All complaints - freephone 0808 223 1133 Citizens Advice. Protecting consumers, supporting honest businesses, tackling rogues. Not monitored 24/7

Joined December 2012
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Log complaints via this weblink so there’s a formal record of the issue, advice can be provided & Trading Standards can map & tackle the issues ow.ly/4Vl650zTkAm
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If you keep birds please register them so we can let you know about outbreaks of #BirdFlu in your area to help you keep your birds safe. Registration is easy. Visit: orlo.uk/8dvFd for England and Wales, orlo.uk/4jNPw for Scotland #AvianInfluenza
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Prepping for your Summer holiday involves more than just deciding which sunglasses to take. Check you’ve got everything you need for a stress-free trip and #ShopAware😎 orlo.uk/9JsAr
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Setting your fridge at the right temperature & stocking it correctly helps you keep your food safe to eat. Keep everything sealed, safe & separate, with raw ingredients like meat, poultry and seafood at the bottom.  orlo.uk/tnRD9 #BacteriaLoveItHere #FoodSafety
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Bacteria love making themselves at home in your kitchen if you're not careful about cross-contamination. Use clean utensils before preparing food & remember to wash items thoroughly between tasks. orlo.uk/NXHGG #BacteriaLoveItHere #KitchenHygiene #FoodSafety
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Exploring new places abroad can be exciting, especially the shops🌍 But think before you tap 💳: 🔒 Keep your card secure 🔒 Shield your PIN when paying 🔒 Check your transactions regularly while you’re away 🔒 Report a lost or stolen card immediately #TakeFive
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If you're reheating food that's already been cooked, it's important to reheat food until it's steaming hot throughout, to kill harmful bacteria.    Lukewarm leftover could cause illnesses like food poisoning.   #BacteriaLoveItHere #FoodSafety orlo.uk/4FExh
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A use-by date is a measure of safety. Never eat food after the use-by date even if it looks and smells ok – you can’t see, smell or taste the bacteria that cause food poisoning. orlo.uk/mQKxI #BacteriaLoveItHere #KitchenHygiene #FoodSafety
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Watch your card when you’re away! Keep your passport, ID and card safe when travelling. Shield your PIN when typing it in and check your bank statement when you get home for any transactions you don’t recognise. #TakeFive #Holidayfraud
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Criminals can steal your identity by using information: - social media - driving licence - old statements If you receive letters about loans or credit cards you didn’t apply for you could be a victim of identity theft and you should contact your bank immediately. #TakeFive
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Don't use dirty & old sponges, cloths or tea towels in your kitchen.    These items can harbour and spread bacteria. Wash your tea towels often, chuck out your old sponge and dry between uses. #BacteriaLoveItHere #FoodSafety orlo.uk/AZkrE
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How to spot identity theft: ⚠️ Transactions appear that you don't recognise ⚠️You receive letters about loans you didn't apply for ⚠️You receive bills/invoices for goods or services you didn't order Contact your bank immediately if any of the above happen to you. #TakeFive
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Washing raw meat & fish can cause bacteria to spread from your sink, causing cross-contamination in your kitchen. If bacteria spreads, any food you prepare could be unsafe to eat. Only thoroughly cooking meat will get rid of harmful bacteria. #BacteriaLoveItHere #FoodSafety
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Criminals can turn up on doorsteps, posing as tradespeople, claiming there’s an urgent problem with your house. Remember: 🛡️It’s OK to reject, refuse or ignore any request 🛡️You can say no and close the door 🛡️Only criminals try to rush or panic you #TakeFive #DoorstepSafety
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Setting your fridge at the right temperature & stocking it correctly helps you keep your food safe to eat. Keep everything sealed, safe & separate, with raw ingredients like meat, poultry and seafood at the bottom.  orlo.uk/aApU3 #BacteriaLoveItHere #FoodSafety
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A doorstep scam is when someone comes to your door and tries to trick you into paying for work you don’t need. ✅Only open the door if you’re expecting someone ✅If they try to rush or panic you, this could be a scam ✅Check their credentials #TakeFive #DoorstepScams
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If you keep birds please register them so we can let you know about outbreaks of #BirdFlu in your area to help you keep your birds safe. Registration is easy. Visit: orlo.uk/NvKBk for England and Wales, orlo.uk/PJKzU for Scotland #AvianInfluenza
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Bacteria love making themselves at home in your kitchen if you're not careful about cross-contamination. Use clean utensils before preparing food & remember to wash items thoroughly between tasks. orlo.uk/rbohv #BacteriaLoveItHere #KitchenHygiene #FoodSafety
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If you're reheating food that's already been cooked, it's important to reheat food until it's steaming hot throughout, to kill harmful bacteria.    Lukewarm leftover could cause illnesses like food poisoning.   #BacteriaLoveItHere #FoodSafety orlo.uk/fizM8
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A use-by date is a measure of safety. Never eat food after the use-by date even if it looks and smells ok – you can’t see, smell or taste the bacteria that cause food poisoning. orlo.uk/m8wgD #BacteriaLoveItHere #KitchenHygiene #FoodSafety
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Don't use dirty & old sponges, cloths or tea towels in your kitchen.    These items can harbour and spread bacteria. Wash your tea towels often, chuck out your old sponge and dry between uses. #BacteriaLoveItHere #FoodSafety orlo.uk/igSpe
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