dependencies, and blast radius before an agent acts.
Work items and infrastructure truth, kept in sync.
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Virima retweeted
May 11
ServiceNow is only as good as the CMDB underneath it. CMDB drift is real, and manual updates can't stop it. Virima automates discovery across your full IT environment so ServiceNow runs on accurate data. Learn more at virima.com
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Jun 9
Your monitoring says healthy. Your CMDB says 3 unpatched CVEs, one unresolved P1, and no assigned owner.
Which one does the AI agent act on?
That's not a tool question. That's a trusted runtime truth question.
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Jun 9
Most CMDBs have a data freshness guideline.
Few enforce it as a runtime constraint on agentic action.
A guideline says: refresh CIs every 7 days.
A constraint says: this CI is stale, the agent cannot act on it.
Which does yours have?
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Jun 9
New Relic: "The reliability of autonomous systems depends entirely on accurate, real-time system context."
That's our category, trusted runtime truth.
Observability sees what's wrong. We deliver what exists, how it's connected, and what will break.
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Jun 9
Finance says 487 servers. Procurement says 500. Discovery finds 612.
That gap is where unmanaged risk lives: unlicensed software, ghost assets, security blind spots.
ITAM backed by Trusted Runtime Truth reconciles all three.
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Virima retweeted
May 6
Running ITSM on Ivanti? Virima feeds accurate CI data and dependency context directly into your change and incident workflows. No manual bridging, no exports. Just clean data where you need it. virima.com/schedule-demo?utm…
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Jun 8
Your CMDB has records. How confident are you in each one?
Three sources disagree on the OS version. Ownership: blank. Last discovery: two weeks ago.
Our confidence scoring tells you which CIs are ready for autonomous action.
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Jun 8
MCP gives AI agents tools to query your IT infrastructure.
What those tools return is only as accurate as your CMDB.
Stale CMDB, stale MCP query, wrong agent action.
Trusted runtime truth is the accuracy layer MCP depends on.
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Jun 8
Ivanti research: 40-60% ITSM productivity gains. 50-70% faster incident resolution.
Not from a better model. From trusted runtime truth available before the team acts.
That is the context gap most ITSM deployments are not closing.
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