VoIP Engineer. Freelance IT Engineer. A husband and father. Boston Celtics' fan since 2004. Fascinated in cryptocurrency.
Joined March 2010
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Congratulations to @RingCentral for earning 5 TrustRadius 2026 Top Rated Awards across its Unified Communications and Contact Center solutions! ringcentr.al/4vaYTzN
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Excited to see @RingCentral recognized with 6 @Comparably awards, including Best Company for Career Growth and five Best Team awards! Special congratulations to our Engineering team for being ranked #1 in the industry, and to our Product & Design,... ringcentr.al/4aw0RCC
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Jun 11
RingCentral named a Leader in analyst reports, and what that means for the future of customer engagement ringcentr.al/4xhi78F
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Apr 14
Proud to see RingCentral named a 2026 Gold Winner for #CMSWireIMPACTAwards for Excellence in Chatbots & Conversational AI. It’s great to see the work our team is doing to create more connected, intelligent self-service and support experiences recognized. ringcentr.al/4tcYDiY
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Mar 31
"CX and EX are no longer two different priorities. In a sense, they are two sides of the same coin," says Kira Makagon, @RingCentral President & COO. Kira explains how AI is breaking down the barriers between customer and employee experience. Read more... ringcentr.al/4dV1Y17
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Mar 17
Communications are emerging as a real growth engine for the enterprise, and AI is playing a big role in that shift. Analyst Sheila McGee-Smith touches on this in a recent No Jitter article about AIR Pro, RingCentral’s voice-first agentic AI platform. More. ringcentr.al/4bNksza
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Jan 14
Grateful to be part of a team like this. @RingCentral has been named a 2026 Built In Best Place to Work, thanks to the collaboration, care, and connection our people bring to work each day. ringcentr.al/3YDKtty
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