@Voitec2 profile picture
Voitec @Voitec2

When System Integrators are in need of support, they come to Voitec. We specialise in Voiceover IP Switchboard Attendant Consoles and Contact Centres

Joined December 2018
  • Tweets 360
  • Following 11
  • Followers 15
341 Photos and videos
A missed call in a hospital isn't just a missed call - it's a delayed referral, an unanswered alert, a family left waiting. Switchboards carry that weight. Their tools should too. #Voitec has the attendants to meet your requirements. voitec.com.au/attendant-cons…
Stop letting legacy telephony hold you back! 📞 Modern comms = Microsoft integration, compliance recording, #AIInsights & resilience. Enable hybrid work & cut risk. Unlock your potential with #Voitec tailored platforms. voitec.com.au/building-a-fou…
3
Client asks about #VoiceAI. The meeting shifts. Everyone nods, but are they talking about #IVR replacement, automation, or something else entirely? Nailing the use case before scoping saves everyone time. Let’s chat. #Voitec voitec.com.au/contact-us/
2
Switchboard vs #AttendantConsole vs #ContactCentre? What's the difference? We clarify the terminology & help #SystemIntegrators design the perfect blend of reception excellence and customer service. Let's talk! #Voitec voitec.com.au/contact-us/
The ArchiTech team is at #DigitalHealthFestival and Voitec is joining them on the stand! 8,000 healthcare leaders, 2 big days. Visit us to explore #AIinHealthcare, secure networking & smarter patient engagement. Attending #DHF26? Come say hello or DM us. architech.net.au/dhf26
11
Healthcare switchboards can't afford to fail. #samwin #HealthcareConsole delivers intelligent #CallRouting, on-call directories, & incident management, in one interface. #HealthcareProviders trust #Voitec. voitec.com.au/samwin-attenda…
2
And that's a wrap! Huge thanks to everyone who joined our Build-a-Bot Workshops in Sydney, Melbourne & Canberra, thanks to @AWSCloud hosted by #Voitec & @creativevirtual Real hands on #VoiceAI & #Chatbot builds, no tech background needed. Join the waitlist for next time!
4
Every #SystemIntegrator faces complex projects beyond current expertise. #Voitec becomes your communication superhero sidekick. Specialist engineers providing technical superpowers on demand. We empower, never compete.
2
#VoiceAI delivers 13× ROI & 25% higher conversion rates than human agents. Handle routine enquiries with context-aware intelligence while reducing missed calls by 40%. Transform ContactCentre operations with #Voitec. voitec.com.au/inside-voitecs…
4
High-value customer interactions demand perfection. #Surfly #CoBrowsing delivers secure, universal web collaboration across any website with enterprise security, field masking & audit logs. No downloads, just results. voitec.com.au/customer-stori…
5
Deploying complex #VoiceSolutions requires specialised #SystemIntegrators. We act as your extended, local team for deployment support & training, while you keep client ownership. See how this partnership works for you. voitec.com.au/partner-with-v…
6
#VoiceAI #IVR. It doesn't just route calls, it executes processes. CRM lookups, order tracking, hospital food ordering. Built for high-volume environments where unhandled calls cost real money. #Voitec voitec.com.au/beyond-ivr-wha…
2
After-hours calls going to voicemail? #SamwinAI·ttendant uses real-time natural language understanding to engage callers like humans. Access directories, connect instantly or send follow-up emails automatically. Never miss an opportunity. voitec.com.au/samwin-attenda…
3
Transform #CustomerInteractions with #Surfly: âś… Resolve issues instantly âś… Build loyalty with personalised experiences âś… Streamline the #CustomerJourney âś… Reduce costs âś… Improve employee experience Integrate Surfly with your #ContactCentre today!
3
Critical moments demand reliable comms. #samwin #HealthcareConsole delivers call prioritisation, phonetic search, Teams/Webex integration for hospitals. Find out more about our Technology Partners on our website.
7
Scale your #ContactCentre on demand with #CXCLOUD Flex. Pay-as-you-go pricing, no long-term contracts, launch in days. #Omnichannel #AI #RealTimeAnalytics. Perfect for agile businesses across AUS & NZ. Get in touch. voitec.com.au/contact-us/
73
🔒 #Voitec achieves ISO/IEC27001:2022 certification for our #InformationSecurityManagementSystem, certified by #PrescientSecurity. System Integrators can partner with confidence knowing our #ISMS meets internationally recognised standards. voitec.com.au/iso-iec-27001-…
6
Running busy front desk with #AttendantConsole delays? #Heedify's #MicrosoftCertification delivers validated #TeamsIntegration with predictable transfers & accurate presence. Reduce support requests & improve #CallHandling. voitec.com.au/heedify-micros…
2
Empower #students with seamless digital support in higher education using #CoBrowsing technology like Surfly. Enhance student experience and retention effortlessly. 🔗 Learn more: voitec.com.au/helping-studen…
8
Still using rigid phone menus? #VoiceAI turns "Press 1 for Sales" into natural, human-like dialogue. Understand intent, resolve queries 24/7 & reduce operational complexity with integrated #ConversationalAI solutions. Let’s discuss how it works for you. voitec.com.au/from-friction-…
1
9
Load more