Real-Time Operational Intelligence Fueling Action #BigDataVisualization #OperationalIntelligence
Joined March 2012
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293 Photos and videos
Pinned Tweet
27 Mar 2020
In response to the COVID-19 outbreak and its effect on the Call Center Industry, we want to help by making our CueFit Communication Center available free through July 1st.
To get access, go to this link:
cuefit.com/communicationcent…
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VisualCue retweeted
2 Apr 2020
"Closing #Feedback loop, close to real time, empowers agents to see difference they are making on day to day basis"
That's Geoff Beckstrom of Cuefit.com by @VisualCue on providing #contactcenter agents with KPI data, more at:
youtu.be/DJisOIE6tXM
@cbsiservices
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1 Apr 2020
To help Call Centers get important messages to Agents we are releasing our CueFit Communication Center for free through July 1st.
To sign up, visit: cuefit.com/communicationcent…
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27 Mar 2020
In response to the COVID-19 outbreak and its effect on the Call Center Industry, we want to help by making our CueFit Communication Center available free through July 1st.
To get access, go to this link:
cuefit.com/communicationcent…
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27 Mar 2020
The CueFit Communication Center is built for the Call Center to centralize all important information for agents to always be up to date even when working remotely.
VisualCue retweeted
16 Apr 2019
We are thrilled to announce the ACX'19 #PACEAwards winners! Here begins the series! The #Winner for the #ACX19 Technovation Award for Product is @VisualCue for their product, CueFit. Congratulations!! Stay tuned as we unveil the rest of the winners! #success #award
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13 Mar 2018
Do you want to learn about the benefits of real-time operational intelligence in contact centers?
Read about it here: visualcue.com/what-is-real-t…
5 Mar 2018
Become a self-sustaining contact center by developing leaders from within. Read about it here: icmi.com/Resources/People-Ma…
16 Feb 2018
How to use tech to track your contact center data.
Read about it here: visualcue.com/tech-in-contac…
8 Feb 2018
Not all leaders in contact centers have leadership titles. If every team member lifts where they can then the organization as a whole can move forward with success. Learn more: icmi.com/Resources/People-Ma… #success #BusinessNews
1 Feb 2018
Do you know the difference between business intelligence and operational intelligence? Learn about it here: bit.ly/2BLIfvb
#OperationalIntelligence
30 Jan 2018
It is a data-driven world we live in and now is the time for contact centers to learn to better navigate through the data they use.
Visit ubm.io/2FwkmKC for the full infographic.
26 Jan 2018
Contact center success starts with hiring the right team members! Start by reading this article: icmi.com/Resources/Hiring/20…
23 Jan 2018
Trust between managers and agents is key to an efficient contact center. Here are 5 things to avoid doing as a leader in a contact center: ubm.io/2DCCtB2
17 Jan 2018
Agents are the backbone to contact centers and as it turns out, empowering them is a great way to find success! Read about it here: customercontactweekdigital.c…
10 Jan 2018
Time is money...so save as much as possible! Read about it here:
visualcue.com/five-steps-to-…
5 Jan 2018
Here is an excellent list of ways to improve the quality score of your contact center. Check it out here: blog.playvox.com/11-ideas-of… Thanks for sharing @PlayVoxCX!
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2 Jan 2018
Time to set some goals for success! Here are some simple tips on how to be a more successful contact center manager. Read about it here: bit.ly/2qewXz3
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22 Dec 2017
We hope everyone has a fun Christmas! Travel safely and make it the most wonderful time of the year.