Welcome to Excellence is a suite of high impact nationally available customer service courses.
Joined June 2009
- Tweets 1,158
- Following 670
- Followers 530
- Likes 280
385 Photos and videos
21 Jun 2022
If you're based in or near York, we have a Lead, Motivate & Succeed course running on the 23rd August for a special reduced rate of £55pp.
Places are limited so book your place now bit.ly/39IAa1s
1
1
WelcometoExcellence retweeted
25 Apr 2022
Fabulous view from the “office” today delivering @WTExcellence for some of the team @YorkMuseumTrust - looking forward to a great season ahead
2
9
22 Mar 2022
In celebration of #EnglishTourismWeek22, our Handling Challenges course is only £40pp. If you need a little help with how to handle certain situations, this is the course for you. For more information or to book bit.ly/3L7yMTg #customerservicetraining
1
1
WelcometoExcellence retweeted
17 Mar 2022
@MoleValleyDC has commissioned @tourismseast @WTExcellence initiative to provide Welcome Host Gold customer service training.
The course covers how to deliver exceptional customer service.
To book a place or ask any queries please email economicdevelopment@molevalley.gov.uk
3
1
WelcometoExcellence retweeted
28 Feb 2022
Book Now! Delighted to be delivering @WTExcellence #GreenEdge training as part of @DestinationPlym #green #tourism initiative. Fully funded places available on a choice of dates. It will be fun, practical & inspiring so please sign up & spread the word: visitplymouth.co.uk/destinat…
3
3
12 Jan 2022
Join us for our Welcome Host Gold course on the 24th and 28th March from 10am to 12.30pm.
It’s a fun and interactive course so those participating can rehearse and prepare for situations they encounter in their front line roles
To book your place bit.ly/3nj2J9m
2
1
It’s @WTExcellence Wednesday! We deliver the full range of awards across Merseyside, Lancashire, Cheshire and Greater Manchester. Get in touch at hello@hub62.co.uk to see how we can take your team to new heights of sector excellence. #skills #practice #customers
1
22 Nov 2021
Lead, Motivate and Succeed is a stimulating and inspiring one-day customer service management course that will empower managers and supervisors to get the most out of their team.
Enter BLACKFRIDAY for your discount and book now: tourismsoutheast.com/product…
2
2 Nov 2021
Happy Purple Tuesday! To improve the customer experience for disabled people throughout the year, we're giving you a £5 discount on the Welcoming Everyone course running on the 18th November or 14th February using code PURPLETUESDAY bit.ly/3mAqx8y
3
2
WelcometoExcellence retweeted
20 Oct 2021
Delighted to be working with #tourism #hospitality businesses in @WaverleyBC to offer practical support via this online @WTExcellence course. More info & bookings here: businesswaverley.co.uk/en-GB…
2
2
8 Oct 2021
Here is ours - Lorry Middleton, @VisitEngland Tourism Superstar 2020 and Gold winner at the 2019 @BStourismawards (sponsored by us!).
Lorry's passion for great customer service never fails to make us smile!
bit.ly/3ihXO5Y
@instituteofcs #NCSW21 #csheroes #recognition
2
2
8 Oct 2021
Time to celebrate those customer service heroes! THANK YOU to those who put customers first every day. Who is your customer service hero and why?
bit.ly/3ihXO5Y
@instituteofcs #NCSW21 #csheroes #recognition
1
1
7 Oct 2021
It starts at the top. Understanding the value of customer satisfaction and providing exceptional service will boost your business. What are you doing to support great customer service in your business?
bit.ly/3ihXO5Y
@instituteofcs #NCSW21 #strategy #leadership
1
2
6 Oct 2021
If you're based in the North West, please contact our franchise partner @hub62uk to book your #customerservicetraining course
welcometoexcellence.co.uk/
It's @WTExcellence Wednesday. We offer the full suite of customer service training courses that will help your teams achieve great success and deliver memorable experiences. #customerservice #welcome #success #training #teamwork #skills #practical #interactive #results
1
6 Oct 2021
Happy employees provide the best customer service! Our Welcome Host Gold course helps everyone feel confident and capable in the service they provide - and there's 20% off this week using code NCSW03.
bit.ly/3ihXO5Y
@instituteofcs #NCSW21 #skills #capabilities
1
5 Oct 2021
It is so important to treat everyone we meet with courtesy - whether they are customers or employees. Customer Service is hard and often undervalued. But we see you. We value you. You're doing a great job.
bit.ly/3ihXO5Y
@instituteofcs #NCSW21 #servicewithrespect
1
1
3 Oct 2021
To celebrate @instituteofcs National Customer Service Week we have 20% off both our Welcome Host Gold open course (15 and 18 November), and our Customer Service Excellence course (To work through at your own pace).
Book now using code NCSW03 bit.ly/3ihXO5Y
#NCSW21
2
1
29 Sep 2021
We're proud to be taking part in National Customer Service Week (4th to 8th October) #NCSW21
Next week we'll be looking at how customer service plays a vital role in the success of every business.
We will also have some special offers for you- watch this space!
2
1
WelcometoExcellence retweeted
8 Sep 2021
Welcome to Excellence training is stepping up a gear!
Our Autumn/Winter programme is now live! We have courses on offer to inspire and strengthen your customer service skills, sales techniques and confidence when dealing with more challenging situations.
tourismsoutheast.com/wte-rem…
1
1
WelcometoExcellence retweeted
25 Aug 2021
This course sets the standard for the service you or your staff provide.
We are hosting two online sessions on Thursday 23rd and Monday 27th September (10am to 12.30pm both days), completing the full Welcome Host Gold course.
More information: tourismsoutheast.com/wteshop
1
1